My PetSafe® vs Touchtime
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My PetSafe®
Manage all your smart PetSafe® pet care devices from a single application. Create pet profiles, customize settings, and share access with family members to ensure your pets are well-cared for, whether you're home or away.
- Manage all connected PetSafe® products
- Create pet profiles
- Personalize product names
- Share access with family members
- Monitor pets remotely
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Your official app to get the most out of your connected PetSafe® products. The My PetSafe® app connects you with all PetSafe® smart products to help you care for your pets while you’re at home or away. It’s compatible with: • Guardian® GPS Connected Customizable Fence • ScoopFree® Smart Self-Cleaning Litter Box • Smart Feed Automatic Pet Feeder • SmartDoor™ Connected Pet Door • SMART DOG® Remote Trainer When used with PetSafe® connected products, the My PetSafe® app lets you: • View and manage all your PetSafe® connected products in one place • Customize your app by creating pet profiles and personalized names for each product • Share access with an unlimited number of family members
Touchtime
Manage your electronic photo frame device, including its calendar and real-time synchronization. Send photos to your frame from anywhere after logging in and binding your device.
- Manage electronic photo frame
- Synchronize calendar in real time
- Real-time operation synchronization
- Send photos remotely
- Bind and log in to frame
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The Touchtime app allows you to manage your Touchtime electronic photo frame device. Touchtime can manage its own calendar and synchronize it in real time to your Touchtime electronic frame. Any operation you make in the electronic frame will also be synchronized in real time. If you have a Touchtime digital photo frame, you can send photos to your frame from anywhere! Simply log in and bind to your frame to start sending photos in seconds.
Screenshots
Verdict
The clearest difference is rating: My PetSafe® at 3.7 against Touchtime's 2.4. My PetSafe® also leads on review sentiment (59% vs 25%) and ratings volume (781 vs 43). Touchtime's advantage is device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My PetSafe® holds the better App Store score, 3.7 against 2.4. That said, the two scores are not equally well evidenced: My PetSafe® has 781 ratings behind it against 43, so its average is the more settled of the two. Written reviews point the same way: 59% of My PetSafe®'s written reviews are positive against 25% of Touchtime's.
Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on October 17, 2026 and October 18, 2026 respectively.
| Parameter | My PetSafe® | Touchtime |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (781 ratings) — better | 2.4 (43 ratings) |
| Positive reviews | 59.2% of reviews — better | 25.0% of reviews |
| Number of ratings | 781 — better | 43 |
| Update frequency | Fortnightly | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.4 | 15.6 — better |
| Further details — not scored | ||
| Size | 249 MB | 57 MB |
| Age rating | 4+ | 4+ |
| Developer | Radio Systems Corporation | 姣 杨 |
Customer experience
My PetSafe®
Touchtime
Bugs and requests
My PetSafe®
Reported bugs
7 issues- App freezes during setup
- Feeder disconnects from WiFi frequently
- App fails to save schedule changes
- Feeder dispenses double portions randomly
- App shows incorrect time zone
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- Notifications not working as expected
- Inability to switch between multiple fences/boundaries
Requested features
8 requests- Add ability to toggle meal schedules on/off
- Improve app stability and reliability
- Add more customization options for feeding
- Provide better documentation and troubleshooting guides
- Improve app notifications and alerts
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- Add support for more network types (e.g. 5GHz WiFi)
- Integrate with more smart home platforms
- Improve GPS accuracy and boundary customization
Touchtime
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My PetSafe®
No in-app purchases
Touchtime
No in-app purchases
