Comparison

Greystar Resident App vs ASSA ABLOY ACCENTRA™

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Greystar Resident App

Manage your apartment living with ease. Pay rent, submit maintenance requests with photos, and communicate with your community all from your smartphone. Features include one-tap payments, rent reminders, and secure login options.

Highlights
  • One-time rent payments
  • Recurring rent payments
  • One-tap rent payment
  • Rent reminder notifications
  • Submit maintenance requests with photos
  • Complete inspections
  • Secure fingerprint and facial login
Features
Read full description

The Greystar Resident App provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you! Greystar Resident App Features: • Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. • Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. • One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due. • RentNotify - Sends push notifications to your device, reminding you to pay rent. • Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes. • Submit Maintenance Requests - Submit a maintenance request right from the app. • Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. • Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. • Touch ID Login - After initial setup, securely log in to the app by scanning your finger print • Face ID Login - Authenticate with your face with iPhone X+ • 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Please note: The Greystar Resident App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products at Greystar property locations.

About

ASSA ABLOY ACCENTRA™

Transform your smartphone into a digital key for your apartment and building amenities. Manage access for guests with PIN codes and track entry. Enjoy seamless and secure mobile entry to your multi-family residence.

Highlights
  • Mobile phone as digital key
  • Access to residence and common areas
  • Resident managed access
  • Issue one-time PIN codes
  • Track third-party access
Features
Read full description

The ASSA ABLOY ACCENTRA™ app lets you use your mobile phone as the key for the doors in the multi-family property where you live. Simply download the app, complete a few simple steps, and get ready to enjoy convenient mobile access to your residence and the building’s common areas.
 Featuring RESIDENT MANAGED ACCESS™ - The latest feature of the platform that gives residents the freedom to allow, manage, and track third party access to their premises and issue one-time PIN codes.

For more information regarding device compatibility please visit https://www.accentra-assaabloy.com/en/commercial-locks-products/access-control/accentra_compatibility

Screenshots

Greystar Resident App4 screens
ASSA ABLOY ACCENTRA™4 screens

Verdict

The call

Greystar Resident App and ASSA ABLOY ACCENTRA™ both sit at 4.9 stars, but that hides the real split: 45% of Greystar Resident App's written reviews are positive against 10% of ASSA ABLOY ACCENTRA™'s. Greystar Resident App also leads on update cadence (every 3 weeks vs every 2 months) and ratings volume (6K vs 1.5K). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for Greystar Resident App against 4.8 for ASSA ABLOY ACCENTRA™. Both are backed by a comparable volume of ratings — 6K and 1.5K respectively. Written reviews are what separate them: 45% of Greystar Resident App's written reviews are positive against 10% of ASSA ABLOY ACCENTRA™'s.

UpkeepUpdate frequency

Greystar Resident App ships an update every 3 weeks, ASSA ABLOY ACCENTRA™ every 2 months. The most recent releases landed on October 27, 2026 and October 25, 2026 respectively.

Scorecard3 real differences · 7 level
Greystar Resident App versus ASSA ABLOY ACCENTRA™: the parameters behind the verdict, then further details
ParameterGreystar Resident AppASSA ABLOY ACCENTRA™
PriceFreeFree
Rating4.9 (6K ratings) — better4.8 (1.5K ratings)
Positive reviews45.5% of reviews — better10.3% of reviews
Number of ratings6K — better1.5K
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod — betteriPhone
Requires iOS15.6 — better16.0
Further details — not scored
Size170 MB29 MB
Age rating4+4+
DeveloperGreystar Real Estate Partners LLCAssaAbloy

Customer experience

Greystar Resident App

All ratings5,989 ratings
Positive97.2%
Neutral1.7%
Negative1.2%
Written reviews44 reviews
Positive45.5%
Neutral4.5%
Negative50.0%

ASSA ABLOY ACCENTRA™

All ratings1,471 ratings
Positive95.0%
Neutral1.2%
Negative3.7%
Written reviews29 reviews
Positive10.3%
Neutral6.9%
Negative82.8%

User reviews

Greystar Resident App

From 6K App Store ratings

What we love

  • 🌟 Stunning location and amenities
  • 👍 User-friendly residential portal
  • 💯 Excellent maintenance team
  • 🤝 Caring and professional staff

Room to improve

  • 🐛 Login and account issues
  • 🤔 Lack of communication from staff
  • 💰 Concerns about rent increases
  • 😕 Unprofessional staff behavior

ASSA ABLOY ACCENTRA™

From 1.5K App Store ratings

What we love

  • 💡 One-click unlock
  • 🚀 Quick and easy syncing of credentials

Room to improve

  • 🔒 Unreliable door unlocking
  • 🔑 Constant need to log in
  • ⏱️ Slow app performance
  • 🤖 Inconsistent functionality
  • 📱 Incompatible with iOS devices

Bugs and requests

Greystar Resident App

Reported bugs

2 issues
  • Login problems and inability to create new accounts
  • Maintenance request system not working properly

Requested features

2 requests
  • Improved maintenance request tracking
  • Better communication about building operations

ASSA ABLOY ACCENTRA™

Reported bugs

3 issues
  • Locks randomly stop working
  • Credential updater not functioning properly
  • App getting stuck on loading screens

Requested features

3 requests
  • Apple Watch support
  • Wallet integration for quick access
  • Seamless mode to avoid repeated logins

In-app purchases

None

Greystar Resident App

No in-app purchases

None

ASSA ABLOY ACCENTRA™

No in-app purchases

Questions

Is Greystar Resident App free?
Greystar Resident App is free to download, with no in-app purchases.
Is ASSA ABLOY ACCENTRA™ free?
ASSA ABLOY ACCENTRA™ is free to download, with no in-app purchases.
Which has better reviews, Greystar Resident App or ASSA ABLOY ACCENTRA™?
Greystar Resident App is rated higher. Greystar Resident App averages 4.9 out of 5 from 6K ratings, while ASSA ABLOY ACCENTRA™ averages 4.8 from 1.5K ratings.
Do Greystar Resident App or ASSA ABLOY ACCENTRA™ have ads?
Neither Greystar Resident App nor ASSA ABLOY ACCENTRA™ shows ads.
Which is updated more often, Greystar Resident App or ASSA ABLOY ACCENTRA™?
Greystar Resident App ships an update every 3 weeks, and ASSA ABLOY ACCENTRA™ every 2 months. Most recently, Greystar Resident App was updated on October 27, 2026 and ASSA ABLOY ACCENTRA™ on October 25, 2026.

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