Post vs Zoll

With the parcel tracker in the Austrian Post app, you can track your deliveries and have your parcels and packages always in view! In the item overview, you can easily find all your parcels and see their current status. Plan deliveries using the parcel tracking app, choose your preferred pick-up station, and receive your parcels. In your e-postbox, we'll keep you informed in real time about important changes and news. With the location finder, you always have Austrian Post close to you - no matter when, no matter where. - Parcel tracking - Parcel forwarding - Collection service - Location finder - E-letterbox The most important features of the Austrian Post app at a glance: - DELIVERY AND PARCEL TRACKING MADE EASY Keep an eye on your deliveries with the parcel tracker in the Austrian Post app – regardless of whether you are the recipient or the sender. You can easily find your deliveries using the shipping number or barcode scanner. With push notifications, you won't miss any changes in the parcel status, and with online tracking, you'll always know where your items are. - PLAN RECEIVING AND FORWARD PACKAGES IN A BREEZE We understand that things can change. Even while your item is on its way, various receiving options are available to you: delivery to an Austrian Post service location or pick-up station, to a preferred neighbour, to a secure location of your choice, or even delivery on a different date. It’s up to you to decide when and how you actually want to receive your items. - YOUR DIGITAL PICK-UP NOTIFICATION IS WHERE YOU ARE If a parcel delivery is not possible or if you have redirected the parcel, we will inform you in real-time about your pick-up option at an Austrian post office or pick-up station using the parcel tracker in your Austrian Post app. You can call up your pick-up slip directly in the parcel tracking app without having to collect the yellow slip first. - HAVE PARCELS COLLECTED FROM HOME If you're accumulating return parcels at home, you can easily have them collected by your Austrian Post delivery person using our collection service. Up to 5 parcels can be collected per workday and the service is easy to book in the app. - AUSTRIAN POST OFFICE NEAR YOU With the location finder, you can find all Austrian post offices, post partners, the nearest pick-up station and the letterbox in your area – simply by determining your location or entering your address. Get daily updated information on opening hours and distance information or navigate directly to the location of your choice using the Austrian Post app. - IMPORTANT DOCUMENTS ALWAYS AT HAND WITH THE E-LETTERBOX As flexible as an e-mail, as secure as a letter: access your e-letterbox anytime and keep an eye on your bills, contracts, and other important documents in digital format. This service is convenient and reliable. - EXPLORE MANY OTHER BENEFITS Register for free to be able to use exclusive benefits in the Austrian Post app, from posting and online tracking to receiving your deliveries. You can identify your Austrian Post account directly in the app using ID Austria and photo identification, which will give you unrestricted access to all services provided by Austrian Post. Convince yourself! Parcel tracking, package status, pick-up station finder and e-letterbox combined in the free Austrian Post App. With our parcel tracker app, we bring you and your packages together. If you have suggestions, feedback, or ideas on how we can improve the Austrian Post app, we look forward to hearing from you. Use the contact options in the app or on our website.

Zoll-Ident App – the secure authenticator for a simple login to the Customs Portal Digital security continues to be one of our top priorities. At the same time, it is in line with the user-centric design of our service. The new Zoll-Ident App combines both aspects and accelerates your access to the Customs Portal and all included services. How does the Zoll-Ident App work? 1. You can now generate a QR code on the homepage of our website to log into the Customs Portal. 2. To be able to use Zoll-Ident for an unrestricted login, you need to first identify yourself with an ELSTER account, BundID or your Online ID. You can then set up the Zoll-Ident App as an alternative option. 3. Install the App and add the Zoll-Ident App option in the “Login Options” page of your account in the Customs Portal. At this stage, scan the code displayed in the portal and follow the steps shown in the App. 4. After successfully setting up the option you will be able to scan the login code on the home screen of the App and use Face-ID or Touch-ID to easily log into the Portal. Additional function for business customers: Your company requires only one main user to have an ELSTER account for the Customs Portal. You can now generate individual user codes for your company and make them available by email to specific employees. Users can use all functions of the Portal without ELSTER through their personal Zoll-Ident access. Do you have questions or comments? If so, feel free to contact us at: servicedesk@zoll.de