SAV311 vs PGH311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SAV311
Report city maintenance issues like potholes or broken streetlights directly to the City of Savannah. Submit concerns with photos and track their resolution. Access frequently asked questions for quick answers.
- Report city maintenance issues
- Submit photos of problems
- Track issue resolution progress
- Access frequently asked questions
- Location-based reporting
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SAV311 is the official app for the City of Savannah, Georgia. Is there a pothole on your street in need of repair? Streetlight completely out or flickering? A house down the street with overgrown grass and weeds? Let us know! It's never been easier to tell us about any city-managed maintenance issues through the SAV311 mobile app. SAV 311 provides a free an simple way to use your smartphone, tablet, or computer to report a variety of community problems and monitor progress as our staff works on a solution. Simply type in your concerns or send us a pic of the issue and location. Our staff strives to deliver outstanding customer service; however, we need your eyes and ears to help us in making Savannah one of the greatest cities in the nation. SAV 311 is also a great place to find frequently asked questions. Download SAV311 today!
PGH311
Report non-emergency issues and track their progress within the city. Connect with city services for a cleaner and safer community. Submit requests for services like pothole repair or missed trash pickup.
- Submit non-emergency service requests
- Track request updates
- View active service requests
- Connect with city departments
- Report potholes, trash, and debris
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The City of Pittsburgh 311 Customer Service Center is proud to connect residents to vital non-emergency services to improve the lives of residents and visitors. The 311 team processes over 100,000 service requests per year to help keep all 90 neighborhoods safe and clean. Examples of commonly requested services include pothole repair, missed trash or recycling pick-up, weeds and debris, and many more. Use the app to submit your request, and it will be automatically routed to the department responsible for response. The app also provides an easy way to track updates to service requests and see other active service requests throughout the city.
Screenshots
Verdict
The clearest difference is rating: SAV311 at 3.8 against PGH311's 1.8. SAV311 also leads on iOS requirement (12.0 vs 15.1). PGH311's advantage is ads (none vs shown) and review sentiment (31% vs 0%). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SAV311 holds the better App Store score, 3.8 against 1.8. Both are backed by a comparable volume of ratings — 4 and 17 respectively. Written reviews complicate that: 0% of SAV311's written reviews are positive against 31% of PGH311's, so the app with the better star average is not the one people write more warmly about.
SAV311 ships an update every 8 months, PGH311 every 5 months. The most recent releases landed on October 10, 2026 and October 24, 2026 respectively.
| Parameter | SAV311 | PGH311 |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (4 ratings) — better | 1.8 (17 ratings) |
| Positive reviews | 0.0% of reviews | 30.8% of reviews — better |
| Number of ratings | 4 | 17 — better |
| Update frequency | Every 8 months | Every 5 months — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 12.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 28 MB | 53 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Savannah | City of Pittsburgh |
Customer experience
SAV311
PGH311
In-app purchases
SAV311
No in-app purchases
PGH311
No in-app purchases
