BBT Access vs MyMountSinai
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BBT Access
This app facilitates communication between patients and healthcare providers at Bio Behavioral Therapeutics. It allows users to send messages, request prescription refills, complete necessary forms, and process payments securely.
- Communicate with practitioner
- Request prescription refills
- Fill out forms
- Make payments
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BBT Access is an application that allows patients and providers at Bio Behavioral Therapeutics to easily interact with their practitioner. Through BBT Access you can: - Communicate with your practitioner - Request Refills - Fill out forms - Make Payments
MyMountSinai
Access comprehensive healthcare services, including finding providers, scheduling appointments, and managing medical records. Offers virtual care options, symptom checking, and secure communication with your medical team. Streamline your health management on the go.
- Find and schedule appointments
- Access virtual care options
- Check symptoms and find care
- View medical records and results
- Message your provider
- Request prescription refills
- Pay bills
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Find the health care you need with MyMountSinai. Whether you’re looking for urgent care, or virtual or in-person care from your primary care provider or a specialist, MyMountSinai puts it all in one place, with tools that make it easy to find what you’re looking for. With MyMountSinai, you can: • Find and schedule or manage appointments with new or existing providers • Access virtual care including virtual urgent care, virtual primary care, and message only care • Check in for appointments • Start a video visit • Check your symptoms and find care based on your symptoms • Find in person urgent care • View your medical records and lab and test results • Send a message to your provider • Request prescription refills • View next steps after a visit • Find your way around select hospitals • Receive e-mail and/or text messages alerts when you have new messages or results in your account • Pay a bill using Apple Pay • Upload your health and fitness data, including data from Apple Healthkit app (when enrolled in self-tracking programs) MyMountSinai is your gateway to Mount Sinai providers and services, as well as all of your medical records. You may already be familiar with MyChart; MyMountSinai builds on those tools and services with new features and capabilities. The app enables you to take care of your health care needs on the go and communicate easily with your medical team.
Screenshots
Verdict
The clearest difference is rating: BBT Access at 5.0 against MyMountSinai's 4.5. BBT Access also leads on iOS requirement (13.0 vs 18.0). MyMountSinai's advantage is ratings volume (6.5K vs 2) and chart position (#210 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BBT Access holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: MyMountSinai has 6.5K ratings behind it against 2, so its average is the more settled of the two.
BBT Access ships an update every 6 months, MyMountSinai every 3 months. The most recent releases landed on September 29, 2026 and October 25, 2026 respectively.
| Parameter | BBT Access | MyMountSinai |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | 4.5 (6.5K ratings) |
| Positive reviews | — | 66.3% of reviews |
| Number of ratings | 2 | 6.5K — better |
| Update frequency | Every 6 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #210 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Requires iOS | 13.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 13 MB | 186 MB |
| Age rating | 4+ | 17+ |
| Developer | Psychiatry Bio Behavioral Therapeutics PLLC | Mount Sinai Health System |
Customer experience
BBT Access
MyMountSinai
Bugs and requests
BBT Access
Not enough reviews yet to summarise bugs or requests.
MyMountSinai
Reported bugs
4 issues- Inability to add appointments to personal calendar
- Inconsistent app performance and frequent crashes
- Confusing layout and navigation
- Unreliable push notifications and alerts
Requested features
4 requests- Ability to schedule appointments directly in the app
- Option to export test results and medical information
- Improved communication and responsiveness from providers
- Consolidation of all medical information in one place
In-app purchases
BBT Access
No in-app purchases
MyMountSinai
No in-app purchases
Questions
Is BBT Access free?
Is MyMountSinai free?
Which has better reviews, BBT Access or MyMountSinai?
Do BBT Access or MyMountSinai have ads?
Which is updated more often, BBT Access or MyMountSinai?
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