Dr Kira Manusis is 10 Star!!!
I recently underwent cataract surgery with Dr. Kira Manusis, and team at NY Eye and Ear. While I was very apprehensive, Dr. Manusis, met with me and was very detailed in her examination with testing. Her team has very intricate machines that are able to accurately pinpoint issues and problems. The whole experience was amazingly easy and I felt very comfortable. I highly recommend Dr. Manusis, and her team!!! I would give them 20 stars if I could.
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One star
One star for how terrible the facilities are and all the data they collect in the app that isn’t relevant to your care.
Service
Excellent
Professionalism. Expertise. Kindness.
My experience with Mount Sinai was exceptional from start to finish. The professionalism of every staff member was evident in every interaction. The expertise of the physicians and care team inspired confidence and reassurance, and their attention to detail was outstanding.
What stood out most, however, was the kindness shown throughout the process. Everyone took the time to listen, answer questions, and provide care with genuine compassion and respect. It is rare to find an organization that combines such high levels of professionalism, medical expertise, and human kindness so seamlessly.
Thank you to the entire Mount Sinai team for delivering outstanding care and making a meaningful difference in the patient experience.
What stood out most, however, was the kindness shown throughout the process. Everyone took the time to listen, answer questions, and provide care with genuine compassion and respect. It is rare to find an organization that combines such high levels of professionalism, medical expertise, and human kindness so seamlessly.
Thank you to the entire Mount Sinai team for delivering outstanding care and making a meaningful difference in the patient experience.
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Useless checkin process - just a waste of time
The app is generally ok and trending in the right direction. However, even according to their own front desk staff, the checkin on the app is very useless. You still have to do a checkin at their front desk, they ask you the same questions, they dispute if a co pay was already made - the app very clearly says so and so does my card statement - and they waste your time again.
Showing them the QR code that signals completion of the checkin just leads to “no, that only shows you are not complete.
Whoever designed that process should be fired immediately. Of course, that includes and should start with the responsible Director/Officer/EVP or whatever fancy title the most senior person in that chain has. Designing such a useless process and wasting significant amounts of corporate money and patients time is criminally bad.
This is 2026 and very mediocre AI can do this better.
Very disappointing!
Showing them the QR code that signals completion of the checkin just leads to “no, that only shows you are not complete.
Whoever designed that process should be fired immediately. Of course, that includes and should start with the responsible Director/Officer/EVP or whatever fancy title the most senior person in that chain has. Designing such a useless process and wasting significant amounts of corporate money and patients time is criminally bad.
This is 2026 and very mediocre AI can do this better.
Very disappointing!
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Dr. Emmer
I highly recommend this doctor. He is very dedicated, concerned about my health, my medications and overall just a great human being!
Best services
Best services in New York and Florida they doctors save my live more than 1
Seamless Process
The entire team @ Mt. Sinai Hospital has been efficient, thoughtful, and invaluable throughout my journey. Thank you for the excellent care.
Neuro team
My husband is currently going through the process for DBS Surgery for Parkinson’s. His neurologist referred us to Mt Sinai and told us it’s the only place she’d go. After working with the team I see why. Everyone has been wonderful.
It’s OK but with some concerns
App is fine but the billing is confusing. Also, messaging is unpredictable as recipients may not be checking messages often.
Professionalism
The best care for all of World Trade Center health program members and nine World Trade Center pages also clinic top-of-the-line first in the country or in the world
Good app
Love it
El mejor hospital
Excelente atención y doctores
Amazing app
User friendly and allows me to do multiple tasks (e.g. completing forms, re-scheduling, etc.)
Refreshing
It was so refreshing to visit a medical facility where everyone was pleasant and genuinely interested in helping. Dr. Fuster and his staff were extremely thorough and efficient and made me feel reassured that everything necessary was being done to deal with my issue. I am very Thankful -
Medical Facility
Amazing quality of care
Hospital
Great so far
Pulmonologist
Mount Sanai Made an appointment with dr Badhani for a breathing problem and I get to the appointment and the desk tells me he is NOT a pulmonologist and is listed as one.
Mt sanai really has no clue about there doctors
Mt sanai really has no clue about there doctors
My experience
I love going to mount Sinai. Dr Madeline is the most patient and respectful doctor I have since I was child. Also to the ladies that draw my blood they was very helpful and gentle especially when I told them I am a hard stick.
Time saver
Very easy and quick to find appointments results of labtests, providers. Seems to always work.
