60Hertz vs Ruby 2.0 Virtual Receptionists

60Hertz is a mobile-first operations and maintenance software platform designed specifically to work in remote and rugged environments. Armed with smart syncing algorithms, we create a seamless connection between the number-crunchers and the wrench-turners in your organization to get work done. Flexible forms and workflows ensure that the platform meets the specific and complex needs of your company while multi-language support and visual cues ensures that everyone on your team can participate fully. Mobile app: The mobile app is easy to use for field techs on the job: - Larger buttons and form fields to make navigation easier - Light and dark mode to ensure the screen and the job are visible whether out in the field or inside a power house - In-form diagrams, schematics, and guidance just one tap away for quick reference - Offline and real-time data validation to catch any “fat finger” moments - System for attaching photos and notes to send to co-workers Whether technicians are doing routine maintenance, troubleshooting a piece of equipment, or fixing an asset, the 60Hertz platform ensures they are equipped for the job. The 60Hertz mobile app pairs with our web portal and designer where administrators, supervisors, and department heads can set-up forms and workflows. Data and information that are collected in the field are organized for easy viewing and analysis.

Ruby serves small businesses by delivering exceptional customer experiences over the phone and online via website chat. We’re a team of service-oriented professionals blended with an innovative tech company. Our highly trained receptionists use proprietary software to personalize a caller or website visitor’s experience, answer FAQs, transfer callers and take messages, and collect information that makes it easy for the businesses we represent to follow up.