Better information is needed
Better information is needed that if you all are going to say that you have a cut off time, then you need better. People that will answer the phones and be able to get information. I had an appointment. The trains were running late. I wasn’t able to call to let them know that I was running late but that I was still on my way. You only need better receptions that will answer the phones and get the messages to our Dr.
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Comprehensive Coverage
I enjoy and absolutely love my MSH App.. all the information and updates are readily available. I can text my providers at anytime and be sure to receive a timely response. My test results are available at my fingertips whenever I need to refresh my mind,
A great app!!
A great app!!
Best Medical Experience Ever
This office truly takes patient care to the next level. I never once felt rushed, and my results were discussed with me in great detail. Everyone was calm, attentive, and genuinely present throughout my exams, and there was basically no wait time at any point. From the front desk staff to the nurses, medical assistants, and doctors, everyone was incredibly professional, kind, and willing to help in any way they could. What stood out most was how genuinely happy the staff seemed to be there and how much they truly cared about helping their patients. Such a refreshing experience from start to finish!
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One Stop 5 Star Medical Care
If you want a place that has doctors of the highest quality all in the same medical building, and with full radiology and phlebotomy as well. This is the place.
Neurology Team/Nurses
Mount Sinai showed me such great care. My team of doctors that took care of me were the absolute best !!! T he nursing team and PCA’s, house keeping , food staff were so caring and loving, always friendly and attentive. It made my stay more relaxing, I knew I was getting the best care ever…… even the emergency room was awesome . The surgeon and technical team that performed my test explained things well and were very friendly and made sure I felt comfortable and knowledgeable about my procedures. The transport team such lovely individuals, they introduced themselves and made sure you were comfortable and got you to your destination around the hospital safely! Thank you Mount Sinai for a wonderful stay that felt like home. I was actually a little sad to leave….
Sincerely ,
Michele Scott
XOXO
Sincerely ,
Michele Scott
XOXO
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Easy
The Mount Sinai app is very easy to use, which is what I like most about it. You can have more than un person in the same account and very easy to verify your next appointment coming everything in one place test results etc mount Sinai professional so nice kind and professional person and very competent and patience! I recommend this app!
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Mount Sinai
Excellent service
Excellent service
Puedo programar, cancelar y cambiar mis citas. Eso es espectacular
Service
Funny I trays to make appointments and I have so many issues
The App has made managing my health so easy.
The MyMountSinai app has made managing my health so easy. It is wonderfully convenient for tracking medical records and prescription refills, as well as scheduling, changing, or canceling appointments. Communication is seamless—my physician sends me messages directly, and I can easily message them back. Having instant access to my vaccination dates, test results, and medication changes right on my phone is invaluable.
I am 74 years old, and all of my doctors are with Mount Sinai. Beth Israel at 10 Union Square NY.NY, has truly been my second home for the past 17 years. Whenever an issue arises, the staff always finds a supportive solution. The MyMountSinai app works perfectly for me—I no longer have to call the clinics because all my healthcare information is right at my fingertips!
I am 74 years old, and all of my doctors are with Mount Sinai. Beth Israel at 10 Union Square NY.NY, has truly been my second home for the past 17 years. Whenever an issue arises, the staff always finds a supportive solution. The MyMountSinai app works perfectly for me—I no longer have to call the clinics because all my healthcare information is right at my fingertips!
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Billing
I’m tired of constantly remind Mount Siani that my 1199 SEIU Insurance pays my bills regarding Medical Care
Bill/Payment is very confusing
Bill/Payment is very confusing and hard to understand .
All in one —AT ONCE’
I love MyChart! It’s the best thing since sliced bread. All my medical info available to me the moment it is processed! I rely heavily on it to plan my medical future!
Can’t join video visits
Second time in two months had a telehealth appointment and logged into MyMount Sinai. Never got through to the visit for two different Doctors appointments. Can’t call an office to tell them of the difficulties
Excellent User Interface
Everything works smoothly. Intuitive functions. And it does not crash or lock-up.
Does not work overseas. VPN needed
The app does not connect from outside US. For example I am traveling in Europe and want to pay my bill or see my test results. I cannot without a VPN app on my phone. I imagine the app owners did this for security. But I’d argue that downloading a sketchy VPN makes the app less secure than the vanilla app running on iOS. This happens only with MtSinai. My other MyChart providers do not have the same problem
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My Mount Sinai
Thank you so much
I. The whole team was very friendly🥰
I want to express my gratitude to the entire Mount Sinai team. Their kindness and professionalism stand out in every detail, and they explained the whole process to me very clearly. Excellent service and thank you very much!" Belquis Alvarez
Mountsinai
Excellent treatment and teamwork
Mt Sinea app
It is very helpful, fairly intuitive even for a not particularly good a tech guy. Thanx for making life easier Mt Sinea!
