Atera vs CrexendoVIP Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Atera
Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.
- Alert monitoring
- Customer and device access
- Remote access
- On-site support
- Help desk
- Remote Monitoring and Management (RMM)
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Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
CrexendoVIP Mobile
Stay connected with your business on the go. This app allows you to make and receive calls, send texts, and share files using your existing business account. Enjoy free calling and texting between app users.
- Make and receive calls
- Send and receive texts
- Share files
- Free calling between app users
- Free texting between app users
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Introducing CrexendoVIP MobileGo mobile and keep your business connected. A current account with CrexendoVIP is required to use this application. Make and Receive calls with your existing Crexendo account. Our Application supports the existing Crexendo features in addition of: Free Calling between App users Free texting Free file sharing
Screenshots
Verdict
The clearest difference is rating: CrexendoVIP Mobile at 3.3 against Atera's 1.6. CrexendoVIP Mobile also leads on review sentiment (50% vs 10%) and monetization model (free vs freemium). Atera's advantage is ratings volume (113 vs 27) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CrexendoVIP Mobile holds the better App Store score, 3.3 against 1.6. Both are backed by a comparable volume of ratings — 113 and 27 respectively. Written reviews point the same way: 10% of Atera's written reviews are positive against 50% of CrexendoVIP Mobile's.
Atera ships an update every 6 weeks, CrexendoVIP Mobile every 2 months. Both last shipped on November 3, 2026.
| Parameter | Atera | CrexendoVIP Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (113 ratings) | 3.3 (27 ratings) — better |
| Positive reviews | 9.7% of reviews | 50.0% of reviews — better |
| Number of ratings | 113 — better | 27 |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 71 MB | 121 MB |
| Age rating | 4+ | 17+ |
| Developer | Atera Networks LTD. | Crexendo |
Customer experience
Atera
CrexendoVIP Mobile
Bugs and requests
Atera
Reported bugs
18 issues- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets
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- App freezes when accessing tickets
- Biometric authentication fails with 'Something went wrong' error
- Notifications don't arrive when app is logged out
- Ticket text displays only one line
- Images and attachments not rendering
- Filters not working correctly
- Resolved or deleted tickets still appearing in lists
- App crashes when replying to tickets
- Timer auto-starts when viewing tickets
- Keyboard and UI overlap issues
- Recent update broke ticket reply functionality
- iOS 26 compatibility issues
- Biometric login inconsistently working
Requested features
17 requests- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality
Show 12 moreShow fewer
- Technician chat and messaging
- Custom app dashboard
- Host services and task manager access
- Support chat and ticket access via app
- Script execution capability
- Extended session timeout or persistent login
- OAuth 2.0 support for biometric-only authentication
- GPS tracking for technicians
- Scheduler for shifts and time off
- Task management system
- Improved ticket text display and formatting
- Better image and attachment handling
CrexendoVIP Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Atera
No in-app purchases
CrexendoVIP Mobile
No in-app purchases
Questions
Is Atera free?
Is CrexendoVIP Mobile free?
Which has better reviews, Atera or CrexendoVIP Mobile?
Do Atera or CrexendoVIP Mobile have ads?
Which is updated more often, Atera or CrexendoVIP Mobile?
Other comparisons
