Comparison

1VALET vs Citylink

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

1VALET

Manage your smart building with ease. This app allows you to unlock doors, book amenities, communicate with management, and even handle rent payments. Enjoy secure guest access and stay informed about building announcements and deliveries.

Highlights
  • Unlock doors with phone
  • Remote guest access
  • Book amenities
  • Communicate with management
  • Pay rent and bookings
  • Parcel delivery notifications
  • Community marketplace
Features
Read full description

Unlock the potential of your smart building with the 1VALET app. Designed to make building access safer and simpler for you and your guests. Unlock doors, find services, book amenities, and more — your building is in your hands. Features*: - Unlock building doors using your phone as a digital fob - Enjoy quick access via home screen widgets or directly from your Apple Watch - Receive voice or video calls from the building’s 1VALET entry system and unlock the door remotely for guests - Share building access with guests using secure digital invites - Book building elevators, guest parking, and other amenities - Receive announcements and communicate with property management - Create and track maintenance requests - Pay for rent and amenity bookings directly through the app - Access building documents - Get parcel delivery notifications - Buy and sell items or organize activities with your neighbours through the community marketplace * Availability of app features may differ for each building. To learn more about how 1VALET is creating smarter buildings, visit www.1VALET.com

About

Citylink

Control your smart building features remotely, including door locks, thermostats, and maintenance requests. Issue digital keys to guests and stay informed about property events and community updates.

Highlights
  • Remote suite door lock/unlock
  • Thermostat temperature control
  • Property event alerts
  • Maintenance request management
  • Digital guest key issuance
  • Community event and discount updates
Read full description

THE STREET-TO-SUITE SMART BUILDING APP Citylink's easy-to-use mobile app enables seamless integration between your connected lifestyle and your property, providing convenient fingertip control over your unit at any time, from anywhere. Citylink’s app facilitates connectivity to all IoT conveniences and allows you to manage even the most advanced function with the touch of a button, such as: Lock and unlock your suite door. Adjust and control the temperature of your suite thermostat to balance comfort and energy efficiency. Be alerted to property events that require immediate attention and/or caution. Seamlessly initiate and resolve maintenance requests. Issue digital keys to guests for simplified access to the property and your suite. Stay connected to your community through local events and discount opportunities. Unlock your smart living experience today. *Mobile App features and functionality may vary by property. Refer to your Property Management team for more information.

Screenshots

1VALET4 screens
Citylink3 screens

Verdict

The call

The clearest difference is rating: 1VALET at 4.6 against Citylink's 3.0. 1VALET also leads on review sentiment (37% vs 8%) and ratings volume (937 vs 2). Citylink's advantage is iOS requirement (15.6 vs 17.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

1VALET holds the better App Store score, 4.6 against 3.0. That said, the two scores are not equally well evidenced: 1VALET has 937 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 37% of 1VALET's written reviews are positive against 8% of Citylink's.

UpkeepUpdate frequency

1VALET ships an update every 3 weeks, Citylink every 2 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard5 real differences · 5 level
1VALET versus Citylink: the parameters behind the verdict, then further details
Parameter1VALETCitylink
PriceFreeFree
Rating4.6 (937 ratings) — better3.0 (2 ratings)
Positive reviews37.1% of reviews — better8.3% of reviews
Number of ratings937 — better2
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, Apple WatchiPhone, iPod
Requires iOS17.615.6 — better
Further details — not scored
Size294 MB133 MB
Age rating4+4+
Developer1VALET Corp.TheCityWideGroup

Customer experience

1VALET

All ratings919 ratings
Positive90.5%
Neutral1.7%
Negative7.7%
Written reviews124 reviews
Positive37.1%
Neutral10.5%
Negative52.4%

Citylink

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews12 reviews
Positive8.3%
Neutral0.0%
Negative91.7%

Bugs and requests

1VALET

Reported bugs

4 issues
  • App frequently logs users out
  • Digital fob/key issues
  • Connectivity problems in certain areas
  • UI/UX glitches

Requested features

5 requests
  • Add Apple Wallet integration
  • Improve Apple Watch support
  • Allow customization of door/elevator access
  • Integrate with smart home devices
  • Provide better guest access management

Citylink

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

1VALET

No in-app purchases

None

Citylink

No in-app purchases

Questions

Is 1VALET free?
1VALET is free to download, with no in-app purchases.
Is Citylink free?
Citylink is free to download, with no in-app purchases.
Which has better reviews, 1VALET or Citylink?
1VALET is rated higher. 1VALET averages 4.6 out of 5 from 937 ratings, while Citylink averages 3.0 from 2 ratings.
Do 1VALET or Citylink have ads?
Neither 1VALET nor Citylink shows ads.
Which is updated more often, 1VALET or Citylink?
1VALET ships an update every 3 weeks, and Citylink every 2 months. Most recently, 1VALET was updated on October 26, 2026 and Citylink on October 24, 2026.

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