Comparison

HelpDesk Host vs Duplica

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HelpDesk Host

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

Highlights
  • On-demand remote support
  • Scheduled support sessions
  • Secure issue resolution
  • In-session text chat
  • One-time app installation
Features
Read full description

Receive on-demand remote support instantly or schedule a session with HelpDesk by RemotePC. Using a one-time app installation, your issues are resolved in a secure way. Features Easy remote support on-demand from your trusted technician. Chat with technicians via text during the session for better understanding of the issues.

About

Duplica

Mirror your iPhone or iPad screen remotely in real-time without cables or viewer apps. Stream to any device with a web browser, perfect for IT support, demos, and collaboration.

Highlights
  • Remote screen mirroring
  • No viewer app required
  • Cross-platform compatibility
  • Low latency streaming
  • One-click sharing
  • Quick setup
Features
Read full description

Duplica – Share Your iPhone or iPad Screen Remotely Whether you’re across the office or across the world, Duplica lets you mirror your iPhone or iPad screen in real time, with no cables, no viewer apps, and no limits. All you need is an internet connection. Remote Mirroring. No Downloads. Full Compatibility. Duplica streams your iOS screen to any device using just a web browser—no installation required. Supports: • Mac, Windows, Linux • iPhone, iPad, Android • Smart TVs and Chromecast (same network) Perfect For: • IT support and remote assistance • Product demos and live presentations • Remote collaboration and meetings • Online teaching, tutoring, and training Why Choose Duplica: • Simple and secure one-click sharing • Works via a browser—no app required on the viewer’s side • High-quality streaming with low latency • Quick setup, ready in seconds Limitations: • Some third-party apps may block screen mirroring, resulting in a black screen. This limitation cannot be bypassed. • Chromecast streaming works only within the same Wi-Fi network. • Currently supports one receiving device at a time.

Screenshots

HelpDesk Host4 screens
Duplica4 screens

Verdict

The call

The clearest difference is rating: Duplica at 3.9 against HelpDesk Host's 1.3. Duplica also leads on update cadence (fortnightly vs every 2 months). HelpDesk Host's advantage is in-app purchases (none vs 4) and ratings volume (920 vs 145). On price, review sentiment, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Duplica sells 4 in-app purchases, starting at $17.99 per 7 days. HelpDesk Host asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Duplica holds the better App Store score, 3.9 against 1.3. That said, the two scores are not equally well evidenced: HelpDesk Host has 920 ratings behind it against 145, so its average is the more settled of the two. Written reviews complicate that: 8% of HelpDesk Host's written reviews are positive against 6% of Duplica's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

HelpDesk Host ships an update every 2 months, Duplica fortnightly. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard6 real differences · 4 level
HelpDesk Host versus Duplica: the parameters behind the verdict, then further details
ParameterHelpDesk HostDuplica
PriceFreeFree
Rating1.3 (920 ratings)3.9 (145 ratings) — better
Positive reviews7.8% of reviews — better6.3% of reviews
Number of ratings920 — better145
Update frequencyEvery 2 monthsFortnightly — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.6 — better17.0
Further details — not scored
Size14 MB39 MB
Age rating4+4+
DeveloperIDrive IncorporatedGianpiero Radano

Customer experience

HelpDesk Host

All ratings900 ratings
Positive6.9%
Neutral0.8%
Negative92.3%
Written reviews412 reviews
Positive7.8%
Neutral0.5%
Negative91.7%

Duplica

All ratings144 ratings
Positive72.2%
Neutral4.2%
Negative23.6%
Written reviews16 reviews
Positive6.3%
Neutral6.3%
Negative87.5%

Bugs and requests

HelpDesk Host

Reported bugs

2 issues
  • Join session button not functioning properly
  • Compatibility issues with older devices

Requested features

2 requests
  • Improve security measures to prevent abuse
  • Clearer guidelines on legitimate use cases

Duplica

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

HelpDesk Host

No in-app purchases

4 purchases

Duplica

Subscriptions4
  • Duplica Plus3 Days trial$17.997 Days
  • Duplica Plus$24.991 Month
  • Duplica Plus1 Month trial$33.991 Year
Show 1 more
  • Duplica Plus$39.991 Year

Questions

Is HelpDesk Host free?
HelpDesk Host is free to download, with no in-app purchases.
Is Duplica free?
Duplica is free to download, with in-app purchases available.
Which has better reviews, HelpDesk Host or Duplica?
Duplica is rated higher. HelpDesk Host averages 1.3 out of 5 from 920 ratings, while Duplica averages 3.9 from 145 ratings.
Do HelpDesk Host or Duplica have ads?
Neither HelpDesk Host nor Duplica shows ads.
Which is updated more often, HelpDesk Host or Duplica?
HelpDesk Host ships an update every 2 months, and Duplica fortnightly. Most recently, HelpDesk Host was updated on October 29, 2026 and Duplica on October 24, 2026.

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