HelpDesk Host vs Gentry Controls
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelpDesk Host
Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.
- On-demand remote support
- Scheduled support sessions
- Secure issue resolution
- In-session text chat
- One-time app installation
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Receive on-demand remote support instantly or schedule a session with HelpDesk by RemotePC. Using a one-time app installation, your issues are resolved in a secure way. Features Easy remote support on-demand from your trusted technician. Chat with technicians via text during the session for better understanding of the issues.
Gentry Controls
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Easy, secure, real-time, and historical access to your Gentry Controls products and systems from anywhere on any device. Keep an eye on how things are running even when you're not there. * Requires active remote access service from Gentry Controls.
Screenshots
Verdict
The clearest difference is update cadence: Gentry Controls at weekly against HelpDesk Host's every 2 months. HelpDesk Host's advantage is iOS requirement (15.6 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HelpDesk Host ships an update every 2 months, Gentry Controls weekly. Both last shipped on September 23, 2026.
| Parameter | HelpDesk Host | Gentry Controls |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (900 ratings) — better | — |
| Positive reviews | 7.6% of reviews | — |
| Number of ratings | 900 — better | — |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 14 MB | 63 MB |
| Age rating | 4+ | 4+ |
| Developer | IDrive Incorporated | Gentry Controls & Consulting LLC |
Bugs and requests
HelpDesk Host
Reported bugs
2 issues- Join session button not functioning properly
- Compatibility issues with older devices
Requested features
2 requests- Improve security measures to prevent abuse
- Clearer guidelines on legitimate use cases
Gentry Controls
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HelpDesk Host
No in-app purchases
Gentry Controls
No in-app purchases
Questions
Is HelpDesk Host free?
Is Gentry Controls free?
Do HelpDesk Host or Gentry Controls have ads?
Which is updated more often, HelpDesk Host or Gentry Controls?
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