HelpDesk Viewer vs Software25
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelpDesk Viewer
Remotely connect to customer devices to provide technical support. Chat with clients, manage queries, and transfer files directly from your mobile device for efficient issue resolution.
- Remote device connection
- In-session chat
- Query management
- File transfer
- Access logs
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Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC. Features Connect to customers device from your iOS device. Chat with customers via text during the session for better understanding of the issues. Manage customer queries, access logs, etc., all in one place for efficient client requirement management. Transfer files from your mobile device to remote computers and vice versa.
Software25
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What makes Software25 special? Each program was designed by a business owner who faces the same problems you do. All our programs integrate automatically. Most business software is expensive and you only end up using a small part of it. With us you can select each program separately or combine them depending on your business needs. Desktop and mobile compatible - our programs are with you wherever you are.
Screenshots
Verdict
The clearest difference is in-app purchases: Software25 at none against HelpDesk Viewer's 2. Software25 also leads on update cadence (every 11 days vs every 5 weeks) and iOS requirement (13.0 vs 15). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. HelpDesk Viewer sells 2 one-off in-app purchases. Software25 asks for nothing beyond the download.
HelpDesk Viewer ships an update every 5 weeks, Software25 every 11 days. The most recent releases landed on October 10, 2026 and September 26, 2026 respectively.
| Parameter | HelpDesk Viewer | Software25 |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (5 ratings) — better | — |
| Positive reviews | 71.4% of reviews | — |
| Number of ratings | 5 — better | — |
| Update frequency | Every 5 weeks | Every 11 days — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15 | 13.0 — better |
| Further details — not scored | ||
| Size | 44 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | IDrive Incorporated | Darren Mullan |
In-app purchases
HelpDesk Viewer
- 1 Technician plan at $9.99$9.99
- 1 Technician plan at $99.99$99.99
Software25
No in-app purchases
Questions
Is HelpDesk Viewer free?
Is Software25 free?
Do HelpDesk Viewer or Software25 have ads?
Which is updated more often, HelpDesk Viewer or Software25?
Other comparisons
