FirstCU Access vs My TSB
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FirstCU Access
Manage your finances on the go with this secure mobile banking app. Organize transactions with notes and photos, set balance alerts, make payments, transfer funds, and deposit checks remotely. Access statements and find nearby branches and ATMs.
- Organize transactions with tags, notes, and photos
- Set up balance alerts
- Make payments and transfer money
- Deposit checks with photos
- View and save monthly statements
- Find branches and ATMs
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FirstCU Access is your personal financial advocate. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances. Here’s what else you can do with FirstCU Access: -Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks. -Set up alerts so you know when your balance drops below a certain amount. -Make payments, whether you’re paying a company or a friend. -Transfer money between your accounts. -Deposit checks in a snap by taking a picture of the front and back. -View and save your monthly statements. -Find branches and ATMs near you. Secure your account with a 4-digit passcode or biometric supported devices. To use the First CU Access app, you must be enrolled as a First CU digital banking user. If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials.
My TSB
Manage your finances on the go with this mobile banking application. Check balances, transfer funds, pay bills, and deposit checks from your smartphone. It also offers advanced card controls and alerts for enhanced security.
- Check account balances and transactions
- Schedule bill payments
- Deposit checks remotely
- Transfer funds between accounts
- Manage debit cards with alerts
- Link debit cards to Apple Wallet (iPhone only)
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Start banking wherever you are with My TSB for mobile banking! Available to all The Savings Bank online banking customers, My TSB allows you to check balances, make transfers, pay bills, and make deposits. Available features include: Accounts Check your latest account balance and search recent transactions by date, amount, or check number. Bill Pay Schedule one-time payments. Add, Edit, or Delete Payees directly from the app. Check Deposit Deposit checks while on the go. Transfers Easily transfer cash between your accounts. Apple Pay Provisioning (iPhone only) Link existing debit cards to Apple Wallet directly from the mobile banking application. Card Controls with Alerts (Smartphones only) Manage all aspects of debit cards, transactions, and alerts: - pre-authorization controls - location-based approval preferences - transaction-based controls - merchant-based controls Proactively control cards and finances for everyday purchases to help protect from debit card fraud.
Screenshots
Verdict
The clearest difference is review sentiment: FirstCU Access at 69% against My TSB's 21%. FirstCU Access also leads on rating (4.8 vs 4.2). My TSB's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (15.0 vs 18.4). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FirstCU Access holds the better App Store score, 4.8 against 4.2. Both are backed by a comparable volume of ratings — 1.1K and 465 respectively. Written reviews point the same way: 69% of FirstCU Access's written reviews are positive against 21% of My TSB's.
Both ship on a similar rhythm, roughly monthly. Both last shipped on September 22, 2026.
| Parameter | FirstCU Access | My TSB |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.1K ratings) — better | 4.2 (465 ratings) |
| Positive reviews | 69.2% of reviews — better | 21.4% of reviews |
| Number of ratings | 1.1K — better | 465 |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.4 | 15.0 — better |
| Further details — not scored | ||
| Size | 177 MB | 154 MB |
| Age rating | 4+ | 4+ |
| Developer | First Service Federal Credit Union | The Savings Bank Ohio |
Customer experience
FirstCU Access
My TSB
User reviews
FirstCU Access
From 1.1K App Store ratingsWhat we love
- 👍 Easy to use features
- 💡 Convenient check deposit
- 🚀 Great customer service
Room to improve
- 🐛 Inability to access account
- 🐛 Navigation issues
- 🐛 Frequent app updates required
My TSB
From 465 App Store ratingsWhat we love
- 👍 Easy to navigate interface
- 🔒 Security features available
- 📱 Mobile banking functionality
- 💬 Responsive customer support team
Room to improve
- 🐛 Frequent login and authentication failures
- 🔐 Face ID recognition not working reliably
- 🔄 Excessive password reset requirements
- 🚫 Account lockouts after multiple login attempts
- ⚠️ Inconsistent credential memory
Bugs and requests
FirstCU Access
Reported bugs
2 issues- Balances not visible during transfers
- Account verification printing not working
Requested features
2 requests- Ability to view credit card transactions
- Option to customize dashboard
My TSB
Reported bugs
8 issues- Face ID login fails intermittently
- App forgets saved username and password
- Frequent account lockouts
- Password expiration messages unclear
- Login credentials rejected after updates
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- App crashes or becomes unavailable
- Running totals removed from transactions
- Inconsistent authentication methods
Requested features
6 requests- Restore running totals in transaction history
- Debit card usage alerts
- Password reset functionality within app
- Improved Face ID implementation
- Better feature parity between app and website
Show 1 moreShow fewer
- Reduced password change frequency requirements
In-app purchases
FirstCU Access
No in-app purchases
My TSB
No in-app purchases
Questions
Is FirstCU Access free?
Is My TSB free?
Which has better reviews, FirstCU Access or My TSB?
Do FirstCU Access or My TSB have ads?
Which is updated more often, FirstCU Access or My TSB?
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