OurSupport vs SMART HELPDESK MTC
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OurSupport
Connect with skilled IT professionals for onsite or remote technical support. Log tickets, use AI chat for instant help, and collaborate in real-time via messaging or voice calls. Offers transparent pricing and subscription plans for unlimited support.
- Ticket logging and management
- Self-help AI chat
- Real-time collaboration
- Voice calling
- Transparent pricing
- Onsite and remote support options
Read full descriptionHide full description
OurSupport is your go-to IT support platform, connecting customers with skilled engineers for fast, efficient resolutions to technical issues - at home, work, or remotely. For customers: • Ticket logging & management: create and track support tickets with detailed issue descriptions. • Self-help AI chat: resolve common IT issues instantly in the app, no waiting required. • Real-time collaboration: in-app messaging and file sharing to send screens, logs, or documents. • Voice calling: jump into a direct call from any active ticket for urgent problems where text isn't enough. • Transparent workflow: control costs with clear pricing and live progress updates. • Onsite or remote: get help wherever you are, with local technicians ready to assist. • Subscriptions: unlimited IT support across up to 5 devices on one plan - ideal for households and teams. For IT professionals: • Earn on your terms: accept jobs, set your availability, and get paid for onsite and remote work. • Brokers: invite engineers, set their rates, and earn commission on every job. Designed for time-sensitive IT needs, OurSupport enables quicker resolutions through real-time interaction. Download now for reliable tech help at your fingertips!
SMART HELPDESK MTC
Read full descriptionHide full description
"Smart Helpdesk MTC" is an innovative and user-friendly application designed to revolutionize customer support and issue resolution. With its intuitive interface and advanced features, SmartHelpDesk streamlines the process of addressing customer queries and concerns, enhancing overall satisfaction and efficiency. Note: 1. This App is only for iPhone not for iPad, kindly review it with iPhone.
Screenshots
Verdict
OurSupport and SMART HELPDESK MTC are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | OurSupport | SMART HELPDESK MTC |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | — |
| Number of ratings | 1 — better | — |
| Update frequency | Every 2 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.2 | 12.0 — better |
| Further details — not scored | ||
| Size | 72 MB | 21 MB |
| Age rating | 4+ | 4+ |
| Developer | Tsolnetworks Connect Europe, SA | Nanosoft Engineers India Private Limited |
In-app purchases
OurSupport
No in-app purchases
SMART HELPDESK MTC
No in-app purchases
Questions
Is OurSupport free?
Is SMART HELPDESK MTC free?
Do OurSupport or SMART HELPDESK MTC have ads?
Other comparisons















