COLINES support vs HelpDesk Viewer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
COLINES support
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The COLINES support app ensure quick and effective help to solve any trouble you might be experiencing while running your extrusion line. You will get easily in touch with our highly skilled staff, who will be glad to assist you while dealing with the problems and to lead you to the best solution. • Live chat and assistance with our staff! Directly and easily interact through the video call Don’t miss the chance to get the best support. We might be faraway, but we are always by our customer’s side. As we like to say: a customer in need is a customer indeed.
HelpDesk Viewer
Remotely connect to customer devices to provide technical support. Chat with clients, manage queries, and transfer files directly from your mobile device for efficient issue resolution.
- Remote device connection
- In-session chat
- Query management
- File transfer
- Access logs
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Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC. Features Connect to customers device from your iOS device. Chat with customers via text during the session for better understanding of the issues. Manage customer queries, access logs, etc., all in one place for efficient client requirement management. Transfer files from your mobile device to remote computers and vice versa.
Screenshots
Verdict
The clearest difference is in-app purchases: COLINES support at none against HelpDesk Viewer's 2. COLINES support also leads on iOS requirement (13.4 vs 15). HelpDesk Viewer's advantage is update cadence (every 5 weeks vs every 12 months). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. HelpDesk Viewer sells 2 one-off in-app purchases. COLINES support asks for nothing beyond the download.
COLINES support ships an update every 12 months, HelpDesk Viewer every 5 weeks. The most recent releases landed on October 25, 2026 and October 22, 2026 respectively.
| Parameter | COLINES support | HelpDesk Viewer |
|---|---|---|
| Price | Free | Free |
| Rating | — | 3.6 (5 ratings) — better |
| Positive reviews | — | 71.4% of reviews |
| Number of ratings | — | 5 — better |
| Update frequency | Every 12 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.4 — better | 15 |
| Further details — not scored | ||
| Size | 59 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | Icona | IDrive Incorporated |
In-app purchases
COLINES support
No in-app purchases
HelpDesk Viewer
- 1 Technician plan at $9.99$9.99
- 1 Technician plan at $99.99$99.99
Questions
Is COLINES support free?
Is HelpDesk Viewer free?
Do COLINES support or HelpDesk Viewer have ads?
Which is updated more often, COLINES support or HelpDesk Viewer?
Other comparisons
