iCOMM Connectivity vs HF Storage
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
iCOMM Connectivity
Remotely manage compatible water heaters with this app. Monitor temperature, operating modes, and receive diagnostic notifications. Optimize energy usage by aligning with utility programs.
- Remote water heater management
- Temperature and mode control
- Diagnostic fault notifications
- Utility program alignment
- Easy setup process
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With options to control temperature and operating mode, the iCOMM™ Mobile App is designed for: A. O. Smith, State, American, Lochinvar, and Reliance water heaters. It features the iCOMM™ connectivity platform, the latest technology for remote water heater management. Through an easy setup process, connect all your iCOMM™ enabled water heaters to the app. Once connected, you’ll gain access to diagnostic fault notifications, settings for your water heaters and much more. Designed for Homeowners & Professionals iCOMM™ Connectivity Platform Stay connected to your water heater. Monitor temperature, schedules and more with peace of mind and total control. Operation Mode Choose your ideal operating mode, depending on how you use your water heater. Demand Response and Time-of-Use Alignment Align your water heater to your utility company’s Demand Response or Time-of-Use programs rate plans through the app to save energy.
HF Storage
Manage your self-storage unit conveniently and securely from your smartphone. Rent new units, pay bills, and access select locations with ease. Simplify your storage experience with this powerful management tool.
- Rent new units in real-time
- Pay monthly bills easily
- Open main gate at select locations
- View outstanding balance
- Notify management of move-out
- Fingerprint authorization for login
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The HF Storage management App is the easiest and most secure way to rent a new unit. See the pricing and unit availability in real time. Renting a new unit, paying your monthly bill, and the option to open the main gate (at select locations) are just a few of the tasks your app will perform easily, all from your smartphone. Let us help you make life simpler by using our powerful application designed specifically for you, our customer. At select locations, new customers can rent a unit from start to finish with our app in just minutes. Current customers use their unit number and their gate code to login. Key features - Pay bill monthly with 3 clicks. Once a customer has logged in for the first time, they can log in with fingerprint authorization, making access to their information a snap. - Certain locations allow rentals to be performed from this app. You can pay for the unit, easily sign your lease agreement and receive a gate code to obtain access all from our app. - Notify management easily that you are moving out. - Easily see what your outstanding balance is at any time. - and so much more.
Screenshots
Verdict
The clearest difference is rating: HF Storage at 4.7 against iCOMM Connectivity's 1.2. iCOMM Connectivity's advantage is update cadence (every 3 months vs every 14 months) and ratings volume (397 vs 71). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HF Storage holds the better App Store score, 4.7 against 1.2. That said, the two scores are not equally well evidenced: iCOMM Connectivity has 397 ratings behind it against 71, so its average is the more settled of the two. Written reviews complicate that: 3% of iCOMM Connectivity's written reviews are positive against 0% of HF Storage's, so the app with the better star average is not the one people write more warmly about.
iCOMM Connectivity ships an update every 3 months, HF Storage every 14 months. The most recent releases landed on October 22, 2026 and October 15, 2026 respectively.
| Parameter | iCOMM Connectivity | HF Storage |
|---|---|---|
| Price | Free | Free |
| Rating | 1.2 (397 ratings) | 4.7 (71 ratings) — better |
| Positive reviews | 3.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 397 — better | 71 |
| Update frequency | Every 3 months — better | Every 14 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 14.0 — better |
| Further details — not scored | ||
| Size | 33 MB | 49 MB |
| Age rating | 4+ | 4+ |
| Developer | A. O. Smith | Thomas Fisher |
Customer experience
iCOMM Connectivity
HF Storage
Bugs and requests
iCOMM Connectivity
Reported bugs
19 issues- App loses water heater registration without warning
- QR code scanner fails to recognize valid codes
- Manual serial number entry rejected despite correct input
- Session expires within 15-30 seconds of login
- App crashes when attempting to set schedules
Show 14 moreShow fewer
- Service outage messages persist for weeks
- App forgets user credentials between sessions
- Bluetooth connection fails despite device visibility
- Graph/trend plotting broken after updates
- Hot water availability gauge displays incorrect information
- App freezes on splash screen with no error message
- Temperature changes in app don't reflect on actual heater
- Dirty air filter alerts don't clear after cleaning
- App doesn't update when switching between other applications
- Registration process fails with 'unexpected error' messages
- App incompatible with 5GHz WiFi networks
- Latest version broke daily usage graph functionality
- Temperature range artificially lowered without user consent
- App won't open after iOS/system updates
Requested features
17 requests- Real-time current water temperature display
- Hourly energy usage breakdown (not just daily/monthly)
- Simple on/off scheduling by time of day
- Temperature scheduling for specific times
- Data export capability
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- Persistent login sessions without forced logouts
- Instant power consumption readings
- Estimated time to reach target temperature
- Leak detection alerts and notifications
- Integration with smart home platforms (Apple Home, SmartThings)
- Better QR code scanning with modern camera support
- In-app contact/support messaging
- Ability to control heater without physical access for setup
- Comparison of usage across different time periods
- Detailed telemetry and diagnostic information
- Automatic schedule adjustments based on utility rates
- Current heating element status display
HF Storage
Not enough reviews yet to summarise bugs or requests.
In-app purchases
iCOMM Connectivity
No in-app purchases
HF Storage
No in-app purchases
Questions
Is iCOMM Connectivity free?
Is HF Storage free?
Which has better reviews, iCOMM Connectivity or HF Storage?
Do iCOMM Connectivity or HF Storage have ads?
Which is updated more often, iCOMM Connectivity or HF Storage?
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