PASSforcare vs Better UK
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PASSforcare
This app helps professional caregivers manage their daily tasks and patient information. It provides access to schedules, care plans, and allows for real-time recording of notes and visit details. Stay connected with your team and ensure high-quality care delivery on every visit.
- View rota and upcoming visits
- Record care notes in real time
- Access care plans and risk information
- Track visit times and attendance
- Receive alerts and updates
- Communicate with office team
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PASSforcare is the official carer app from PASS, the leading care management platform. It gives you everything you need to deliver safe, high-quality care on every visit. Check your rota, record care, and stay connected with your team, all in one place. Trusted by 85,000+ carers across the UK, PASSforcare supports thousands of care visits every day. Start every shift with clarity Open the app and see your full schedule for the day. Know where you’re going, who you’re visiting, and what support they need. Record care as it happens Easily write care notes using voice to text during the visit. Capture what matters while it’s fresh, so nothing gets missed. Follow the right care plan Access up-to-date care plans on your phone. See tasks, risks, medication needs, and preferences before and during each visit. Stay on time and on track Get clear visit times and alerts to help you stay punctual. Track your progress throughout the day so you always know what’s next. Keep everything in one place No paper. No chasing updates. Everything you need is in your pocket, ready when you need it. Key features • View your rota and upcoming visits • Record care notes in real time • Access care plans and risk information • Track visit times and attendance • Receive alerts and important updates • Communicate with your office team Built for carers PASSforcare is designed around how you actually work. It helps you save time, reduce admin, and focus on the person in front of you. New to PASS? Bring this app into your care service and give your team everything they need on shift. Book your free demo today: https://www.everylifetechnologies.com
Better UK
Book fitness classes, gym sessions, and swimming near you. Access on-demand workouts, AI-powered habit coaching, and 24/7 GP support. Manage your activities and explore member offers to improve your wellbeing.
- Book fitness classes and gym sessions
- Access on-demand workouts
- AI-powered healthy habits coach
- 24/7 GP and health support
- Find nearest facilities and save favorites
- Book squash and badminton courts
- Exclusive member offers and discounts
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Show up and feel better with the Better UK app. Find and book fitness classes, swimming and gym sessions near you and access Live Better: your digital suite of health and wellbeing services that you can access anytime, anywhere, all included in your membership. With Live Better, you can support your body and mind wherever life takes you. Work out at home or stay active on the go with on-demand fitness classes and build healthier habits one day at a time with your AI powered healthy habits coach. Whether you're moving more, trying something new or making time for yourself, Better UK puts your health in your hands. Download the app today. With the Better UK app, you can: - Book and manage your fitness classes, swimming and activity sessions - Access Live Better: on-demand workouts from Les Mills and Wexer, healthy habits coaching powered by Holly Health and access 24/7 GP and health support with Abi Health - Find your nearest facilities or swimming pools and save them to your favourites - Check facility and activity opening times - Book squash and badminton courts - Explore exclusive member offers and discounts with Live Better - Buy tickets for fun activities - Contact us - Access your facility using Self check-in Find more ways to move, play and learn. Download the app and book it with Better. For more information, visit better.org.uk Better is a registered trademark and trading name of GLL (Greenwich Leisure Limited), a charitable social enterprise. APPLE HEALTHKIT We also use HealthKit to allow users to share their activity and workout data with the app. This data is used to incentivise users to stay active.
Screenshots
Verdict
The clearest difference is rating: Better UK at 1.6 against PASSforcare's 1.0. Better UK also leads on ratings volume (21 vs 1) and iOS requirement (15.0 vs 17.2). PASSforcare's advantage is update cadence (every 3 weeks vs every 6 weeks). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Better UK holds the better App Store score, 1.6 against 1.0. That said, the two scores are not equally well evidenced: Better UK has 21 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 5% of PASSforcare's written reviews are positive against 4% of Better UK's, so the app with the better star average is not the one people write more warmly about.
PASSforcare ships an update every 3 weeks, Better UK every 6 weeks. The most recent releases landed on November 3, 2026 and November 7, 2026 respectively.
