MyMountSinai User Reviews

MyMountSinai
MyMountSinai
Mount Sinai Health System Inc.

Customer Experience

Positive experience66.0% of reviews
Neutral8.8% of reviews
Negative experience25.2% of reviews

~ Based on 250 written reviews from the US App Store.

What users say

Is MyMountSinai Safe?

MyMountSinai appears safe based on user ratings. AppsHunter Safety Score for MyMountSinai is 90/100.

This assessment is based on 5,879 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.7% of ratings point to a safe experience
3.6% of ratings suggest some concerns
9.7% of ratings point to a risky experience

~ Based on 4,954 App Store ratings for MyMountSinai.

Is MyMountSinai Legit?

MyMountSinai appears to be a legitimate app. AppsHunter Legitimacy Score for MyMountSinai is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I. The whole team was very friendlyπŸ₯°

I want to express my gratitude to the entire Mount Sinai team. Their kindness and professionalism stand out in every detail, and they explained the whole process to me very clearly. Excellent service and thank you very much!" Belquis Alvarez

Mountsinai

Excellent treatment and teamwork

Mt Sinea app

It is very helpful, fairly intuitive even for a not particularly good a tech guy. Thanx for making life easier Mt Sinea!

Team that cares

The doctors at Mount Sinai do a professional and efficient job and have helped me by providing procedures I needed done.

I am satisfied

I love mountain sinai best service thanks to all

Not a good option for those who are AuDHD.

While app accessibility simplifies scheduling, it can be very challenging for those with intellectual disabilities. There can be a lot of moving parts, including myriad referrals, messages, texts, and phone calls which can be crushing. The default should not be β€œfree access” for all referrals to contact patient, it should be the reverse. It is very deleterious and irresponsible of Mt. Sinai to proceed without taking us with needs in consideration.
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Enjoy using app

The app is an easy tool to view my results.

No Go

I’m entered, prescriptions, too. But then nothing else works. I can’t send a message or request a refill.

Review

Greatest care I can ever ask for staff is respectful love mount Sinai great establishment

Peter Schepper

I owe my health and wellbeing able to Mount Sinai! Not just my physical health (which includes dental and psychological), But also my sobriety. They’ve helped me tackle my struggle with drugs and alcohol! I don’t know what I would do without Dr. Weiner, Dr. Fishberg, and the rest of the exemplary staff.
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Mount Sinai Provides Excellent Care

The two most important factors I use in my choice seeking physicians for healing include excellent listening skills, and compassion for patients. Thank you to everyone who has helped me.

In patient hospital message sucks

In the hospital and was told I could message the hospital and team. But there was no reply option. I told the staff they said yeah that happens.
Also to get test results have to press test result close it then press it again for it to load.
Besides that everything else is o

In general

They doctors nurses and front desk staff they all doing things in professional way. The appointment is on time I really love all from Mount Sinai

Pages are not opening

Many times now pages are not opening. This is a new problem only in lat month. Other than that all good.

πŸ‘

Very good

* Patient Review: Violations of Trust, Consent, and Care Do not go yeti this hospital or to CubaHil

I had a family member contact Mount Sinai Health System to obtain my medical records after I returned home. The records were delivered free of charge by an employee who happens to live in my town, which has raised serious concerns for me regarding privacy and proper handling of my protected medical information.

I originally requested my records because I believe there may have been fraud, misconduct, and possible violations involving a physician at Mount Sinai Health System.

This doctor reviewed my case and told me I urgently needed a procedure. The procedure was then canceled twice because he went on vacation. Three months later, I finally underwent surgery. However, what was done during surgery does not appear to match what I was told beforehand or what I consented to.

I gave consent only for an emergency double dye test to determine whether I had a fistula or hole involving my kidney, ureter, or bladder. That was the procedure I understood and agreed to.

Instead, I believe something entirely different occurred. I feel I was used as a teaching case without my knowledge or consent. My partner saw the doctor in the hallway during my procedure and asked the nurse, β€œIsn’t he the doctor doing the surgery?” The nurse responded that someone else was finishing up.

After surgery, the doctor never called me. There was no proper post-operative follow-up, no explanation, and no antibiotics prescribed. I was left with unanswered questions, confusion, and significant emotional distress.

I feel violated. I believe my rights as a patient may have been ignored, including my right to informed consent, privacy, and proper medical care.

I am now questioning whether Mount Sinai Health System should be formally notified of these concerns, and whether this matter should also be reported to the Office of the New York State Attorney General and/or the appropriate inspector or oversight agency for investigation.
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Review

Best Hospital in The City For Care & Treatment Especially For Those With Pain/spine problems very great hospital no long wait times in ER Either

Dr Kira Manusis is 10 Star!!!

I recently underwent cataract surgery with Dr. Kira Manusis, and team at NY Eye and Ear. While I was very apprehensive, Dr. Manusis, met with me and was very detailed in her examination with testing. Her team has very intricate machines that are able to accurately pinpoint issues and problems. The whole experience was amazingly easy and I felt very comfortable. I highly recommend Dr. Manusis, and her team!!! I would give them 20 stars if I could.
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One star

One star for how terrible the facilities are and all the data they collect in the app that isn’t relevant to your care.

Service

Excellent