BBT Access vs MyHSS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BBT Access
This app facilitates communication between patients and healthcare providers at Bio Behavioral Therapeutics. It allows users to send messages, request prescription refills, complete necessary forms, and process payments securely.
- Communicate with practitioner
- Request prescription refills
- Fill out forms
- Make payments
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BBT Access is an application that allows patients and providers at Bio Behavioral Therapeutics to easily interact with their practitioner. Through BBT Access you can: - Communicate with your practitioner - Request Refills - Fill out forms - Make Payments
MyHSS
Access your complete medical record, communicate with your care team, and manage appointments. This app provides instant updates and allows scheduling of in-person or virtual visits with specialists. It also offers health resources and the ability to track fitness data.
- View medical records and test results
- Message doctors
- Manage appointment calendar
- Receive care updates
- Schedule virtual appointments
- Access health resources
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Get the official app from HSS | Hospital for Special Surgery, ranked #1 in the world for orthopedics and #2 in the US for rheumatology. Here you'll find everything you need to access your patient information and manage your healthcare at HSS. • View your full medical record and test results in one place • Message doctors and manage your appointment calendar • Get instant notifications for time-sensitive updates about your care • Schedule in-person or virtual appointments with physicians, physical therapists, and other specialists • Learn about care at HSS, the conditions we treat, our locations, and more • Explore expert tips for healthy living, read patient stories, and register for online events • Upload health and fitness data, including data from the "Apple Health app", when enrolled in self-tracking programs.
Screenshots
Verdict
The clearest difference is rating: BBT Access at 5.0 against MyHSS's 4.5. BBT Access also leads on iOS requirement (13.0 vs 16.2). MyHSS's advantage is ratings volume (1.1K vs 2) and update cadence (every 6 weeks vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BBT Access holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: MyHSS has 1.1K ratings behind it against 2, so its average is the more settled of the two.
BBT Access ships an update every 6 months, MyHSS every 6 weeks. The most recent releases landed on September 29, 2026 and October 16, 2026 respectively.
| Parameter | BBT Access | MyHSS |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | 4.5 (1.1K ratings) |
| Positive reviews | — | 73.2% of reviews |
| Number of ratings | 2 | 1.1K — better |
| Update frequency | Every 6 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Requires iOS | 13.0 — better | 16.2 |
| Further details — not scored | ||
| Size | 13 MB | 187 MB |
| Age rating | 4+ | 17+ |
| Developer | Psychiatry Bio Behavioral Therapeutics PLLC | Hospital for Special Surgery |
Customer experience
BBT Access
MyHSS
Bugs and requests
BBT Access
Not enough reviews yet to summarise bugs or requests.
MyHSS
Reported bugs
5 issues- Inability to log out or navigate back from certain screens
- Inconsistent behavior when accessing test results
- Vaccination status update feature not functioning properly
- Appointment scheduling issues (unavailable slots shown as available)
- Billing and payment processing problems
Requested features
5 requests- Ability to compare test results over time
- Integration with wearable devices (e.g., Apple Watch)
- Option to share test results with external providers
- Streamlined login and password management
- Improved notification system for appointments and updates
In-app purchases
BBT Access
No in-app purchases
MyHSS
No in-app purchases







