1VALET Reviews: Is It Legit?

Customer Experience

Positive experience37.1% of reviews
Neutral10.5% of reviews
Negative experience52.4% of reviews

~ Based on 124 written reviews from the US App Store.

What users say about 1VALET

Is 1VALET Safe?

1VALET appears safe based on user ratings. AppsHunter Safety Score for 1VALET is 92/100.

This assessment is based on 919 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.5% of ratings point to a safe experience
1.7% of ratings suggest some concerns
7.7% of ratings point to a risky experience

~ Based on 919 App Store ratings for 1VALET.

Is 1VALET Legit?

1VALET appears to be a legitimate app. AppsHunter Legitimacy Score for 1VALET is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Recent updates

Recent updates have parcel delivery notifications arriving hours after a parcel is delivered or picked up from the Parcel locker. Since at least October 1 based on a recent set of two deliveries.

Screen dimming

For some reason, this app controls the screen brightness and dials it all the way down when using the fob. Depending on the circumstance (angle, lighting), this is very annoying. Please fix this.

The latest version is completely broken for those who use French as the OS language

I have no reason to give the app one star but that’s how you attract attention to a bug this bad.

The latest version is completely broken for those who use French as the OS language: everything you try results in an error, including resetting your account via building staff or after wiping the app.

Switching the language to English in the app settings immediately resolves it.

They clearly only test the app with one language (locale), this is unbelievable bullcrap in the age of Unicode and for a company based out of Gatineau, Québec.
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Unfortunate Update

I used to love this app but now I’m required to run the app in the background in order to receive calls. It’s super inconvenient and never used to be this way.

Line5

Great app, very useful

Changes my screen brightness to lowest setting

I thought my phone died when I was trying to open my door, which made me panic to get a charger. But, realized this app has a bug that always dims my phone to the lowest setting every time I open the app. Really frustrating.

Also the unlock door feature is buggy and hard to reach in the app.
Like, “No, I don’t want to confirm my butt dialed community post, I want to unlock my door”.

Really poor made app.
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App is getting stuck in latest version

App is getting stuck in latest version

Very satisfied

So easy to use. Love seeing people buzzing me, nice to be notified to pick up my parcel from the parcel room.

Smart-Tek

Amazing Products!!!!

Thank you

It is very easy to communicate with management

The best 😁😁🙌🏽

I love 1valet…

Happy to be here

Excellent residence

Great App

Great App for the condo. Modern and sleek. Works well with parcel deliveries.

Review

Would be nice to connect LIVE with Concierge on 1VALET or connect by Phone

Almost Perfect

Suggestion: when navigating back from a marketplace post, the scroll position should be restored to where the user was on the listing feed. Currently, hitting ‘back’ restores to the top of the feed (most recent post) rather than retaining the original scroll position. Worth looking into scrolling restoration on that route. Other than that, cool app
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Additional features could make it 5 star

Need to add a few shortcuts to make it a seamless digital key. We need a shortcut in controls from the dropdown tab. We should also have some Siri functionality to open doors in case we can’t handle the phone at the moment. Currently, I have to either navigate to app or get the shortcut from the Lock Screen.
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New to me I’m still working on it ,

It’s great

No Widget for iOS 26

I don’t understand why there isn’t a widget for iOS 26, so that it’s quicker to use the app. As it is, it’s cumbersome.

Nice app

This is so good and reliable.

A MUST

1Valet is essential for today’s works with e commerce making a major stride in today’s economy.

Making it easy for retailers and customers to meet at a compromise location with accuracy and dependency,