Conversational Cloud vs Tunnel (new)
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Conversational Cloud
Engage with consumers in real-time messaging from any location. Receive instant notifications for new connections and manage your assigned conversations on the go. This app seamlessly integrates with the Conversation Cloud Agent Workspace.
- Real-time consumer messaging
- Push notifications for new connections
- Manage assigned agent conversations
- Control agent availability
- Seamless web platform integration
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The LivePerson Agent App provides real time messaging between you and your consumers anytime and from any location. Take your engagements on the go and never miss an opportunity to create a meaningful connection. Key features: • Connect using real time messaging with your consumers • Receive push notifications whenever your consumers request to connect with you • View and manage your assigned agents conversations • Control your availability, as new connections might come at any time! • A seamless match to your Conversation Cloud Agent Workspace web platform
Tunnel (new)
Securely connect internal and public apps to your corporate network. This app provides on-demand access to work resources without compromising personal space. It prioritizes privacy by only connecting work-managed applications and sites.
- Secure corporate resource connection
- On-demand app access
- Privacy-focused design
- Connects work-managed apps and sites only
- Seamless integration with corporate networks
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Workspace ONE Tunnel securely connects both internally built and public App Store applications to corporate resources within your network. Tunnel natively gives your apps on-demand access to what you need to be productive, without touching your personal space. *On-demand access* Tunnel activates automatically when your apps needs it and disconnects soon after they’re done. *Privacy Focused* Tunnel only connects work-managed applications and sites, respecting your personal space as top priority.
Screenshots
Verdict
The clearest difference is review sentiment: Tunnel (new) at 100% against Conversational Cloud's 5%. Conversational Cloud's advantage is rating (4.4 vs 1.0) and ratings volume (7 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Conversational Cloud holds the better App Store score, 4.4 against 1.0. That said, the two scores are not equally well evidenced: Conversational Cloud has 7 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 5% of Conversational Cloud's written reviews are positive against 100% of Tunnel (new)'s, so the app with the better star average is not the one people write more warmly about.
Conversational Cloud ships an update every 5 weeks, Tunnel (new) every 3 months. Both last shipped on October 20, 2026.
| Parameter | Conversational Cloud | Tunnel (new) |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (7 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 4.8% of reviews | 100.0% of reviews — better |
| Number of ratings | 7 — better | 1 |
| Update frequency | Every 5 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.6 |
| Further details — not scored | ||
| Size | 46 MB | 71 MB |
| Age rating | 4+ | 4+ |
| Developer | LivePerson inc. | AirWatch, LLC |
Customer experience
Conversational Cloud
Tunnel (new)
In-app purchases
Conversational Cloud
No in-app purchases
Tunnel (new)
No in-app purchases
Questions
Is Conversational Cloud free?
Is Tunnel (new) free?
Which has better reviews, Conversational Cloud or Tunnel (new)?
Do Conversational Cloud or Tunnel (new) have ads?
Which is updated more often, Conversational Cloud or Tunnel (new)?
Other comparisons
