My PetSafe® vs Matthews
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My PetSafe®
Manage all your connected PetSafe® pet care devices from a single app. Create pet profiles, personalize product names, and share access with family members to ensure your pets are well-cared for, whether you're home or away.
- Connect and manage all PetSafe® smart products
- Create pet profiles and personalize product names
- Share access with unlimited family members
- Monitor pet care remotely
- Compatible with various PetSafe® connected devices
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Your official app to get the most out of your connected PetSafe® products. The My PetSafe® app connects you with all PetSafe® smart products to help you care for your pets while you’re at home or away. It’s compatible with: • Guardian® GPS Connected Customizable Fence • ScoopFree® Smart Self-Cleaning Litter Box • Smart Feed Automatic Pet Feeder • SmartDoor™ Connected Pet Door • SMART DOG® Remote Trainer When used with PetSafe® connected products, the My PetSafe® app lets you: • View and manage all your PetSafe® connected products in one place • Customize your app by creating pet profiles and personalized names for each product • Share access with an unlimited number of family members
Matthews
Streamline your automotive needs with this comprehensive app. Manage vehicle shopping, schedule service, track benefits, and access roadside assistance. Enjoy exclusive rewards and games.
- Online vehicle shopping
- Schedule service and parts
- Track auto benefits
- Roadside assistance access
- Play games and win rewards
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The Matthews Auto app is your one-stop-shop for everything Matthews and more! Save Time and Start Your Online Vehicle Shopping Experience or Schedule Your Service or Parts Needs From the Comfort of Your Home with Matthews Direct. Track all your Auto-related benefits, contact roadside assistance, and everything else auto-related. PLUS play games and win valuable rewards at Matthews Auto AND around town!
Screenshots
Verdict
The clearest difference is rating: Matthews at 4.5 against My PetSafe®'s 3.7. Matthews also leads on review sentiment (95% vs 59%) and iOS requirement (11.1 vs 16.4). My PetSafe®'s advantage is update cadence (every 2 weeks vs every 2 months) and ratings volume (792 vs 103). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Matthews holds the better App Store score, 4.5 against 3.7. That said, the two scores are not equally well evidenced: My PetSafe® has 792 ratings behind it against 103, so its average is the more settled of the two. Written reviews point the same way: 59% of My PetSafe®'s written reviews are positive against 95% of Matthews's.
My PetSafe® ships an update every 2 weeks, Matthews every 2 months. The most recent releases landed on November 7, 2026 and November 3, 2026 respectively.
| Parameter | My PetSafe® | Matthews |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (792 ratings) | 4.5 (103 ratings) — better |
| Positive reviews | 59.2% of reviews | 94.7% of reviews — better |
| Number of ratings | 792 — better | 103 |
| Update frequency | Every 2 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.4 | 11.1 — better |
| Further details — not scored | ||
| Size | 257 MB | 204 MB |
| Age rating | 4+ | 4+ |
| Developer | Radio Systems Corporation | The Matco Group, Inc |
Customer experience
My PetSafe®
Matthews
Bugs and requests
My PetSafe®
Reported bugs
7 issues- App freezes during setup
- Feeder disconnects from WiFi frequently
- App fails to save schedule changes
- Feeder dispenses double portions randomly
- App shows incorrect time zone
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- Notifications not working as expected
- Inability to switch between multiple fences/boundaries
Requested features
8 requests- Add ability to toggle meal schedules on/off
- Improve app stability and reliability
- Add more customization options for feeding
- Provide better documentation and troubleshooting guides
- Improve app notifications and alerts
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- Add support for more network types (e.g. 5GHz WiFi)
- Integrate with more smart home platforms
- Improve GPS accuracy and boundary customization
Matthews
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My PetSafe®
No in-app purchases
Matthews
No in-app purchases
