Comparison

OurSupport vs SMART HELPDESK MTC

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OurSupport

Connect with skilled IT professionals for onsite or remote technical support. Log tickets, use AI chat for instant help, and collaborate in real-time via messaging or voice calls. Offers transparent pricing and subscription plans for unlimited support.

Highlights
  • Ticket logging and management
  • Self-help AI chat
  • Real-time collaboration
  • Voice calling
  • Transparent pricing
  • Onsite and remote support options
Features
Read full description

OurSupport is your go-to IT support platform, connecting customers with skilled engineers for fast, efficient resolutions to technical issues - at home, work, or remotely. For customers: • Ticket logging & management: create and track support tickets with detailed issue descriptions. • Self-help AI chat: resolve common IT issues instantly in the app, no waiting required. • Real-time collaboration: in-app messaging and file sharing to send screens, logs, or documents. • Voice calling: jump into a direct call from any active ticket for urgent problems where text isn't enough. • Transparent workflow: control costs with clear pricing and live progress updates. • Onsite or remote: get help wherever you are, with local technicians ready to assist. • Subscriptions: unlimited IT support across up to 5 devices on one plan - ideal for households and teams. For IT professionals: • Earn on your terms: accept jobs, set your availability, and get paid for onsite and remote work. • Brokers: invite engineers, set their rates, and earn commission on every job. Designed for time-sensitive IT needs, OurSupport enables quicker resolutions through real-time interaction. Download now for reliable tech help at your fingertips!

About

SMART HELPDESK MTC

Features
Read full description

"Smart Helpdesk MTC" is an innovative and user-friendly application designed to revolutionize customer support and issue resolution. With its intuitive interface and advanced features, SmartHelpDesk streamlines the process of addressing customer queries and concerns, enhancing overall satisfaction and efficiency. Note: 1. This App is only for iPhone not for iPad, kindly review it with iPhone.

Screenshots

OurSupport4 screens
SMART HELPDESK MTC4 screens

Verdict

The call

OurSupport and SMART HELPDESK MTC are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ScorecardNo meaningful differences
OurSupport versus SMART HELPDESK MTC: the parameters behind the verdict, then further details
ParameterOurSupportSMART HELPDESK MTC
PriceFreeFree
Rating5.0 (1 ratings) — better—
Number of ratings1 — better—
Update frequencyEvery 2 months—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPodiPhone, iPod
Requires iOS13.212.0 — better
Further details — not scored
Size72 MB21 MB
Age rating4+4+
DeveloperTsolnetworks Connect Europe, SANanosoft Engineers India Private Limited

In-app purchases

None

OurSupport

No in-app purchases

None

SMART HELPDESK MTC

No in-app purchases

Questions

Is OurSupport free?
OurSupport is free to download, with no in-app purchases.
Is SMART HELPDESK MTC free?
SMART HELPDESK MTC is free to download, with no in-app purchases.
Do OurSupport or SMART HELPDESK MTC have ads?
Neither OurSupport nor SMART HELPDESK MTC shows ads.

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