Comparison

Rogers Xfinity vs Citylink

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Rogers Xfinity

Manage your home WiFi and connected devices remotely. Enhance security, set parental controls, and monitor smart home devices. Test your connection and access your WiFi password easily.

Highlights
  • Advanced WiFi security
  • Parental controls
  • WiFi scheduling
  • Connection testing
  • Password management
  • Smart device integration
Read full description

You’re in control with Rogers Xfinity. Easily manage and protect your home WiFi and connected devices from anywhere, at any time. Included exclusively with Rogers Xfinity Internet plans and bundles with TV/Streaming or Self Protection. If you used the previous Rogers Xfinity (Shaw) app, this app replaces it. • Get our most secure WiFi – turn on Advanced Security for worry-free protection of all connected devices; automatically block online threats 24/7 and get alerts about suspicious activity • Protect your loved ones – activate easy Parental Controls and Active Time Details for added peace of mind • Pause or schedule WiFi whenever you choose – create Downtime Schedules or set Active Time Limits • Test your connections – ensure you’re getting the best WiFi for all your connected devices without having to call tech support • Never forget your WiFi password again – quickly check, update or share your WiFi password • One app that does it all – link and control smart devices like lights, thermostats and door locks, from popular brands • Add Rogers Xfinity Self Protection to any Rogers Xfinity Internet plan and keep an eye on your home with 24/7 self-monitoring right at your fingertips. • Elevate your home WiFi - Add Rogers Xfinity Pro to extend your WiFi range, Boost a Device, stay connected during power outages, and enjoy premium support. Getting Started • Download and install the Rogers Xfinity app on your smartphone • Launch the app and sign in using your MyRogers or MyRogers (Shaw) username and password Requirements • Rogers Xfinity Gateway, included exclusively with Rogers Xfinity Internet plans and bundles • MyRogers or MyRogers (Shaw) username and password to access the app, depending on which option you use for your Rogers Xfinity home services. • App designed for smartphone use only. For more information see rogers.com/rogers-xfinity-app

About

Citylink

Control your smart building features remotely, including door locks, thermostats, and maintenance requests. Issue digital keys to guests and stay informed about property events and community updates.

Highlights
  • Remote suite door lock/unlock
  • Thermostat temperature control
  • Property event alerts
  • Maintenance request management
  • Digital guest key issuance
  • Community event and discount updates
Read full description

THE STREET-TO-SUITE SMART BUILDING APP Citylink's easy-to-use mobile app enables seamless integration between your connected lifestyle and your property, providing convenient fingertip control over your unit at any time, from anywhere. Citylink’s app facilitates connectivity to all IoT conveniences and allows you to manage even the most advanced function with the touch of a button, such as: Lock and unlock your suite door. Adjust and control the temperature of your suite thermostat to balance comfort and energy efficiency. Be alerted to property events that require immediate attention and/or caution. Seamlessly initiate and resolve maintenance requests. Issue digital keys to guests for simplified access to the property and your suite. Stay connected to your community through local events and discount opportunities. Unlock your smart living experience today. *Mobile App features and functionality may vary by property. Refer to your Property Management team for more information.

Screenshots

Rogers Xfinity4 screens
Citylink3 screens

Verdict

The call

The clearest difference is rating: Rogers Xfinity at 4.3 against Citylink's 3.0. Rogers Xfinity also leads on ratings volume (509 vs 2) and update cadence (every 3 weeks vs every 2 months). Citylink's advantage is iOS requirement (15.6 vs 17.2). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Rogers Xfinity holds the better App Store score, 4.3 against 3.0. That said, the two scores are not equally well evidenced: Rogers Xfinity has 509 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 6% of Rogers Xfinity's written reviews are positive against 8% of Citylink's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Rogers Xfinity ships an update every 3 weeks, Citylink every 2 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
Rogers Xfinity versus Citylink: the parameters behind the verdict, then further details
ParameterRogers XfinityCitylink
PriceFreeFree
Rating4.3 (509 ratings) — better3.0 (2 ratings)
Positive reviews6.3% of reviews8.3% of reviews — better
Number of ratings509 — better2
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPod — better
Requires iOS17.215.6 — better
Further details — not scored
Size445 MB133 MB
Age rating4+4+
DeveloperRogers Communications Inc.TheCityWideGroup

Customer experience

Rogers Xfinity

All ratings503 ratings
Positive83.1%
Neutral3.6%
Negative13.3%
Written reviews874 reviews
Positive6.3%
Neutral3.9%
Negative89.8%

Citylink

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews12 reviews
Positive8.3%
Neutral0.0%
Negative91.7%

Bugs and requests

Rogers Xfinity

Reported bugs

3 issues
  • Repeated sign-in issues
  • Incompatibility with older devices
  • Inconsistent app behavior

Requested features

3 requests
  • Speed test integration
  • Customizable home screen
  • Remote device management

Citylink

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Rogers Xfinity

No in-app purchases

None

Citylink

No in-app purchases

Questions

Is Rogers Xfinity free?
Rogers Xfinity is free to download, with no in-app purchases.
Is Citylink free?
Citylink is free to download, with no in-app purchases.
Which has better reviews, Rogers Xfinity or Citylink?
Rogers Xfinity is rated higher. Rogers Xfinity averages 4.3 out of 5 from 509 ratings, while Citylink averages 3.0 from 2 ratings.
Do Rogers Xfinity or Citylink have ads?
Neither Rogers Xfinity nor Citylink shows ads.
Which is updated more often, Rogers Xfinity or Citylink?
Rogers Xfinity ships an update every 3 weeks, and Citylink every 2 months. Most recently, Rogers Xfinity was updated on October 26, 2026 and Citylink on October 24, 2026.

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