Ziply Communicator vs Xfinity Mobile Care
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ziply Communicator
This app extends voice communications to any WiFi-enabled device, offering audio/video calls, instant messaging, and conferencing. It requires a Ziply Fiber Hosted Voice service to function, enabling seamless business connectivity.
- Audio and video calls
- Instant messaging
- Conferencing
- Rich response options
- Advanced communication features
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Ziply Fiber Communicator App extends voice communications to any WiFi enabled device with audio & video calls, rich response, instant messaging, conferencing and advanced features from a single, easy-to-use application. Note: You need to have Ziply Fiber Hosted Voice to use this app. Ziply Fiber Hosted Voice works with Ziply Fiber Communicator App to deliver freedom, connectivity and flexibility enabling businesses to be one click away from their team and customers, and ensuring effective yet highly secure real-time communications anytime, anywhere.
Xfinity Mobile Care
This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.
- Simple claim filing and tracking
- Live tech support via call, chat, or screen share
- Access to device tips and quick fixes
- Malware and phishing link blocking
- View device protection coverage details
- Advanced VPN for identity protection
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Xfinity Mobile Care by Assurant® is your smart companion for mobile support – designed with simplicity in mind. Get the most out of your device while keeping your protection just a tap away. Whether you’re checking your coverage or troubleshooting a device issue, the Xfinity Mobile Care app puts control and confidence in your hands. Note: Access to the Xfinity Mobile Care app’s complete list of features is available only to those users enrolled in an Xfinity Mobile Care protection plan. Key Features * Coverage and Claims for Your Devices at Your Fingertips View your protection plan details, including service fees, deductibles, and coverage documents. File and track claims with ease. * Live Tech Support Connect with tech experts via chat, call, screen share, or camera share for fast help with setup, connectivity, and device troubleshooting. Available 9am-midnight ET, 7 days a week excluding major holidays. * Self-Help Center Explore thousands of device-specific tips, tricks, and step-by-step guides to solve common issues on your own.
Screenshots
Verdict
The clearest difference is rating: Xfinity Mobile Care at 4.4 against Ziply Communicator's 3.0. Xfinity Mobile Care also leads on update cadence (every 2 months vs every 17 months) and ratings volume (3.9K vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Xfinity Mobile Care holds the better App Store score, 4.4 against 3.0. That said, the two scores are not equally well evidenced: Xfinity Mobile Care has 3.9K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 0% of Ziply Communicator's written reviews are positive against 18% of Xfinity Mobile Care's.
Ziply Communicator ships an update every 17 months, Xfinity Mobile Care every 2 months. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.
| Parameter | Ziply Communicator | Xfinity Mobile Care |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (4 ratings) | 4.4 (3.9K ratings) — better |
| Positive reviews | 0.0% of reviews | 17.6% of reviews — better |
| Number of ratings | 4 | 3.9K — better |
| Update frequency | Every 17 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.5 | 15.1 — better |
| Further details — not scored | ||
| Size | 216 MB | 86 MB |
| Age rating | 4+ | 4+ |
| Developer | ZiplyFiber | Assurant, Incorporated |
Customer experience
Ziply Communicator
Xfinity Mobile Care
Bugs and requests
Ziply Communicator
Not enough reviews yet to summarise bugs or requests.
Xfinity Mobile Care
Reported bugs
3 issues- Screen damage issue on trade-in
- No communication on claim status
- Ticket closed without resolution
Requested features
2 requests- Access to iPhone 16 guide
- Provide labels to return old phone
In-app purchases
Ziply Communicator
No in-app purchases
Xfinity Mobile Care
No in-app purchases
Questions
Is Ziply Communicator free?
Is Xfinity Mobile Care free?
Which has better reviews, Ziply Communicator or Xfinity Mobile Care?
Do Ziply Communicator or Xfinity Mobile Care have ads?
Which is updated more often, Ziply Communicator or Xfinity Mobile Care?
Other comparisons
