Comparison

Toronto Hydro vs Citylink

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Toronto Hydro

Access outage maps, report issues, and manage your account. View details on current and planned outages, construction projects, and access bills and notifications.

Highlights
  • View outage details
  • Report outages
  • Access account information
  • View bills
  • Sign up for notifications
  • Report problems
Features
Read full description

The Toronto Hydro mobile app provides access to outage and construction maps, your online account, and other online tools and services. Download the app to: • View details on current outages • Report an outage in your area • Find information on planned outages and construction projects in your area • Access your account to view your Toronto Hydro bills, sign up for outage notifications, register for eBills and more • Use tools and services, such as our report a problem feature and service request forms • Access our contact options Terms and conditions are available online at torontohydro.com/terms-conditions.

About

Citylink

Control your smart building features remotely, including door locks, thermostats, and maintenance requests. Issue digital keys to guests and stay informed about property events and community updates.

Highlights
  • Remote suite door lock/unlock
  • Thermostat temperature control
  • Property event alerts
  • Maintenance request management
  • Digital guest key issuance
  • Community event and discount updates
Read full description

THE STREET-TO-SUITE SMART BUILDING APP Citylink's easy-to-use mobile app enables seamless integration between your connected lifestyle and your property, providing convenient fingertip control over your unit at any time, from anywhere. Citylink’s app facilitates connectivity to all IoT conveniences and allows you to manage even the most advanced function with the touch of a button, such as: Lock and unlock your suite door. Adjust and control the temperature of your suite thermostat to balance comfort and energy efficiency. Be alerted to property events that require immediate attention and/or caution. Seamlessly initiate and resolve maintenance requests. Issue digital keys to guests for simplified access to the property and your suite. Stay connected to your community through local events and discount opportunities. Unlock your smart living experience today. *Mobile App features and functionality may vary by property. Refer to your Property Management team for more information.

Screenshots

Toronto Hydro4 screens
Citylink3 screens

Verdict

The call

The clearest difference is update cadence: Citylink at every 2 months against Toronto Hydro's every 10 months. On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Toronto Hydro ships an update every 10 months, Citylink every 2 months. Both last shipped on November 3, 2026.

Scorecard1 real difference · 9 level
Toronto Hydro versus Citylink: the parameters behind the verdict, then further details
ParameterToronto HydroCitylink
PriceFreeFree
Rating—3.0 (2 ratings) — better
Positive reviews5.9% of reviews8.3% of reviews — better
Number of ratings—2 — better
Update frequencyEvery 10 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.0 — better15.6
Further details — not scored
Size10 MB133 MB
Age rating4+4+
DeveloperToronto HydroTheCityWideGroup

Customer experience

Toronto Hydro

Written reviews34 reviews
Positive5.9%
Neutral5.9%
Negative88.2%

Citylink

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews12 reviews
Positive8.3%
Neutral0.0%
Negative91.7%

In-app purchases

None

Toronto Hydro

No in-app purchases

None

Citylink

No in-app purchases

Questions

Is Toronto Hydro free?
Toronto Hydro is free to download, with no in-app purchases.
Is Citylink free?
Citylink is free to download, with no in-app purchases.
Do Toronto Hydro or Citylink have ads?
Neither Toronto Hydro nor Citylink shows ads.
Which is updated more often, Toronto Hydro or Citylink?
Toronto Hydro ships an update every 10 months, and Citylink every 2 months. Most recently, Toronto Hydro was updated on November 3, 2026 and Citylink on November 3, 2026.

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