E&M Connect vs 1823

EMSD Mobile Apps《E&M Connect》provided updated EMSD news and e-services, including: 1. Energy Saver: To use camera to capture the reference number of energy label by OCR to instantly show and compare the energy performance, projected annual electricity or fuel bills and recommendations of more energy efficient models of 10 prescribed products under the Mandatory Energy Efficiency Labelling Scheme (excluding compact fluorescent lamps) to facilitate the public in choosing energy efficient products. 2. E&M Finder: Using the current location of smart phone or specified location to show the nearby Registered Vehicle Maintenance Workshops, Registered Electrical Contractors and LPG Cylinder Distributors (with icons of their corresponding gold, silver or bronze rating under the LPG Cylinder Distributor Safety Performance Recognition Scheme) on the map. It also supports the users to dial the telephone numbers of service providers conveniently to request for services. 3. E&M Trade App: The subapp provides information about safety alerts, code of practice and other relevant documents updates, Continuous Professional Development (CPD) courses, etc. to Registered Electrical Workers, Registered Lifts / Escalators Engineers, Registered Lifts / Escalators Workers and Registered Gas Installers. Users can sign up a mobile app account and store the information of their certificate of registration so as to enroll for relevant courses directly on the app, record training hours, show their "Digital E&M Licences" to the public and receive push notification reminders on registration expiry. The mobile application also provides "Digital E&M Licences" service to the Gas related Competent Persons and the Approved Competent Persons for Locating Underground Electricity Cables. 4. Scan Fast: Using mobile phone camera and Optical Character Recognition (OCR) function to capture the image of registration cards of the Registered Gas Installers (RGI) to show the related RGI information and registered classes. 5. EMYA: Using the mobile application for browsing the latest activity information, newsletter, and quiz games of the E&M Youth Ambassador programme, as well as logging in to the member domain via the activity information page to sign up for activities.

1823, managed by the Digital Policy Office of the Government of the Hong Kong Special Administrative Region, handles enquiries, compliments and suggestions for 23 participating departments and receives complaints about any area of Hong Kong Government services. - KEY FEATURES - • Case submission Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map. • Case record and replies View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases. • Instant answers to simple enquiries Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy. Privacy Statement: https://www.1823.gov.hk/en/mobile-app/privacy-policy Personal Information Collection Statement: https://www.1823.gov.hk/en/mobile-app/pics