FreeScout vs Proton Authenticator & 2FA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FreeScout
This official client provides access to your FreeScout helpdesk on iOS devices. It enables push notifications for important updates when configured with the "Mobile Notifications" module. Contact your administrator for any helpdesk-related issues.
- Official FreeScout client
- Push notifications
- iOS compatibility
- Helpdesk access
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Official FreeScout helpdesk client for iOS. To enable push notifications, install "Mobile Notifications" module in your FreeScout help desk. When this app shows "FreeScout Would LIke to Send You Notifications" dialog, make sure to click "Allow", otherwise you won't receive push notifications. If you experience any problems when using the help desk inside of the app, please contact your help desk administrator, as this app is not responsible for any issues related to your FreeScout installation.
Proton Authenticator & 2FA
Securely manage your two-factor authentication codes with an open-source, end-to-end encrypted authenticator app. It offers seamless cross-device syncing, effortless import from other apps, and robust backup options, all protected by strict Swiss privacy laws. Take control of your digital security with a trusted and private solution.
- End-to-end encrypted iCloud sync
- Effortless import from other authenticators
- Secure backup and export
- Swiss privacy by design
- Open source and transparent
- Offline support
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Get the authenticator trusted by millions — from Proton Mail, the world's largest encrypted email provider. Proton Authenticator is open source, end-to-end encrypted, and protected by strict Swiss privacy laws. Protect all your new accounts and strengthen security on your existing ones. Proton Authenticator keeps your 2FA codes secure, accessible, and completely private — with full control over where your data is stored. KEY FEATURES Local-First Storage:Your 2FA codes are stored entirely on your device, giving you complete control over your data. Effortless Import: Migrate from Google Authenticator, Authy, or any other app in seconds. Secure Backup & Export: Retain full control of your data with easy backup and restore options. Swiss Privacy by Design: Built under Switzerland's strongest data protection regulations. Open Source & Transparent: Auditable code. No tracking. No ads. Take control of your digital security with encryption you can trust. Free to use: No Proton account required, ad-free. Offline support: On mobile and desktop apps No other 2FA app provides this combination of security and privacy. Trusted by millions. Built by Proton. Take control of your digital security today. Terms of service: https://proton.me/legal/terms Learn more: https://proton.me
Screenshots
Verdict
The clearest difference is rating: Proton Authenticator & 2FA at 4.6 against FreeScout's 2.3. Proton Authenticator & 2FA also leads on review sentiment (58% vs 21%) and update cadence (weekly vs every 15 months). FreeScout's advantage is iOS requirement (11.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Proton Authenticator & 2FA holds the better App Store score, 4.6 against 2.3. That said, the two scores are not equally well evidenced: Proton Authenticator & 2FA has 686 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 21% of FreeScout's written reviews are positive against 58% of Proton Authenticator & 2FA's.
FreeScout ships an update every 15 months, Proton Authenticator & 2FA weekly. The most recent releases landed on November 3, 2026 and November 5, 2026 respectively.
| Parameter | FreeScout | Proton Authenticator & 2FA |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (3 ratings) | 4.6 (686 ratings) — better |
| Positive reviews | 21.4% of reviews | 57.6% of reviews — better |
| Number of ratings | 3 | 686 — better |
| Update frequency | Every 15 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Requires iOS | 11.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 3 MB | 120 MB |
| Age rating | 4+ | 4+ |
| Developer | Jason Rhee | Proton AG |
Customer experience
FreeScout
Proton Authenticator & 2FA
Bugs and requests
FreeScout
Not enough reviews yet to summarise bugs or requests.
Proton Authenticator & 2FA
Reported bugs
4 issues- Sync/login loop on iPad
- 2FA input broken on non-iPhone devices
- Screen strobing on iPad
- Duplicate entries after import
Requested features
5 requests- PIN unlock for desktop
- Alphabetical sorting option
- Export function (not just Proton-specific backup)
- Native macOS app
- Option to hide item icons
In-app purchases
FreeScout
No in-app purchases
Proton Authenticator & 2FA
No in-app purchases
Questions
Is FreeScout free?
Is Proton Authenticator & 2FA free?
Which has better reviews, FreeScout or Proton Authenticator & 2FA?
Do FreeScout or Proton Authenticator & 2FA have ads?
Which is updated more often, FreeScout or Proton Authenticator & 2FA?
Other comparisons
