Greystar Resident App vs ASSA ABLOY ACCENTRA™
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Greystar Resident App
Manage your apartment living with ease. Pay rent, submit maintenance requests with photos, and communicate with your community all from your smartphone. Features include one-tap payments, rent reminders, and secure login options.
- One-time rent payments
- Recurring rent payments
- One-tap rent payment
- Rent reminder notifications
- Submit maintenance requests with photos
- Complete inspections
- Secure fingerprint and facial login
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The Greystar Resident App provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you! Greystar Resident App Features: • Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. • Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. • One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due. • RentNotify - Sends push notifications to your device, reminding you to pay rent. • Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes. • Submit Maintenance Requests - Submit a maintenance request right from the app. • Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. • Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. • Touch ID Login - After initial setup, securely log in to the app by scanning your finger print • Face ID Login - Authenticate with your face with iPhone X+ • 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Please note: The Greystar Resident App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products at Greystar property locations.
ASSA ABLOY ACCENTRA™
Transform your smartphone into a digital key for your apartment and building amenities. Manage access for guests with PIN codes and track entry. Enjoy seamless and secure mobile entry to your multi-family residence.
- Mobile phone as digital key
- Access to residence and common areas
- Resident managed access
- Issue one-time PIN codes
- Track third-party access
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The ASSA ABLOY ACCENTRA™ app lets you use your mobile phone as the key for the doors in the multi-family property where you live. Simply download the app, complete a few simple steps, and get ready to enjoy convenient mobile access to your residence and the building’s common areas. Featuring RESIDENT MANAGED ACCESS™ - The latest feature of the platform that gives residents the freedom to allow, manage, and track third party access to their premises and issue one-time PIN codes. For more information regarding device compatibility please visit https://www.accentra-assaabloy.com/en/commercial-locks-products/access-control/accentra_compatibility
Screenshots
Verdict
Greystar Resident App and ASSA ABLOY ACCENTRA™ both sit at 4.9 stars, but that hides the real split: 45% of Greystar Resident App's written reviews are positive against 10% of ASSA ABLOY ACCENTRA™'s. Greystar Resident App also leads on update cadence (every 3 weeks vs every 2 months) and ratings volume (6K vs 1.5K). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Greystar Resident App against 4.8 for ASSA ABLOY ACCENTRA™. Both are backed by a comparable volume of ratings — 6K and 1.5K respectively. Written reviews are what separate them: 45% of Greystar Resident App's written reviews are positive against 10% of ASSA ABLOY ACCENTRA™'s.
Greystar Resident App ships an update every 3 weeks, ASSA ABLOY ACCENTRA™ every 2 months. The most recent releases landed on October 27, 2026 and October 25, 2026 respectively.
| Parameter | Greystar Resident App | ASSA ABLOY ACCENTRA™ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (6K ratings) — better | 4.8 (1.5K ratings) |
| Positive reviews | 45.5% of reviews — better | 10.3% of reviews |
| Number of ratings | 6K — better | 1.5K |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 16.0 |
| Further details — not scored | ||
| Size | 170 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | Greystar Real Estate Partners LLC | AssaAbloy |
Customer experience
Greystar Resident App
ASSA ABLOY ACCENTRA™
User reviews
Greystar Resident App
From 6K App Store ratingsWhat we love
- 🌟 Stunning location and amenities
- 👍 User-friendly residential portal
- 💯 Excellent maintenance team
- 🤝 Caring and professional staff
Room to improve
- 🐛 Login and account issues
- 🤔 Lack of communication from staff
- 💰 Concerns about rent increases
- 😕 Unprofessional staff behavior
ASSA ABLOY ACCENTRA™
From 1.5K App Store ratingsWhat we love
- 💡 One-click unlock
- 🚀 Quick and easy syncing of credentials
Room to improve
- 🔒 Unreliable door unlocking
- 🔑 Constant need to log in
- ⏱️ Slow app performance
- 🤖 Inconsistent functionality
- 📱 Incompatible with iOS devices
Bugs and requests
Greystar Resident App
Reported bugs
2 issues- Login problems and inability to create new accounts
- Maintenance request system not working properly
Requested features
2 requests- Improved maintenance request tracking
- Better communication about building operations
ASSA ABLOY ACCENTRA™
Reported bugs
3 issues- Locks randomly stop working
- Credential updater not functioning properly
- App getting stuck on loading screens
Requested features
3 requests- Apple Watch support
- Wallet integration for quick access
- Seamless mode to avoid repeated logins
In-app purchases
Greystar Resident App
No in-app purchases
ASSA ABLOY ACCENTRA™
No in-app purchases
Questions
Is Greystar Resident App free?
Is ASSA ABLOY ACCENTRA™ free?
Which has better reviews, Greystar Resident App or ASSA ABLOY ACCENTRA™?
Do Greystar Resident App or ASSA ABLOY ACCENTRA™ have ads?
Which is updated more often, Greystar Resident App or ASSA ABLOY ACCENTRA™?
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