Comparison

Openserve Connect vs Clicks Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Openserve Connect

This app provides a direct link to Openserve, South Africa's largest telecommunications infrastructure provider. It allows users to check broadband coverage, find ISPs and their deals, test network performance, and manage their fibre services. Users can also track orders, request upgrades, and troubleshoot connectivity issues.

Highlights
  • Check broadband coverage
  • Find ISP details and deals
  • Monitor network status and outages
  • Test Wi-Fi speed and network line
  • Manage fibre service orders
  • Request line speed upgrades
  • Troubleshoot connectivity issues
Features
Read full description

Openserve is South Africa’s largest telecommunications infrastructure provider. As the leader in broadband connectivity, we are committed to keeping you connected. Access to information puts you in control of your connectivity needs. The Openserve Connect App is your gateway to information, updates, and self-service functionalities that put you in control. Our App lets you: - Check broadband coverage - Find ISPs details - Explore ISP deals - Find ISPs details - Explore Openserve broadband network services - Check network status for network outages - Test the network line - Wi-Fi Speed test - Information and troubleshooting guidelines - Learn about our broadband network - Place an order for fibre service with Openserve - Link services to your profile using ONT serial number or using your device camera to capture the serial number barcode - Request a line speed upgrade from your ISP - Track faults and orders that are associated with any of your linked service numbers - Search for an order and add it to your profile so you can easily track progress for new services - View and show interest in the best Fibre deals Not yet on the Openserve network? No problem. Download the app, check the coverage map to see broadband options available in your area, and get your home or business connected!

About

Clicks Connect

Features
Read full description

Clicks Connect is an eSIM mobile service. Check what you have left, buy data and airtime, manage your lines and scan a product for health guidance, all from one app. YOUR BALANCES AT A GLANCE - See the data, voice and SMS you have left on one screen - Track what you have used and when your plan renews - Top up airtime in a few taps BUY DATA, AIRTIME AND BUNDLES - Buy data, voice, SMS and airtime from your phone - Secure card payment - Prepaid options with no contract eSIM ONLY, NO PHYSICAL SIM - Clicks Connect runs on eSIM, so there is nothing to collect and nothing to post - Activate your line from your phone, without going to a store - Hold more than one line and switch between them in the app TRAVEL eSIMS - Data in over 200 destinations across more than 300 networks - Activate before you land, with no SIM swapping - See the price for your destination before you buy PRODUCT SCANNER - Point your camera at any product pack - Get ingredient and health guidance in seconds - Scans are included with your plan, and you can buy more CLUBCARD - Link your Clicks ClubCard to your account HELP WHEN YOU NEED IT - An in-app help centre answering the questions people ask most - Reach support by email or WhatsApp - Available in English, isiZulu, isiXhosa, Afrikaans, Sepedi, Sesotho, Setswana and siSwati Sign in with Face ID for quick access. Clicks Connect is a mobile service operated by Digital Mobile (Pty) Ltd under licence from Clicks Retailers (Pty) Ltd.

Screenshots

Openserve Connect4 screens
Clicks Connect4 screens

Verdict

The call

The clearest difference is iOS requirement: Clicks Connect at 15.1 against Openserve Connect's 18.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Openserve Connect ships an update monthly, Clicks Connect every 3 weeks. The most recent releases landed on October 20, 2026 and October 17, 2026 respectively.

Scorecard1 real difference · 9 level
Openserve Connect versus Clicks Connect: the parameters behind the verdict, then further details
ParameterOpenserve ConnectClicks Connect
PriceFreeFree
Rating3.8 (62 ratings) — better—
Positive reviews13.6% of reviews—
Number of ratings62 — better—
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.015.1 — better
Further details — not scored
Size148 MB51 MB
Age rating4+4+
DeveloperOpenserve (Pty) LtdDigital Solutions Group

Bugs and requests

Openserve Connect

Reported bugs

12 issues
  • App doesn't open or loads indefinitely
  • App crashes when running line tests
  • App crashes during registration/address entry
  • App shows 'all good in the hood' when network is down
  • App doesn't allow fault logging
Show 7 more
  • App doesn't validate service numbers
  • App doesn't show all screens on iPad
  • App crashes after entering order number
  • App freezes on login screen
  • App shows blank pages for appointments/order tracking
  • App jams the UI with open faults
  • App doesn't update installation progress correctly

Requested features

22 requests
  • Ability to log faults directly
  • Improved customer support accessibility
  • Clearer installation and tracking information
  • Better communication regarding service outages
  • Fix app crashes during line tests
Show 17 more
  • Ensure app accurately reflects network status
  • Provide a way to contact human support
  • Allow users to track orders more effectively
  • Fix issues with prepaid bundle recharges
  • Ensure sales agents are accurate with deals
  • Resolve issues with lost prepaid voucher money
  • Improve call centre organization and helpfulness
  • Address slow internet speeds and disconnections
  • Provide timely feedback on reported issues
  • Fix app bugs after order number entry
  • Streamline the registration process
  • Ensure app accurately reflects installation progress
  • Fix app crashes when running line tests
  • Unjam UI when faults are logged
  • Make app functional on iPads
  • Provide a clear way to log faults
  • Ensure app works with data when no internet

Clicks Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Openserve Connect

No in-app purchases

None

Clicks Connect

No in-app purchases

Questions

Is Openserve Connect free?
Openserve Connect is free to download, with no in-app purchases.
Is Clicks Connect free?
Clicks Connect is free to download, with no in-app purchases.
Do Openserve Connect or Clicks Connect have ads?
Neither Openserve Connect nor Clicks Connect shows ads.
Which is updated more often, Openserve Connect or Clicks Connect?
Openserve Connect ships an update monthly, and Clicks Connect every 3 weeks. Most recently, Openserve Connect was updated on October 20, 2026 and Clicks Connect on October 17, 2026.

Other comparisons