Comparison

HTC My Account vs Lowe's TechConnect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HTC My Account

Easily manage your telecommunications account, including billing, service changes, and technical support. Stream TV content, manage Wi-Fi settings, and access your email and phone features all in one place.

Highlights
  • Pay bills and set up auto-pay
  • Manage service packages and lines
  • Access technical support and FAQs
  • Configure home Wi-Fi settings
  • Stream TV content with HTC TV MAX
  • Access TV Everywhere on any device
  • Manage SCCoast.net email
  • Manage home calling features
Features
Read full description

PAY MY BILL Pay by check or bank account, set up auto-pay, view statements, and go paperless ADD & REMOVE SERVICE Manage your channel packages, options and lines of service with ease SUPPORT CENTER Troubleshoot technical issues, get answers about your account and more MANAGE HOME WI-FI Change your password, Wi-Fi network name and troubleshoot Wi-Fi issues HTC TV MAX Create an HTC TV MAX account and stream your favorite programming to your home television or favorite device TV EVERYWHERE Get your favorite shows on any device by setting up TV Everywhere access CHECK EMAIL Manage your SCCoast.net email address and check your inbox MANAGE PHONE ACTIVITY Manage your home calling features and see your most recent call logs

About

Lowe's TechConnect

Get expert help for your connected home devices, from setup and troubleshooting to learning new features. Connect with specialists via call or chat, and access device-specific guides and tips to maximize your smart home experience.

Highlights
  • End-to-end smart home product support
  • Live specialist help via call or chat
  • Device-specific how-to guides
  • Screen and camera sharing for diagnosis
  • Recommended articles based on devices
Features
Read full description

Introducing Lowe's TechConnect powered by Assurant®, an app where you’re one tap away from tech specialists and device-specific how-to guides to help with your connected devices. Need help getting your device set up? Can’t figure out how to pair your smart devices? Want to learn how to use voice commands or set up routines? We’re here to help! With Lowe's TechConnect, you’ll be able to: • Get end-to-end support for smart home products from installation and setup to connection and troubleshooting • Get live help from our specialists via call or chat • Maximize your smart home with how-to guides that give tips and tricks • View recommended articles based on your devices to learn about their features or fix issues • Share your smartphone screen or camera with a specialist to help diagnose smart device issues

Screenshots

HTC My Account4 screens
Lowe's TechConnect4 screens

Verdict

The call

The clearest difference is review sentiment: HTC My Account at 48% against Lowe's TechConnect's 0%. HTC My Account also leads on rating (4.7 vs 2.9) and ratings volume (3.6K vs 14). Lowe's TechConnect's advantage is update cadence (every 2 months vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HTC My Account holds the better App Store score, 4.7 against 2.9. That said, the two scores are not equally well evidenced: HTC My Account has 3.6K ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 48% of HTC My Account's written reviews are positive against 0% of Lowe's TechConnect's.

UpkeepUpdate frequency

HTC My Account ships an update every 5 months, Lowe's TechConnect every 2 months. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
HTC My Account versus Lowe's TechConnect: the parameters behind the verdict, then further details
ParameterHTC My AccountLowe's TechConnect
PriceFreeFree
Rating4.7 (3.6K ratings) — better2.9 (14 ratings)
Positive reviews48.0% of reviews — better0.0% of reviews
Number of ratings3.6K — better14
Update frequencyEvery 5 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.515.1 — better
Further details — not scored
Size11 MB92 MB
Age rating4+4+
DeveloperHorry Telephone Cooperative Inc.Assurant, Incorporated

Customer experience

HTC My Account

All ratings2,962 ratings
Positive93.8%
Neutral2.4%
Negative3.8%
Written reviews25 reviews
Positive48.0%
Neutral4.0%
Negative48.0%

Lowe's TechConnect

All ratings14 ratings
Positive42.9%
Neutral7.1%
Negative50.0%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

HTC My Account

Reported bugs

3 issues
  • NFL game streaming issues
  • Frequent service disruptions
  • Repeated line cuts and outages

Requested features

4 requests
  • Customizable channel selection
  • Improved remote control functionality
  • Parental controls and time limits
  • Cross-device syncing and remote access

Lowe's TechConnect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

HTC My Account

No in-app purchases

None

Lowe's TechConnect

No in-app purchases

Questions

Is HTC My Account free?
HTC My Account is free to download, with no in-app purchases.
Is Lowe's TechConnect free?
Lowe's TechConnect is free to download, with no in-app purchases.
Which has better reviews, HTC My Account or Lowe's TechConnect?
HTC My Account is rated higher. HTC My Account averages 4.7 out of 5 from 3.6K ratings, while Lowe's TechConnect averages 2.9 from 14 ratings.
Do HTC My Account or Lowe's TechConnect have ads?
Neither HTC My Account nor Lowe's TechConnect shows ads.
Which is updated more often, HTC My Account or Lowe's TechConnect?
HTC My Account ships an update every 5 months, and Lowe's TechConnect every 2 months. Most recently, HTC My Account was updated on November 11, 2026 and Lowe's TechConnect on November 3, 2026.

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