HappyFox Chat 2.0 vs UID Enterprise
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HappyFox Chat 2.0
This app allows businesses to manage live chat requests from their website on the go. It offers a refreshed design for an improved user experience, with features like handling attachments, canned responses, and transferring chats.
- Manage live chat requests on the go
- All-new design for best-in-class UX
- Secure login with Touch-ID/Face-ID
- Handle attachments, tags, and canned responses
- Switch between multiple chats easily
- Monitor new support agents
- Access chat history and queued chats
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Meet HappyFox Chat 2.0 - HappyFox Chat in a brand new avatar! HappyFox Chat lets you take Live Chat requests from your website anywhere, anytime. If you are already using the web app or our desktop app, you’ll find this mobile app, a great companion to ensure you don’t miss any chats. With HappyFox Chat 2.0, you can do a lot more of what you did on the web, now on the go. All-New Design: A completely refreshed design, makes for a best-in-class user experience, in live chat support, ever. Improved Login. Log in using your username, password, and secure access using the Touch-ID/Face-ID integration. Handle Chats, better. Add attachments, tag your chats, use canned responses, or transfer them to another agent. All from within the chat details screen. Multiple Chats. Access and switch between multiple chats, with a single tap, using chat heads, right at the top of your chat screen. Monitor Chats. Be ever ready to jump in and help a new support agent, using the monitor chat feature. Barge-in coming soon! Chat History. Get context on any chat, by accessing completed, missed, and offline chats, and reading through the conversation history. Queued Chats. View chats waiting, and plan for agent availability based on Queued Chats. One left-swipe-away! Settings Screen. Set your availability, change your display avatar, or reach out to us, from a completely revamped settings page. Agents Online. Quickly view a list of agents available online, and transfer chats within or across departments. With these and more, HappyFox Chat 2.0 is set to be the best Live Chat Support App, you could be on!
UID Enterprise
This app provides employees with secure access to their workspace. It allows for one-tap unlocking of doors, WiFi connections, and VPN access. Visitors can also be managed remotely.
- Unlock doors with a tap
- Secure WiFi connection
- One-click VPN access
- Remote visitor management
- Remote door unlocking
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The UID Enterprise mobile app is an all-encompassing, digital resource for your employees that allows them to unlock doors within your workspace, as well as securely connect to WiFi or a corporate VPN with a single tap. UID Door Access Unlock connected doors by tapping the app’s Door icon, shaking your mobile device, or tapping it against the door’s credential reader. Designated doorkeepers can also interact with visitors via a UA Pro reader and grant access remotely. One-Click WiFi & One-Click VPN Connect to your company’s WiFi or VPN with a single tap. Get the network access you need instantly without having to constantly re-enter your username and password. Remote Call & Remote View Accept visitor calls from Access readers and unlock connected doors remotely.
Screenshots
Verdict
The clearest difference is rating: UID Enterprise at 4.9 against HappyFox Chat 2.0's 4.0. UID Enterprise also leads on ratings volume (1.4K vs 4). HappyFox Chat 2.0's advantage is iOS requirement (12.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UID Enterprise holds the better App Store score, 4.9 against 4.0. That said, the two scores are not equally well evidenced: UID Enterprise has 1.4K ratings behind it against 4, so its average is the more settled of the two.
HappyFox Chat 2.0 ships an update monthly, UID Enterprise every 4 weeks. The most recent releases landed on November 3, 2026 and November 5, 2026 respectively.
| Parameter | HappyFox Chat 2.0 | UID Enterprise |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (4 ratings) | 4.9 (1.4K ratings) — better |
| Positive reviews | — | 47.1% of reviews |
| Number of ratings | 4 | 1.4K — better |
| Update frequency | Monthly | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, Apple Watch — better |
| Requires iOS | 12.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 27 MB | 403 MB |
| Age rating | 4+ | 4+ |
| Developer | HappyFox Inc | Ubiquiti Inc. |
Customer experience
HappyFox Chat 2.0
UID Enterprise
Bugs and requests
HappyFox Chat 2.0
Not enough reviews yet to summarise bugs or requests.
UID Enterprise
Reported bugs
3 issues- Inability to connect to doorbell cameras
- Login and user management problems
- Incompatibility with certain device features
Requested features
3 requests- Apple Watch support
- Automatic door unlocking based on proximity
- Improved notification management
In-app purchases
HappyFox Chat 2.0
No in-app purchases
UID Enterprise
No in-app purchases
Questions
Is HappyFox Chat 2.0 free?
Is UID Enterprise free?
Which has better reviews, HappyFox Chat 2.0 or UID Enterprise?
Do HappyFox Chat 2.0 or UID Enterprise have ads?
Which is updated more often, HappyFox Chat 2.0 or UID Enterprise?
Other comparisons
