My PetSafe® vs Pets Helper
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My PetSafe®
Manage all your smart PetSafe® pet care devices from a single application. Create pet profiles, customize settings, and share access with family members to ensure your pets are well-cared for, whether you're home or away.
- Manage all connected PetSafe® products
- Create pet profiles
- Personalize product names
- Share access with family members
- Monitor pets remotely
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Your official app to get the most out of your connected PetSafe® products. The My PetSafe® app connects you with all PetSafe® smart products to help you care for your pets while you’re at home or away. It’s compatible with: • Guardian® GPS Connected Customizable Fence • ScoopFree® Smart Self-Cleaning Litter Box • Smart Feed Automatic Pet Feeder • SmartDoor™ Connected Pet Door • SMART DOG® Remote Trainer When used with PetSafe® connected products, the My PetSafe® app lets you: • View and manage all your PetSafe® connected products in one place • Customize your app by creating pet profiles and personalized names for each product • Share access with an unlimited number of family members
Pets Helper
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Pets Helper is an AI-assisted pet care companion for dog, cat, rabbit, bird, fish, turtle, and small-pet owners. Ask everyday care questions, organize health records, and keep each pet's context ready between veterinary visits. WHAT CAN PETS HELPER DO? ASK WITH MORE CONTEXT Ask about everyday care, feeding, behavior, routines, or something you noticed. Add a photo or voice note when text alone is not enough. The assistant uses your question, selected pet profile, and relevant pet-care references to provide cautious educational guidance. ORGANIZE EACH PET'S CARE Create a separate profile for every companion. Keep species, breed, age, weight, allergies, care notes, and medical context connected to the right pet. BUILD A USEFUL HEALTH HISTORY Log symptoms, meals, medications, vaccines, veterinary visits, and supporting documents. Review important details in one organized place before your next appointment. SAVE THE ANSWERS THAT MATTER Save, copy, and share useful assistant responses. Chat history and saved answers stay connected to your account and the relevant pet, subject to your plan's retention and saved-answer limits. HELP LOST PETS GET HOME Browse public Lost & Found community reports by country and city or publish a report without signing in. Reports remain public for 15 days and are then automatically removed for data safety. FIND NEARBY VETERINARY CARE Use location-based discovery to find nearby veterinary clinics when professional care may be needed. Location access is optional and can be changed in device settings. FREE AND OPTIONAL UPGRADES Free access includes limited weekly assistant credits, pet profiles, image and voice usage, and may include interstitial ads. Optional rewarded videos can provide eligible in-app rewards. Pets Helper Pro expands assistant and media limits, supports unlimited pet profiles, and includes longer chat history. A lifetime No Ads purchase removes forced interstitial ads; optional rewarded videos remain available. Subscriptions may include an introductory trial for eligible users. Payment is charged to your Apple ID at confirmation. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period. Manage or cancel subscriptions in your App Store account settings. IMPORTANT VETERINARY NOTICE Pets Helper provides educational and organizational guidance only. It does not diagnose, treat, prescribe, or replace a licensed veterinarian. For breathing trouble, seizures, bleeding, possible poisoning, collapse, severe pain, repeated vomiting, or rapidly worsening symptoms, contact a veterinarian or emergency clinic immediately. Privacy Policy: https://www.lordengames.com/pages/privacy.html Terms of Use: https://www.lordengames.com/pages/termsconditions.html
Screenshots
Verdict
The clearest difference is in-app purchases: My PetSafe® at none against Pets Helper's 2. My PetSafe® also leads on ads (none vs shown) and update cadence (fortnightly vs every 2 months). Pets Helper's advantage is device support (3 vs 1). On price and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Pets Helper sells 2 in-app purchases, starting at $2.99 per month. My PetSafe® asks for nothing beyond the download.
My PetSafe® ships an update fortnightly, Pets Helper every 2 months. The most recent releases landed on October 27, 2026 and October 14, 2026 respectively.
| Parameter | My PetSafe® | Pets Helper |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (784 ratings) — better | — |
| Positive reviews | 59.2% of reviews | — |
| Number of ratings | 784 — better | — |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | No — better | Yes |
| In-app purchases | No — better | Yes |
| Monetization | Free | — |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.4 | 15.0 — better |
| Further details — not scored | ||
| Size | 251 MB | 82 MB |
| Age rating | 4+ | 4+ |
| Developer | Radio Systems Corporation | Lorden Games OÜ |
Bugs and requests
My PetSafe®
Reported bugs
7 issues- App freezes during setup
- Feeder disconnects from WiFi frequently
- App fails to save schedule changes
- Feeder dispenses double portions randomly
- App shows incorrect time zone
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- Notifications not working as expected
- Inability to switch between multiple fences/boundaries
Requested features
8 requests- Add ability to toggle meal schedules on/off
- Improve app stability and reliability
- Add more customization options for feeding
- Provide better documentation and troubleshooting guides
- Improve app notifications and alerts
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- Add support for more network types (e.g. 5GHz WiFi)
- Integrate with more smart home platforms
- Improve GPS accuracy and boundary customization
Pets Helper
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My PetSafe®
No in-app purchases
Pets Helper
- Pet Helper Pro Monthly$2.991 Month
- Pet Helper Pro Yearly$29.991 Year









