IQVIA Study Hub vs UserZoom Live
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
IQVIA Study Hub
Manage your clinical trial participation with ease. Interact with your study team, track visits, complete eDiaries, and access important documents. Securely connect devices for data collection and get 24/7 support.
- Interact with study team
- View upcoming visits
- Complete eDiaries
- Track study progress
- Access study documents
- 24/7 support
- Connected device data collection
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The IQVIA Study Hub app supports your clinical trial journey by providing a platform to interact with study team members, view upcoming visits, complete eDiaries, track study progress, access study related documents and tap into 24/7 support. Study Hub may also securely collect data from certain approved connected devices used in your clinical trial. If the trial requires and is configured to collect data from Apple Watch, Study Hub uses Apple HealthKit to collect heart rate data so that the primary investigator or study personnel can review and monitor it. Contact your study assistant with questions or concerns related to your clinical trial participation. Like the app? Have challenges or concerns you’d like to raise? We always appreciate feedback. We actively monitor the app store reviews and continually work towards addressing your needs.
UserZoom Live
Share your opinions to influence product development. Participate in live, moderated user experience research sessions with top companies. Your feedback helps improve products and services.
- Participate in live moderated research sessions
- Provide feedback to top companies
- Influence product development
- Share opinions on products
- Record sessions with permission
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Your opinion matters! Make an immediate impact on the products that you love and care about by sharing your opinion with the people that make and improve those products. With the Live UserZoom app you’ll be able to participate in user experience research sessions with a live moderator and provide feedback to top companies! If you want to be invited to these kind of sessions on a regular basis, you can register in our internal panel: intellizoom.com HOW DOES IT WORK? You can be invited to a live moderated session via email or while browsing the website of the company/organization that wants to perform the session. Before the session we will request access to your microphone and camera so that the conversation between you and the moderator is possible. Once the session has started the moderator will guide you through the tasks and questions that need feedback. He/She may also request your permission to record the session, you will always be clearly notified before any recording starts. WHO USES THE INFO COLLECTED? The companies/organizations that created the studies are solely responsible for the data collected and how it's managed. The purpose of these studies is to help improve the products and services of the companies/organizations that created them. Live UserZoom app collects and stores your responses when you participate in a session. This may include audio and video recordings made using your camera and microphone during the session. You will always be clearly notified before any recording starts. Important: the Live UserZoom app is only active when participating in a research session. In case you are not actively participating in a session, the app won’t record anything nor collect any data.
Screenshots
Verdict
The clearest difference is rating: IQVIA Study Hub at 3.3 against UserZoom Live's 2.2. IQVIA Study Hub also leads on ratings volume (44 vs 6). UserZoom Live's advantage is review sentiment (33% vs 6%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
IQVIA Study Hub holds the better App Store score, 3.3 against 2.2. That said, the two scores are not equally well evidenced: IQVIA Study Hub has 44 ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 6% of IQVIA Study Hub's written reviews are positive against 33% of UserZoom Live's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on July 27, 2026 and September 9, 2026 respectively.
| Parameter | IQVIA Study Hub | UserZoom Live |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (44 ratings) — better | 2.2 (6 ratings) |
| Positive reviews | 6.3% of reviews | 33.3% of reviews — better |
| Number of ratings | 44 — better | 6 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 112 MB | 24 MB |
| Age rating | 4+ | 17+ |
| Developer | IQVIA Inc. | UserZoom |
Customer experience
IQVIA Study Hub
UserZoom Live
Bugs and requests
IQVIA Study Hub
Reported bugs
4 issues- Blank/white screen after updates
- Login issues and password reset problems
- Notification and sync problems
- Functionality breaks after updates
Requested features
4 requests- Improve user interface and navigation
- Fix bugs and crashes
- Ensure reliable data syncing and notifications
- Provide better support and responsiveness
UserZoom Live
Not enough reviews yet to summarise bugs or requests.
In-app purchases
IQVIA Study Hub
No in-app purchases
UserZoom Live
No in-app purchases
Questions
Is IQVIA Study Hub free?
Is UserZoom Live free?
Which has better reviews, IQVIA Study Hub or UserZoom Live?
Do IQVIA Study Hub or UserZoom Live have ads?
Which is updated more often, IQVIA Study Hub or UserZoom Live?
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