| Parameter | PASSforcare | Better UK |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (1 ratings) | 1.6 (21 ratings) — better |
| Positive reviews | 5.3% of reviews — better | 3.5% of reviews |
| Number of ratings | 1 | 21 — better |
| Update frequency | Every 3 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.2 | 15.0 — better |
| Further details — not scored | ||
| Size | 138 MB | 106 MB |
| Age rating | 17+ | 4+ |
| Developer | EveryLife Technologies | Greenwich Leisure Limited |
Customer experience
PASSforcare
Better UK
User reviews
PASSforcare
From 1 App Store ratingsWhat we love
- 👍 Good for care notes
- 👍 Text to speech for notes
- 👍 Can change client order
- 👍 Tag in for unscheduled visits
- 👍 Improved over time
Room to improve
- 🐛 Extremely slow and laggy
- 🐛 Drains battery significantly
- 🐛 Phone gets hot
- 🐛 Frequent crashes and freezes
- 🐛 Login/logout issues
Better UK
From 21 App Store ratingsWhat we love
- 👍 Good app
- 🚀 Easy to use
Room to improve
- 🐛 Constantly crashes
- 🔍 Difficult to navigate
- 🔑 Logging in issues
- 🤯 Confusing user experience
- 💳 Payment problems
Bugs and requests
PASSforcare
Reported bugs
124 issues- App won't automatically update
- No travel time calculated
- No cumulative time worked calculated
- Login issues with facial recognition/password
- Calendar section does not show past days
Show 119 moreShow fewer
- Pass not working correctly after update
- Typing on its own, sticking
- Not able to log out correctly
- App uses most of battery
- Makes phone old while using app
- App still not working right after bug fixer update
- App is very slow
- App drains battery
- App makes phone hot to the touch
- Have to keep closing and reopening app as it's running very slow
- App update drained battery and just spins around in the task
- App taking ages to update information
- App is broken
- App is trash
- App is HORRIBLE and BACKWARD
- Login can be a nightmare, doesn't recognize facial recognition or password
- Calendar section doesn't show past days
- Tasks do not sync sometimes
- App spontaneously logs one out
- App is very laggy and unresponsive
- Save action button disappears on iPhone
- App crashes on verify screen
- No access to customer records or medication
- Blocked out of visits, had to restart and manually tag out
- Logged out again and had to re log
- Hit or miss if anything is being recorded
- App freezing or on a big delay when selecting tasks
- App would not load, won't show clients or details
- Takes over 20 minutes to complete notes
- Signing in issues
- Calls un-allocating themselves from carers
- Cancelled calls reinstating themselves
- Logging in issues
- Logging out issues
- Problems completing care notes
- Problems reading past care notes
- New download brings another set of problems
- App is running slow even after downloading new version
- Very slow and drains battery
- Have to write notes in phone notes and copy them
- No notifications for rota changes
- Very slow to check completed tasks
- Tag out doesn't work sometimes
- App freezes sometimes
- Takes forever to load
- Can't tick off tasks
- App is so slow
- Can end up making you late
- Takes longer to do notes than to tend to vulnerable people
- Killing battery life
- Not being able log in visits due to needing signal
- Notes lags
- Lags a lot
- Types after 2 min
- App lags a lot
- My grandma works faster than this app
- System seems to be very slow and glitchy and lagging in it’s response
- Utterly painful and slow in it’s response when ticking off each task
- Phone or iPad gets really hot and starts to slow down further
- App is so slow, laggy, and drains phone battery and makes it run hot
- Takes twice as long as usual to write the notes
- Terrible lags drops out
- Rediculus tick list fill out sections to then only have to re write it all at the end
- Took over 20 mins to just tick the boxes
- Last update has made this so laggy
- Signal is shocking on it
- Hit one client to then be chucked out into another
- Runs really slow on iPhone
- Types 10 miles after you’ve hit the buttons to type
- Most recent update has caused the app to lag massively
- Spent 25 minutes ticking tasks and writing care notes on a single visit
- Breaks have been used to catch up due to constantly running late
- Taken nearly 5 full minutes alone to check all the boxes for ONE CALL
- Type out a word and it will still be loading a few seconds later
- Takes ten minutes to write a note
- Typing on its on, sticking
- App just goes white/lags when in a visit or if clicking off to see notes etc.
- App is so slow you can hardly even type
- Done notes and finished visit for it all to completely disappear leaving the visit uncomplete
- Typing hardly even works with how laggy it is
- Works perfect on my LG work phone. Using iphone with it is shocking its so slow and lags all the time
- Impossible to do your job efficiently using an iphone with this app
- Fails to login after multiple updates
- App doesn’t allow me to login and complete the note
- App says I haven’t logged out of calls when I have
- App freezes and takes ages to load
- App doesn’t allow me to log in and log out of the calls
- Phone has started getting hot and it has started draining the battery
- App often freezes or goes back into previous visits after backing out onto the home page
- Unable to see previous visit notes in full
- Unable to access some previous notes
- Lags when checking tasks
- Multiple issues when tagging in single & double calls
- Only lets us see part of previous visits notes now
- Can’t view all notes on my phone anymore
- Freezes and needs reinstalling frequently
- Can’t read the notes from which the previous carer has written
- Stuck at….sync in progress. Never goes past this.
- Can’t log any care
- Sync in progress
- Unable to login
- App failed to schedule appropriate time for visits
- App has bugs and other issues
- App fails to log visits to customers' houses
- Poor internet coverage in some areas
- Signal jammers block internet connection
- Employer does not allow phone use
- Glitch has appeared on the app
- When a customer cancels, you have to go through every single task before you can leave the call
- Extremely annoying pop-up window that comes out at every single medication charting
- Constantly wants updating
- Constantly doesn’t work
- Often get stuck in calls with no option to log out
- Calls get cancelled after being in for 30+ minutes easily
- Half the time the log out option doesn’t show
- Half the company can’t log in
- Constantly stuck in visits and unable to log out for hours
- No log in offline option anymore
- If a client is activated on pass after their scheduled pass call time their visit doesn’t show up at all
Requested features
16 requests- Add travel time calculation
- Add cumulative time worked calculation
- Offline functionality
- Improve calendar navigation to see past dates
- Fix disappearing save action button
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- Re-enable biometric login (face ID)
- Link to Google Maps/directions
- Remove unnecessary pop-up windows during medication charting
- Improve notifications for rota changes
- Schedule updates outside of working hours
- Allow viewing of full previous care notes
- Improve app performance on iOS/iPhone
- Fix task syncing issues
- Ensure automatic app updates
- Add dark mode option
- Implement a better system for handling cancelled calls
Better UK
Reported bugs
5 issues- Bookings not syncing
- App not recognizing memberships
- Frequent service errors
- Unreliable QR code scanning
- Inconsistent behavior across devices
Requested features
6 requests- Ability to book for multiple users
- Saved payment details
- Integration with Apple Pay/Wallet
- Better notification system
- Improved account management
Show 1 moreShow fewer
- Streamlined booking process
In-app purchases
PASSforcare
No in-app purchases
Better UK
No in-app purchases
