Mobile Security User vs Sedona

Mobile Security User is a mobile application that enhances safety and security, designed to be used by everyone in the workplace. With Mobile Security User, employees can receive notifications from security personnel, utilize their phone as a mobile photo ID or mobile credential using HID Origo services integrated with NetBox version 5.3 or later, share crowdsourced media, raise or lower threat levels, and muster during an evacuation event. Mobile Security User features tight integration with Mobile Security Professional, making them an ideal pairing in enterprise deployments. Mobile Security User features a mobile photo ID to enable users to identify themselves, streamlining access throughout a building or campus. The photo ID also includes an individualized QR code for use during evacuations. Users can also take a variety of actions within the app such as calling security, escalating a threat (which can initiate a lockdown) as well as self-mustering in the event the user is not present for an ongoing evacuation. Mobile Security User can also receive notifications. Notifications can be sent to individuals or groups of people using Mobile Security User from Magic Monitor, NetBox and Mobile Security Professional via the Cumulus cloud service. Mobile Security User supports the ability to share crowdsourced media captured on smartphones. Using the app, users can upload media to the Cumulus cloud platform where it can then be downloaded, curated and viewed alongside recorded security footage on a Magic Monitor. The app also features an access level approval workflow. Administrators can create a tiered approval group whose members are able to approve access levels assigned to cardholders directly from Mobile Security User. The notification for approval can be approved, denied or ignored. When ignored, the notification will move to the next person assigned in the approval group.

Sedona-X Mobile is the integrated business and field service management mobile app created by Bold Group for SedonaOffice, Managely, and AlarmBiller. Stay connected, manage your team, and serve customers on-the-go. This powerful mobile solution helps boost revenue for your security business with enhanced productivity and easy payment options and improves your customers’ experience through faster service times and more accurate data management. ON-SITE PAYMENT COLLECTION • Quickly create invoices • Accept ACH and credit card payments in the field • Ensure PCI compliant transactions • Process credit card transactions with the eDynamo credit card reader from Forte (sold separately) SCHEDULING AND CALENDAR MANAGEMENT • Easily view, add, and manage appointments in the app • Manage dispatch and arrival times • Send appointment and schedule change notifications • Filter by group or choose calendar view to see the information you need TASK MANAGEMENT • Create, edit, close, and assign tasks on-the-go • Manage and send notifications and appointment reminders by email, text, and phone • Search and filter by title, owner, assigned, tags, status, and priority WORK ORDER MANAGEMENT • View and manage lists of work orders and recurring work orders • Add and edit appointments, items, parts, RMRs, notes, system parts, notes, and documents • Prepare invoices for completed work orders • On-site signature capture CUSTOMER ACCOUNT MANAGEMENT • Search, view, and edit up-to-date customer information and history • Add and edit notes • Maintain RMR listings • Upload and manage photos and documents • Communicate with customers through phone call integration • GPS routing to customer address