Openserve Connect vs The Safety App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Openserve Connect
This app provides a direct link to Openserve, South Africa's largest telecommunications infrastructure provider. It allows users to check broadband coverage, find ISPs and their deals, test network performance, and manage their fibre services. Users can also track orders, request upgrades, and troubleshoot connectivity issues.
- Check broadband coverage
- Find ISP details and deals
- Monitor network status and outages
- Test Wi-Fi speed and network line
- Manage fibre service orders
- Request line speed upgrades
- Troubleshoot connectivity issues
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Openserve is South Africa’s largest telecommunications infrastructure provider. As the leader in broadband connectivity, we are committed to keeping you connected. Access to information puts you in control of your connectivity needs. The Openserve Connect App is your gateway to information, updates, and self-service functionalities that put you in control. Our App lets you: - Check broadband coverage - Find ISPs details - Explore ISP deals - Find ISPs details - Explore Openserve broadband network services - Check network status for network outages - Test the network line - Wi-Fi Speed test - Information and troubleshooting guidelines - Learn about our broadband network - Place an order for fibre service with Openserve - Link services to your profile using ONT serial number or using your device camera to capture the serial number barcode - Request a line speed upgrade from your ISP - Track faults and orders that are associated with any of your linked service numbers - Search for an order and add it to your profile so you can easily track progress for new services - View and show interest in the best Fibre deals Not yet on the Openserve network? No problem. Download the app, check the coverage map to see broadband options available in your area, and get your home or business connected!
The Safety App
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SEON is a system for fast, reliable emergency response - day or night. No matter the situation, trigger an alarm via this app and your security service provider will dispatch the closest responder to your exact location in an instant. You can also connect your current home alarm system to this app. Requesting help is easy, here is how it works: - Just open the app, sign up with your telephone number, and take a selfie to better get recognized by our responders - In case of an emergency, the app uses your location so the responder knows where to find you - The control room receives your alert and dispatches the fastest responder - The responder will use your selfie to identify you We are here for you. There are no hidden costs and we will never charge you for an incident no matter how big or small - it is all covered by your security service provider. Please note that you can only use this service if your local provider has activated it for you.
Screenshots
Verdict
The clearest difference is iOS requirement: The Safety App at 15.1 against Openserve Connect's 18.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Openserve Connect ships an update monthly, The Safety App every 6 weeks. The most recent releases landed on October 24, 2026 and October 10, 2026 respectively.
| Parameter | Openserve Connect | The Safety App |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (63 ratings) — better | — |
| Positive reviews | 13.6% of reviews | — |
| Number of ratings | 63 — better | — |
| Update frequency | Monthly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 148 MB | 66 MB |
| Age rating | 4+ | 4+ |
| Developer | Openserve (Pty) Ltd | SEON GmbH |
Bugs and requests
Openserve Connect
Reported bugs
12 issues- App doesn't open or loads indefinitely
- App crashes when running line tests
- App crashes during registration/address entry
- App shows 'all good in the hood' when network is down
- App doesn't allow fault logging
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- App doesn't validate service numbers
- App doesn't show all screens on iPad
- App crashes after entering order number
- App freezes on login screen
- App shows blank pages for appointments/order tracking
- App jams the UI with open faults
- App doesn't update installation progress correctly
Requested features
22 requests- Ability to log faults directly
- Improved customer support accessibility
- Clearer installation and tracking information
- Better communication regarding service outages
- Fix app crashes during line tests
Show 17 moreShow fewer
- Ensure app accurately reflects network status
- Provide a way to contact human support
- Allow users to track orders more effectively
- Fix issues with prepaid bundle recharges
- Ensure sales agents are accurate with deals
- Resolve issues with lost prepaid voucher money
- Improve call centre organization and helpfulness
- Address slow internet speeds and disconnections
- Provide timely feedback on reported issues
- Fix app bugs after order number entry
- Streamline the registration process
- Ensure app accurately reflects installation progress
- Fix app crashes when running line tests
- Unjam UI when faults are logged
- Make app functional on iPads
- Provide a clear way to log faults
- Ensure app works with data when no internet
The Safety App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Openserve Connect
No in-app purchases
The Safety App
No in-app purchases
Questions
Is Openserve Connect free?
Is The Safety App free?
Do Openserve Connect or The Safety App have ads?
Which is updated more often, Openserve Connect or The Safety App?
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