Comparison

IQVIA Study Hub vs UserZoom Live

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

IQVIA Study Hub

Manage your clinical trial participation with ease. Interact with your study team, track visits, complete eDiaries, and access important documents. Securely connect devices for data collection and get 24/7 support.

Highlights
  • Interact with study team
  • View upcoming visits
  • Complete eDiaries
  • Track study progress
  • Access study documents
  • 24/7 support
  • Connected device data collection
Features
Read full description

The IQVIA Study Hub app supports your clinical trial journey by providing a platform to interact with study team members, view upcoming visits, complete eDiaries, track study progress, access study related documents and tap into 24/7 support. Study Hub may also securely collect data from certain approved connected devices used in your clinical trial. If the trial requires and is configured to collect data from Apple Watch, Study Hub uses Apple HealthKit to collect heart rate data so that the primary investigator or study personnel can review and monitor it. Contact your study assistant with questions or concerns related to your clinical trial participation. Like the app? Have challenges or concerns you’d like to raise? We always appreciate feedback. We actively monitor the app store reviews and continually work towards addressing your needs.

About

UserZoom Live

Share your opinions to influence product development. Participate in live, moderated user experience research sessions with top companies. Your feedback helps improve products and services.

Highlights
  • Participate in live moderated research sessions
  • Provide feedback to top companies
  • Influence product development
  • Share opinions on products
  • Record sessions with permission
Features
Read full description

Your opinion matters! Make an immediate impact on the products that you love and care about by sharing your opinion with the people that make and improve those products. With the Live UserZoom app you’ll be able to participate in user experience research sessions with a live moderator and provide feedback to top companies! If you want to be invited to these kind of sessions on a regular basis, you can register in our internal panel: intellizoom.com HOW DOES IT WORK? You can be invited to a live moderated session via email or while browsing the website of the company/organization that wants to perform the session. Before the session we will request access to your microphone and camera so that the conversation between you and the moderator is possible. Once the session has started the moderator will guide you through the tasks and questions that need feedback. He/She may also request your permission to record the session, you will always be clearly notified before any recording starts. WHO USES THE INFO COLLECTED? The companies/organizations that created the studies are solely responsible for the data collected and how it's managed. The purpose of these studies is to help improve the products and services of the companies/organizations that created them. Live UserZoom app collects and stores your responses when you participate in a session. This may include audio and video recordings made using your camera and microphone during the session. You will always be clearly notified before any recording starts. Important: the Live UserZoom app is only active when participating in a research session. In case you are not actively participating in a session, the app won’t record anything nor collect any data.

Screenshots

IQVIA Study Hub4 screens
UserZoom Live3 screens

Verdict

The call

The clearest difference is rating: IQVIA Study Hub at 3.3 against UserZoom Live's 2.2. IQVIA Study Hub also leads on ratings volume (44 vs 6). UserZoom Live's advantage is review sentiment (33% vs 6%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

IQVIA Study Hub holds the better App Store score, 3.3 against 2.2. That said, the two scores are not equally well evidenced: IQVIA Study Hub has 44 ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 6% of IQVIA Study Hub's written reviews are positive against 33% of UserZoom Live's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on July 27, 2026 and September 9, 2026 respectively.

Scorecard3 real differences · 7 level
IQVIA Study Hub versus UserZoom Live: the parameters behind the verdict, then further details
ParameterIQVIA Study HubUserZoom Live
PriceFreeFree
Rating3.3 (44 ratings) — better2.2 (6 ratings)
Positive reviews6.3% of reviews33.3% of reviews — better
Number of ratings44 — better6
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better16.0
Further details — not scored
Size112 MB24 MB
Age rating4+17+
DeveloperIQVIA Inc.UserZoom

Customer experience

IQVIA Study Hub

All ratings44 ratings
Positive52.3%
Neutral15.9%
Negative31.8%
Written reviews127 reviews
Positive6.3%
Neutral3.1%
Negative90.6%

UserZoom Live

All ratings6 ratings
Positive33.3%
Neutral0.0%
Negative66.7%
Written reviews3 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

Bugs and requests

IQVIA Study Hub

Reported bugs

4 issues
  • Blank/white screen after updates
  • Login issues and password reset problems
  • Notification and sync problems
  • Functionality breaks after updates

Requested features

4 requests
  • Improve user interface and navigation
  • Fix bugs and crashes
  • Ensure reliable data syncing and notifications
  • Provide better support and responsiveness

UserZoom Live

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

IQVIA Study Hub

No in-app purchases

None

UserZoom Live

No in-app purchases

Questions

Is IQVIA Study Hub free?
IQVIA Study Hub is free to download, with no in-app purchases.
Is UserZoom Live free?
UserZoom Live is free to download, with no in-app purchases.
Which has better reviews, IQVIA Study Hub or UserZoom Live?
IQVIA Study Hub is rated higher. IQVIA Study Hub averages 3.3 out of 5 from 44 ratings, while UserZoom Live averages 2.2 from 6 ratings.
Do IQVIA Study Hub or UserZoom Live have ads?
Neither IQVIA Study Hub nor UserZoom Live shows ads.
Which is updated more often, IQVIA Study Hub or UserZoom Live?
IQVIA Study Hub ships an update every 2 months, and UserZoom Live every 2 months. Most recently, IQVIA Study Hub was updated on July 27, 2026 and UserZoom Live on September 9, 2026.

Other comparisons