Comparison

Sangoma Chat vs Syncro Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sangoma Chat

Communicate with colleagues via text and SMS, and integrate with other Sangoma business tools for video conferencing and voicemail. Requires a business phone system account from Sangoma Technologies.

Highlights
  • Text messaging with coworkers
  • SMS messaging with external numbers
  • Video conference integration
  • Voicemail access
  • Call log and favorite contacts
Read full description

Sangoma Chat lets you * Exchange text messages with your coworkers, and SMS messages with external phone numbers * Find your contacts and send a text or SMS message, or place a call to them using the Sangoma Talk app (formerly Sangoma Connect) * Create and join video conferences using the Sangoma Meet app * Change your Status and listen to your Voicemail messages, plus see your Call Log and Favorite contacts. Requirements: - iOS 13 - An account with Switchvox, FreePBX, or PBXact business phone system from Sangoma Technologies (your PBX). - The most recent version of your PBX. (Previous versions may support some of the features of the app.) - A valid SSL certificate on your PBX, signed by a trusted 3rd party certificate authority. Once you have the app on your iPhone, open the app and enter the fully qualified domain name (meaning the hostname, not the numeric IP address) of your PBX, your extension number, and your password, and click Sign in.

About

Syncro Mobile

Manage tickets, access devices remotely, and communicate with clients directly from your mobile device. This app provides essential tools for field service professionals to organize their day and resolve issues efficiently.

Highlights
  • Ticket management
  • Remote access
  • Customer communication
  • Schedule organization
  • RMM alert visualization
  • Time tracking
Features
Read full description

With ticket management, remote access, and customer communications built right in, Syncro XMM™ Mobile Ticketing app provides you with all the essential tools you need in the field. This app is free to use for all Syncro XMM™ users. Features: Organize Your Day: Easily visualize and plan your schedule. Keep track of appointments, view RMM alerts, and chat directly with customers. Powerful Ticket Management: Add, edit, and resolve tickets with ease. Efficiently manage time tracking and add materials used while on the move. Seamless Remote Access: Operate remotely with our integrated remote access feature, allowing you to be in two places at once.

Screenshots

Sangoma Chat4 screens
Syncro Mobile4 screens

Verdict

The call

The clearest difference is rating: Sangoma Chat at 2.9 against Syncro Mobile's 2.5. Sangoma Chat also leads on iOS requirement (13.0 vs 15.0). Syncro Mobile's advantage is update cadence (every 3 weeks vs every 2 months) and review sentiment (25% vs 17%). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Sangoma Chat holds the better App Store score, 2.9 against 2.5. Both are backed by a comparable volume of ratings — 10 and 23 respectively. Written reviews complicate that: 17% of Sangoma Chat's written reviews are positive against 25% of Syncro Mobile's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Sangoma Chat ships an update every 2 months, Syncro Mobile every 3 weeks. The most recent releases landed on September 16, 2026 and August 29, 2026 respectively.

Scorecard4 real differences · 6 level
Sangoma Chat versus Syncro Mobile: the parameters behind the verdict, then further details
ParameterSangoma ChatSyncro Mobile
PriceFreeFree
Rating2.9 (10 ratings) — better2.5 (23 ratings)
Positive reviews16.7% of reviews25.0% of reviews — better
Number of ratings1023 — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.0
Further details — not scored
Size29 MB40 MB
Age rating4+4+
DeveloperSangoma TechnologiesServably, Inc

Customer experience

Sangoma Chat

All ratings10 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews6 reviews
Positive16.7%
Neutral0.0%
Negative83.3%

Syncro Mobile

All ratings23 ratings
Positive30.4%
Neutral4.3%
Negative65.2%
Written reviews16 reviews
Positive25.0%
Neutral6.3%
Negative68.8%

In-app purchases

None

Sangoma Chat

No in-app purchases

None

Syncro Mobile

No in-app purchases

Questions

Is Sangoma Chat free?
Sangoma Chat is free to download, with no in-app purchases.
Is Syncro Mobile free?
Syncro Mobile is free to download, with no in-app purchases.
Which has better reviews, Sangoma Chat or Syncro Mobile?
Sangoma Chat is rated higher. Sangoma Chat averages 2.9 out of 5 from 10 ratings, while Syncro Mobile averages 2.5 from 23 ratings.
Do Sangoma Chat or Syncro Mobile have ads?
Neither Sangoma Chat nor Syncro Mobile shows ads.
Which is updated more often, Sangoma Chat or Syncro Mobile?
Sangoma Chat ships an update every 2 months, and Syncro Mobile every 3 weeks. Most recently, Sangoma Chat was updated on September 16, 2026 and Syncro Mobile on August 29, 2026.

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