Openserve Connect vs MyPanic
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Openserve Connect
This app provides a direct link to Openserve, South Africa's largest telecommunications infrastructure provider. It allows users to check broadband coverage, find ISPs and their deals, test network performance, and manage their fibre services. Users can also track orders, request upgrades, and troubleshoot connectivity issues.
- Check broadband coverage
- Find ISP details and deals
- Monitor network status and outages
- Test Wi-Fi speed and network line
- Manage fibre service orders
- Request line speed upgrades
- Troubleshoot connectivity issues
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Openserve is South Africa’s largest telecommunications infrastructure provider. As the leader in broadband connectivity, we are committed to keeping you connected. Access to information puts you in control of your connectivity needs. The Openserve Connect App is your gateway to information, updates, and self-service functionalities that put you in control. Our App lets you: - Check broadband coverage - Find ISPs details - Explore ISP deals - Find ISPs details - Explore Openserve broadband network services - Check network status for network outages - Test the network line - Wi-Fi Speed test - Information and troubleshooting guidelines - Learn about our broadband network - Place an order for fibre service with Openserve - Link services to your profile using ONT serial number or using your device camera to capture the serial number barcode - Request a line speed upgrade from your ISP - Track faults and orders that are associated with any of your linked service numbers - Search for an order and add it to your profile so you can easily track progress for new services - View and show interest in the best Fibre deals Not yet on the Openserve network? No problem. Download the app, check the coverage map to see broadband options available in your area, and get your home or business connected!
MyPanic
This app provides immediate emergency assistance by connecting users in distress to the nearest qualified responders. It prioritizes personal safety with on-demand security services, leveraging mobile technology to reduce response times in critical situations.
- Emergency notification
- Nearest responder routing
- On-demand security
- Responder rating system
- Mobile technology integration
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Emergency response at a tap of a button! The MyPanic app allows you to panic when you are in an emergency and will notify the closest responder to attend to your situation. Personal safety is a priority for all. We all value our loved ones and unfortunately we live in a world where at some point we might face life threatening situations. To ensure they are protected should this occur, we offer a quality, on-demand and on-the-go security service using advancements in mobile technology. We designed a solution that links you to qualified responders, to assist in your moment of need without unnecessary delays, to save critical time in life threatening situations. When you are in trouble, we know that there is no time to first receive a call from a call center that will still need to call the nearest qualified responder from a limited pool linked to that call center. Rather, we immediately notify and route the nearest responder from any of our partner companies to you. All responders are benchmarked on their response times and rated by you, the alerter, to help us guarantee that we’ll always be ready to answer your call and assist you when you need it most. Note: While using the app, the GPS will run even if the app is minimized. Continued use of GPS running in the background can dramatically decrease battery life. Close the app to prevent this.
Screenshots
Verdict
The clearest difference is rating: MyPanic at 5.0 against Openserve Connect's 3.8. MyPanic also leads on iOS requirement (13.0 vs 18.0). Openserve Connect's advantage is update cadence (monthly vs every 7 months) and ratings volume (62 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyPanic holds the better App Store score, 5.0 against 3.8. That said, the two scores are not equally well evidenced: Openserve Connect has 62 ratings behind it against 1, so its average is the more settled of the two.
Openserve Connect ships an update monthly, MyPanic every 7 months. The most recent releases landed on September 2, 2026 and September 20, 2026 respectively.
| Parameter | Openserve Connect | MyPanic |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (62 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 13.6% of reviews | — |
| Number of ratings | 62 — better | 1 |
| Update frequency | Monthly — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 148 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | Openserve (Pty) Ltd | Limitless Virtual Pty Ltd |
Customer experience
Openserve Connect
MyPanic
Bugs and requests
Openserve Connect
Reported bugs
12 issues- App doesn't open or loads indefinitely
- App crashes when running line tests
- App crashes during registration/address entry
- App shows 'all good in the hood' when network is down
- App doesn't allow fault logging
Show 7 moreShow fewer
- App doesn't validate service numbers
- App doesn't show all screens on iPad
- App crashes after entering order number
- App freezes on login screen
- App shows blank pages for appointments/order tracking
- App jams the UI with open faults
- App doesn't update installation progress correctly
Requested features
22 requests- Ability to log faults directly
- Improved customer support accessibility
- Clearer installation and tracking information
- Better communication regarding service outages
- Fix app crashes during line tests
Show 17 moreShow fewer
- Ensure app accurately reflects network status
- Provide a way to contact human support
- Allow users to track orders more effectively
- Fix issues with prepaid bundle recharges
- Ensure sales agents are accurate with deals
- Resolve issues with lost prepaid voucher money
- Improve call centre organization and helpfulness
- Address slow internet speeds and disconnections
- Provide timely feedback on reported issues
- Fix app bugs after order number entry
- Streamline the registration process
- Ensure app accurately reflects installation progress
- Fix app crashes when running line tests
- Unjam UI when faults are logged
- Make app functional on iPads
- Provide a clear way to log faults
- Ensure app works with data when no internet
MyPanic
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Openserve Connect
No in-app purchases
MyPanic
No in-app purchases







