Comparison

Dynamics 365 Field Service vs ProjectsForce

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Dynamics 365 Field Service

Empower field service workers with a mobile app designed for their needs. Access and interact with critical data even without internet connectivity, thanks to robust offline capabilities. Data sync keeps the back office updated on work performed.

Highlights
  • Robust offline capabilities
  • Periodic data sync
  • Customizable on Power Apps platform
  • Access and interact with data
  • Designed for field service workers
Read full description

Our next generation Field Service app powered by Dynamics 365. Go to http://aka.ms/FSMFeatures for more information about the app and our Field Service solutions. The Field Service mobile app is specifically crafted to the field service worker’s needs with features such as robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity. Periodic data sync keeps the back-office informed of work being performed, so that the proper actions can be taken or kick-started as appropriate. Built on the Microsoft Power Apps platform, the mobile application is entirely customizable to define what types of data field service workers can access and much more. By installing this app, you agree to the terms at https://go.microsoft.com/fwlink/?linkid=2238123

About

ProjectsForce

This business management app helps service-based companies streamline operations from start to finish. It offers tools for team communication, customer relationship management, and project tracking, with offline capabilities for field teams.

Highlights
  • End-to-end business operations management
  • Team, partner, and customer relationship management
  • Automated communication (text, calls, email)
  • Digital signature capture
  • Unlimited reporting
  • Offline mode for field teams
  • Integrations with major retailers and software
Features
Read full description

ProjectsForce is the central hub for all things your business does. ProjectsForce was designed for the home improvement, construction, and services industries with a goal of providing everything you need in one software solution to manage every aspect of your operations from start to finish. Whether you are an independent contractor, construction company, or service-based business that manages your own private work or supports one the National Big Box Retailers, ProjectsForce has the integrations you need to seamlessly manage all your work in one place. Flooring Millwork Plumbing Window Treatments Kitchens Baths Electrical Roofing Siding Decking Fencing And more Managing relationships between your team, your partners, and customers is critical to driving business through word-of-mouth referrals as well as growing your relationship with your business partners. ProjectsForce has many services that help your team continue to move forward by ensuring the right communication is sent exactly when it is needed. Automated situational and responsive text messaging Interactive phone system with automated phone calls Emails Digital signature capture on your own documents Unlimited Reporting options Robust integrations to manage all your work in one platform Lowe’s IMS Home Depot iConx Lumber Liquidators IME QuickBooks FloorSoft MeasureSquare Amazon And more! Offline Mode gives your field teams the confidence that they will have a consistent experience while on a jobsite whether they have an active internet connection. Capture signatures, review their schedule, access documents, and more.

Screenshots

Dynamics 365 Field Service4 screens
ProjectsForce4 screens

Verdict

The call

Dynamics 365 Field Service and ProjectsForce both sit at 1.7 stars, but that hides the real split: 20% of ProjectsForce's written reviews are positive against 5% of Dynamics 365 Field Service's. Dynamics 365 Field Service's advantage is ratings volume (224 vs 20). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 1.7 for Dynamics 365 Field Service against 1.8 for ProjectsForce. That said, the two scores are not equally well evidenced: Dynamics 365 Field Service has 224 ratings behind it against 20, so its average is the more settled of the two. Written reviews are what separate them: 5% of Dynamics 365 Field Service's written reviews are positive against 20% of ProjectsForce's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 11, 2026 and October 1, 2026 respectively.

Scorecard2 real differences · 8 level
Dynamics 365 Field Service versus ProjectsForce: the parameters behind the verdict, then further details
ParameterDynamics 365 Field ServiceProjectsForce
PriceFreeFree
Rating1.7 (224 ratings)1.8 (20 ratings) — better
Positive reviews4.7% of reviews20.0% of reviews — better
Number of ratings224 — better20
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.0 — better16.6
Further details — not scored
Size148 MB134 MB
Age rating4+4+
DeveloperMicrosoft CorporationProjectsForce

Customer experience

Dynamics 365 Field Service

All ratings224 ratings
Positive17.4%
Neutral2.7%
Negative79.9%
Written reviews127 reviews
Positive4.7%
Neutral1.6%
Negative93.7%

ProjectsForce

All ratings20 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews10 reviews
Positive20.0%
Neutral0.0%
Negative80.0%

Bugs and requests

Dynamics 365 Field Service

Reported bugs

4 issues
  • Constant login issues and never-ending login loops
  • Randomly crashes or resets to home screen
  • Syncing and saving errors, lost progress
  • Incompatible with certain devices/OSes

Requested features

4 requests
  • Offline mode with full functionality
  • Streamlined, intuitive UI designed for field work
  • Batch/bulk upload and update capabilities
  • Improved performance and stability

ProjectsForce

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Dynamics 365 Field Service

No in-app purchases

None

ProjectsForce

No in-app purchases

Questions

Is Dynamics 365 Field Service free?
Dynamics 365 Field Service is free to download, with no in-app purchases.
Is ProjectsForce free?
ProjectsForce is free to download, with no in-app purchases.
Which has better reviews, Dynamics 365 Field Service or ProjectsForce?
ProjectsForce is rated higher. Dynamics 365 Field Service averages 1.7 out of 5 from 224 ratings, while ProjectsForce averages 1.8 from 20 ratings.
Do Dynamics 365 Field Service or ProjectsForce have ads?
Neither Dynamics 365 Field Service nor ProjectsForce shows ads.
Which is updated more often, Dynamics 365 Field Service or ProjectsForce?
Dynamics 365 Field Service ships an update every 3 weeks, and ProjectsForce every 3 weeks. Most recently, Dynamics 365 Field Service was updated on October 11, 2026 and ProjectsForce on October 1, 2026.

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