Comparison

CieID vs EtnaID

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CieID

Access public administration and private services online using your electronic identity card. Securely authenticate your access from PC or smartphone with simplified login methods, including QR codes and push notifications. Supports NFC for enhanced security on compatible iPhones.

Highlights
  • Access public administration services
  • Access private services
  • Simplified PC access via QR code
  • Push notification authentication
  • Biometric authentication
  • NFC access for high security
  • PUK recovery functionality
Features
Read full description

Con l’app CieID puoi accedere ai servizi online della Pubblica Amministrazione e dei privati aderenti ad “Entra con CIE”. Attiva le credenziali CIE (livello 1 e 2) su www.cartaidentita.it, apri l’App e configura l’accesso semplificato. Potrai autorizzare i tuoi accessi da PC semplicemente: - inquadrando dalla App il QR code che trovi nella pagina di richiesta accesso e inserendo il codice app CieID che avrai creato in fase di certificazione del dispositivo; se hai attiva la biometria, l’accesso è ancora più semplice perché puoi sostituirla al codice app CieID oppure - inserendo le tue credenziali CieID (username e password) nella pagina di richiesta accesso, riceverai una notifica push in App che dovrai accettare tramite l’utilizzo del codice app CieID o della biometria. Se accedi al servizio online da smartphone, autenticati con le credenziali CieID oppure apri la App e inserisci il codice app CieID, usa il riconoscimento biometrico se attivo. Se hai un iPhone dotato di tecnologia NFC puoi scegliere di accedere con il massimo livello di sicurezza (livello 3). Dopo aver ricevuto la tua Carta di Identità Elettronica, apri l’App e registra la tua carta inserendo il PIN di otto cifre e avvicinando la Carta sul retro dell’iPhone quando richiesto. Con l’App CieID è inoltre disponibile la funzionalità di Recupero PUK, per i cittadini in possesso di una Carta di Identità Elettronica che hanno associato alla propria identità digitale un indirizzo di posta elettronica o un numero di cellulare. Dichiarazione di accessibilità: https://form.agid.gov.it/view/85d3aa40-88cd-11f0-ae26-159be1ec7c8c

About

EtnaID

This app provides official access to digital identity services for public administration and private entities. It allows users to securely log in to various online services using their digital identity.

Highlights
  • Official digital identity app
  • Access public administration services
  • Access private convenzionati services
  • Secure login with SPID
  • New digital identity management
Features
Read full description

EtnaID è l’App ufficiale di EHT per la nuova identità digitale che consente di accedere ai servizi della Pubblica Amministrazione e dei privati convenzionati con il Sistema Pubblico d’Identità Digitale (SPID).

Screenshots

CieID4 screens
EtnaID4 screens

Verdict

The call

The clearest difference is rating: EtnaID at 4.4 against CieID's 4.2. EtnaID also leads on update cadence (fortnightly vs monthly). CieID's advantage is ratings volume (258 vs 14) and iOS requirement (13.0 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

EtnaID holds the better App Store score, 4.4 against 4.2. That said, the two scores are not equally well evidenced: CieID has 258 ratings behind it against 14, so its average is the more settled of the two.

UpkeepUpdate frequency

CieID ships an update monthly, EtnaID fortnightly. The most recent releases landed on November 7, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
CieID versus EtnaID: the parameters behind the verdict, then further details
ParameterCieIDEtnaID
PriceFreeFree
Rating4.2 (258 ratings)4.4 (14 ratings) — better
Positive reviews9.4% of reviews—
Number of ratings258 — better14
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.0 — better15.6
Further details — not scored
Size34 MB25 MB
Age rating4+4+
DeveloperIstituto Poligrafico e Zecca dello Stato SpaETNA HITECH SOCIETA' CONSORTILE PER AZIONI

Customer experience

CieID

All ratings215 ratings
Positive78.6%
Neutral4.2%
Negative17.2%
Written reviews32 reviews
Positive9.4%
Neutral0.0%
Negative90.6%

EtnaID

All ratings14 ratings
Positive85.7%
Neutral0.0%
Negative14.3%

Bugs and requests

CieID

Reported bugs

11 issues
  • Verification failed repeatedly
  • OTP codes not received via SMS
  • App defaults to German language
  • Cannot activate card
  • App requires update even when updated
Show 6 more
  • QR code scanning fails
  • App incompatible with iPad Pro
  • Cannot scan ID
  • OTP codes arrive expired
  • SMS OTP not received abroad
  • System does not recognize card placement

Requested features

4 requests
  • Send OTP via email
  • Allow language change
  • Improve compatibility with iPad Pro
  • Provide assistance for specific cases

EtnaID

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

CieID

No in-app purchases

None

EtnaID

No in-app purchases

Questions

Is CieID free?
CieID is free to download, with no in-app purchases.
Is EtnaID free?
EtnaID is free to download, with no in-app purchases.
Which has better reviews, CieID or EtnaID?
EtnaID is rated higher. CieID averages 4.2 out of 5 from 258 ratings, while EtnaID averages 4.4 from 14 ratings.
Do CieID or EtnaID have ads?
Neither CieID nor EtnaID shows ads.
Which is updated more often, CieID or EtnaID?
CieID ships an update monthly, and EtnaID fortnightly. Most recently, CieID was updated on November 7, 2026 and EtnaID on November 3, 2026.

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