HelpDesk Host vs Duplica
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelpDesk Host
Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.
- On-demand remote support
- Scheduled support sessions
- Secure issue resolution
- In-session text chat
- One-time app installation
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Receive on-demand remote support instantly or schedule a session with HelpDesk by RemotePC. Using a one-time app installation, your issues are resolved in a secure way. Features Easy remote support on-demand from your trusted technician. Chat with technicians via text during the session for better understanding of the issues.
Duplica
Mirror your iPhone or iPad screen remotely in real-time without cables or viewer apps. Stream to any device with a web browser, perfect for IT support, demos, and collaboration.
- Remote screen mirroring
- No viewer app required
- Cross-platform compatibility
- Low latency streaming
- One-click sharing
- Quick setup
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Duplica – Share Your iPhone or iPad Screen Remotely Whether you’re across the office or across the world, Duplica lets you mirror your iPhone or iPad screen in real time, with no cables, no viewer apps, and no limits. All you need is an internet connection. Remote Mirroring. No Downloads. Full Compatibility. Duplica streams your iOS screen to any device using just a web browser—no installation required. Supports: • Mac, Windows, Linux • iPhone, iPad, Android • Smart TVs and Chromecast (same network) Perfect For: • IT support and remote assistance • Product demos and live presentations • Remote collaboration and meetings • Online teaching, tutoring, and training Why Choose Duplica: • Simple and secure one-click sharing • Works via a browser—no app required on the viewer’s side • High-quality streaming with low latency • Quick setup, ready in seconds Limitations: • Some third-party apps may block screen mirroring, resulting in a black screen. This limitation cannot be bypassed. • Chromecast streaming works only within the same Wi-Fi network. • Currently supports one receiving device at a time.
Screenshots
Verdict
The clearest difference is rating: Duplica at 3.9 against HelpDesk Host's 1.3. Duplica also leads on update cadence (fortnightly vs every 2 months). HelpDesk Host's advantage is in-app purchases (none vs 4) and ratings volume (920 vs 145). On price, review sentiment, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Duplica sells 4 in-app purchases, starting at $17.99 per 7 days. HelpDesk Host asks for nothing beyond the download.
Duplica holds the better App Store score, 3.9 against 1.3. That said, the two scores are not equally well evidenced: HelpDesk Host has 920 ratings behind it against 145, so its average is the more settled of the two. Written reviews complicate that: 8% of HelpDesk Host's written reviews are positive against 6% of Duplica's, so the app with the better star average is not the one people write more warmly about.
HelpDesk Host ships an update every 2 months, Duplica fortnightly. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | HelpDesk Host | Duplica |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (920 ratings) | 3.9 (145 ratings) — better |
| Positive reviews | 7.8% of reviews — better | 6.3% of reviews |
| Number of ratings | 920 — better | 145 |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 14 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | IDrive Incorporated | Gianpiero Radano |
Customer experience
HelpDesk Host
Duplica
Bugs and requests
HelpDesk Host
Reported bugs
2 issues- Join session button not functioning properly
- Compatibility issues with older devices
Requested features
2 requests- Improve security measures to prevent abuse
- Clearer guidelines on legitimate use cases
Duplica
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HelpDesk Host
No in-app purchases
Duplica
- Duplica Plus3 Days trial$17.997 Days
- Duplica Plus$24.991 Month
- Duplica Plus1 Month trial$33.991 Year
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- Duplica Plus$39.991 Year
Questions
Is HelpDesk Host free?
Is Duplica free?
Which has better reviews, HelpDesk Host or Duplica?
Do HelpDesk Host or Duplica have ads?
Which is updated more often, HelpDesk Host or Duplica?
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