Cisco Headsets vs Dell Audio
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cisco Headsets
Customize your audio experience with this app. Adjust equalizer settings and explore all the features your headset has to offer for an exceptional listening experience.
- Headset configuration
- Audio customization
- Equalizer settings
- Feature discovery
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The Cisco Headsets app provides a simple way to configure and customize your headset for an exceptional experience. Easily adjust equalizer settings, configure features, and discover all that your headset offers. For support, please contact us at: headset-app-support@cisco.com
Dell Audio
Enhance your Dell wireless audio devices with this companion app. Customize audio modes for calls or multimedia, manage noise cancellation, and control headset features like busy lights and automated actions. Track your earbuds and update firmware for an optimized listening experience.
- Personalize headset features
- Customize audio modes (Collaboration/Multimedia)
- Manage noise cancellation and transparency
- Automated actions (pause music, mute mic)
- Busy Light indicator
- Firmware updates
- Find My Earbuds feature
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Dell Audio app is a companion mobile app for Dell wireless audio devices that enables you to personalize and enable headset features. This app currently supports - 1) Dell Pro Premium Wireless ANC Headset - WL7024 2) Dell Pro Plus Wireless ANC Headset - WL5024 3) Dell Pro Wireless Headset - WL3024 4) Dell Pro 5 Wireless Speakerphone - SL525 5) Dell Pro 5 Earbuds - EB525 6) Dell Pro 5 Wireless ANC Headset-WL527 7) Dell Pro 3 Wireless ANC Headset-WL327 We have 2 Audio Modes to customize your settings based on your activity: • Collaboration Mode - Be heard clearly when you are on conference calls with Mic Noise Cancellation. Control noise from both outgoing and incoming audio*. Control the volume of your voice on a call with Sidetone slider. • Multimedia Mode - Set preset modes with Audio Preset. Create your own Custom preset using the Audio Equalizer, by adjusting settings for bass, mid-range, and treble levels. Or choose from predefined audio profiles: Default, Bass Boost, Speech Boost and Treble Boost In addition, the Dell Audio app allows you to do so much more: • Manage Noise lets you turn on noise cancellation or adjust the transparency level to decide how much surrounding sounds you want to hear*. • Automated Actions allow you to pause music or mute mic when you take off the headset or earbuds. With Quick Pause, you can even pause music or mute mic by taking off just the earcup of WL7024. • Busy Light turns on a red colored light on the headset when you are on call, indicating to people around you to leave you undisturbed, ideal for hot desking and hybrid work*. • Voice Guidance sets the amount of audio prompts user may need for device features. • Auto Off helps Dell wireless audio devices to automatically power off after a period of inactivity. • Battery Status indicator displays your audio devices battery status with a visual battery indicator. • You can also see the current firmware version and do firmware updates upon being notified. • ‘Find My Earbuds’* allows users to track the location of supported earbud devices. • Adaptive ANC-noise cancellation adjusts automatically to your surroundings. Available on Dell Pro 5 Wireless ANC Headset-WL527 only.
Screenshots
Verdict
The clearest difference is review sentiment: Cisco Headsets at 55% against Dell Audio's 13%. Cisco Headsets also leads on rating (4.4 vs 3.9) and update cadence (every 5 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Cisco Headsets holds the better App Store score, 4.4 against 3.9. Both are backed by a comparable volume of ratings — 50 and 26 respectively. Written reviews point the same way: 55% of Cisco Headsets's written reviews are positive against 13% of Dell Audio's.
Cisco Headsets ships an update every 5 weeks, Dell Audio every 2 months. The most recent releases landed on November 3, 2026 and November 5, 2026 respectively.
| Parameter | Cisco Headsets | Dell Audio |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (50 ratings) — better | 3.9 (26 ratings) |
| Positive reviews | 54.5% of reviews — better | 12.5% of reviews |
| Number of ratings | 50 — better | 26 |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 17 |
| Further details — not scored | ||
| Size | 151 MB | 63 MB |
| Age rating | 4+ | +4 |
| Developer | Cisco | Dell Inc. |
Customer experience
Cisco Headsets
Dell Audio
In-app purchases
Cisco Headsets
No in-app purchases
Dell Audio
No in-app purchases
Questions
Is Cisco Headsets free?
Is Dell Audio free?
Which has better reviews, Cisco Headsets or Dell Audio?
Do Cisco Headsets or Dell Audio have ads?
Which is updated more often, Cisco Headsets or Dell Audio?
Other comparisons
