Comparison

Openserve Connect vs Melon Mobile 2.0

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Openserve Connect

This app provides a direct link to Openserve, South Africa's largest telecommunications infrastructure provider. It allows users to check broadband coverage, find ISPs and their deals, test network performance, and manage their fibre services. Users can also track orders, request upgrades, and troubleshoot connectivity issues.

Highlights
  • Check broadband coverage
  • Find ISP details and deals
  • Monitor network status and outages
  • Test Wi-Fi speed and network line
  • Manage fibre service orders
  • Request line speed upgrades
  • Troubleshoot connectivity issues
Features
Read full description

Openserve is South Africa’s largest telecommunications infrastructure provider. As the leader in broadband connectivity, we are committed to keeping you connected. Access to information puts you in control of your connectivity needs. The Openserve Connect App is your gateway to information, updates, and self-service functionalities that put you in control. Our App lets you: - Check broadband coverage - Find ISPs details - Explore ISP deals - Find ISPs details - Explore Openserve broadband network services - Check network status for network outages - Test the network line - Wi-Fi Speed test - Information and troubleshooting guidelines - Learn about our broadband network - Place an order for fibre service with Openserve - Link services to your profile using ONT serial number or using your device camera to capture the serial number barcode - Request a line speed upgrade from your ISP - Track faults and orders that are associated with any of your linked service numbers - Search for an order and add it to your profile so you can easily track progress for new services - View and show interest in the best Fibre deals Not yet on the Openserve network? No problem. Download the app, check the coverage map to see broadband options available in your area, and get your home or business connected!

About

Melon Mobile 2.0

Features
Read full description

Yup, we said it - the first-ever fully customisable mobile network in Mzansi – built to disrupt what all the other big companies are doing, in favour of more freedom, better month-to-month plans and a more affordable way to do mobile. Say goodbye to rigid plans, long-term contracts and all those other things that lock you in, and hello to freedom with our innovative Melon App. Why Melon Mobile? · We’re 100% Digital: No paperwork, no stores, no frustration - we're 100% digital. · You’re in control: Whether you want to build your own month-to-month Voice & Data plan (and change it any time) or choose one of our Unlimited Calls & Texts + Data plans. · Mobile made by you: More control means a happier you. We let you decide how you want your mobile plan to work for you. Need more Data next month? Change your plan. Less Data? Change it again. You’re in charge here. · Keep your number: Switch to Melon and keep your number. Porting takes a day, and it can be done from our App. · We keep things simple: Sign-up is a breeze. Order a free SIM, complete Self-RICA, all on our App or Website, without having to visit a store. · We don’t do contracts: You’re not locked into anything with us. Build a plan, choose a plan, change a plan – it’s all up to you. So, what’s this free trial thing? We’re giving you the chance to put us to the test for 14 days, for free. That’s 14 days of our Unlimited Calls & Texts plus 5GB Data, for free. Become a Melon test pilot by signing up to your free trial. 1. Visit www.melonmobile.co.za. 2. Register & choose your SIM (physical or eSIM). 3. Pay a small delivery (if needed) and SIM Activation fee. 4. Download the Melon Mobile App. 5. RICA & Activate SIM. 6. Enjoy your free trial. It’s easy-peasy. But wait, there’s more: Once you’re testing us out, take a look at all the other amazing things you can get from Melon. You can refer a friend and get tech vouchers up to R1000. We’ve introduced free eSIMs on all compatible smartphones and devices. We’ve brought in something we like to call, “Family Plans”, which allows you to add more SIMs to your account, giving you control over Data & Voice usage for your whole family. We’ve brought in AI, to learn more about our customer behaviour, so we can make our product even better. And we’re only getting started. #MoveToMelon and put us to the test with your free trial. Visit melonmobile.co.za and download the Melon App today. Welcome to the sweet side of mobile.

Screenshots

Openserve Connect4 screens
Melon Mobile 2.04 screens

Verdict

The call

The clearest difference is iOS requirement: Melon Mobile 2.0 at 15.1 against Openserve Connect's 18.0. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard1 real difference · 9 level
Openserve Connect versus Melon Mobile 2.0: the parameters behind the verdict, then further details
ParameterOpenserve ConnectMelon Mobile 2.0
PriceFreeFree
Rating3.8 (63 ratings) — better—
Positive reviews13.6% of reviews—
Number of ratings63 — better—
Update frequencyMonthly—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.015.1 — better
Further details — not scored
Size148 MB45 MB
Age rating4+4+
DeveloperOpenserve (Pty) LtdMelon Mobile Holdings (Pty) Ltd

Bugs and requests

Openserve Connect

Reported bugs

12 issues
  • App doesn't open or loads indefinitely
  • App crashes when running line tests
  • App crashes during registration/address entry
  • App shows 'all good in the hood' when network is down
  • App doesn't allow fault logging
Show 7 more
  • App doesn't validate service numbers
  • App doesn't show all screens on iPad
  • App crashes after entering order number
  • App freezes on login screen
  • App shows blank pages for appointments/order tracking
  • App jams the UI with open faults
  • App doesn't update installation progress correctly

Requested features

22 requests
  • Ability to log faults directly
  • Improved customer support accessibility
  • Clearer installation and tracking information
  • Better communication regarding service outages
  • Fix app crashes during line tests
Show 17 more
  • Ensure app accurately reflects network status
  • Provide a way to contact human support
  • Allow users to track orders more effectively
  • Fix issues with prepaid bundle recharges
  • Ensure sales agents are accurate with deals
  • Resolve issues with lost prepaid voucher money
  • Improve call centre organization and helpfulness
  • Address slow internet speeds and disconnections
  • Provide timely feedback on reported issues
  • Fix app bugs after order number entry
  • Streamline the registration process
  • Ensure app accurately reflects installation progress
  • Fix app crashes when running line tests
  • Unjam UI when faults are logged
  • Make app functional on iPads
  • Provide a clear way to log faults
  • Ensure app works with data when no internet

Melon Mobile 2.0

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Openserve Connect

No in-app purchases

None

Melon Mobile 2.0

No in-app purchases

Questions

Is Openserve Connect free?
Openserve Connect is free to download, with no in-app purchases.
Is Melon Mobile 2.0 free?
Melon Mobile 2.0 is free to download, with no in-app purchases.
Do Openserve Connect or Melon Mobile 2.0 have ads?
Neither Openserve Connect nor Melon Mobile 2.0 shows ads.

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