Comparison

Uptrust vs NCIC Mobile Video Visitation

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Uptrust

This app helps individuals navigate the criminal justice system by ensuring they attend court dates and mandatory appointments. It provides direct communication with legal and social support professionals and offers resources for local services. Location tracking is not used.

Highlights
  • Two-way messaging with public defender, social worker, probation officer
  • View upcoming court dates and appointments
  • Find and connect with local services
  • No location tracking
Features
Read full description

Uptrust helps you attend all court dates and mandatory appointments in the criminal justice system. We get you the help you need and never track your location. Uptrust features: * two-way messaging with your public defender, social worker, and/or probation officer * view your upcoming court dates and appointments * find and connect with useful services in your area

About

NCIC Mobile Video Visitation

Schedule and conduct video visits with inmates. This app facilitates video calls, chat, and other communication features to connect you with incarcerated individuals.

Highlights
  • Schedule video visits
  • Conduct video calls with inmates
  • In-app chat functionality
  • Connect with incarcerated individuals
Features
Read full description

The NCIC Mobile Visitation App allows you to schedule video visits, have video calls with inmates, chat and other features!

Screenshots

Uptrust4 screens
NCIC Mobile Video Visitation4 screens

Verdict

The call

The clearest difference is rating: NCIC Mobile Video Visitation at 3.5 against Uptrust's 2.9. NCIC Mobile Video Visitation also leads on ratings volume (1.9K vs 14) and review sentiment (12% vs 0%). Uptrust's advantage is update cadence (every 2 months vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NCIC Mobile Video Visitation holds the better App Store score, 3.5 against 2.9. That said, the two scores are not equally well evidenced: NCIC Mobile Video Visitation has 1.9K ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 0% of Uptrust's written reviews are positive against 12% of NCIC Mobile Video Visitation's.

UpkeepUpdate frequency

Uptrust ships an update every 2 months, NCIC Mobile Video Visitation every 3 months. The most recent releases landed on October 20, 2026 and October 30, 2026 respectively.

Scorecard5 real differences · 6 level
Uptrust versus NCIC Mobile Video Visitation: the parameters behind the verdict, then further details
ParameterUptrustNCIC Mobile Video Visitation
PriceFreeFree
Rating2.9 (14 ratings)3.5 (1.9K ratings) — better
Positive reviews0.0% of reviews12.1% of reviews — better
Number of ratings141.9K — better
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#123 — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.615.0 — better
Further details — not scored
Size51 MB293 MB
Age rating4+4+
DeveloperUptrustNCIC

Customer experience

Uptrust

All ratings14 ratings
Positive42.9%
Neutral0.0%
Negative57.1%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

NCIC Mobile Video Visitation

All ratings1,296 ratings
Positive56.1%
Neutral6.6%
Negative37.3%
Written reviews149 reviews
Positive12.1%
Neutral7.4%
Negative80.5%

Bugs and requests

Uptrust

Not enough reviews yet to summarise bugs or requests.

NCIC Mobile Video Visitation

Reported bugs

4 issues
  • Inability to update app or account information
  • Inconsistent behavior with login, messaging, and video calls
  • Delayed or missing notifications for new messages
  • Frequent app crashes and freezes

Requested features

5 requests
  • Extend character limit for messages
  • Improve video call quality and reliability
  • Add more GIF options
  • Allow easy transfer of funds between accounts
  • Provide more transparency on pricing and fees

In-app purchases

None

Uptrust

No in-app purchases

None

NCIC Mobile Video Visitation

No in-app purchases

Questions

Is Uptrust free?
Uptrust is free to download, with no in-app purchases.
Is NCIC Mobile Video Visitation free?
NCIC Mobile Video Visitation is free to download, with no in-app purchases.
Which has better reviews, Uptrust or NCIC Mobile Video Visitation?
NCIC Mobile Video Visitation is rated higher. Uptrust averages 2.9 out of 5 from 14 ratings, while NCIC Mobile Video Visitation averages 3.5 from 1.9K ratings.
Do Uptrust or NCIC Mobile Video Visitation have ads?
Neither Uptrust nor NCIC Mobile Video Visitation shows ads.
Which is updated more often, Uptrust or NCIC Mobile Video Visitation?
Uptrust ships an update every 2 months, and NCIC Mobile Video Visitation every 3 months. Most recently, Uptrust was updated on October 20, 2026 and NCIC Mobile Video Visitation on October 30, 2026.

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