myPhonak Junior vs AB Remote Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myPhonak Junior
This app empowers children aged 6 and up to manage their hearing aid settings, adjust volume, and change programs for different environments. It also offers remote support for families to connect with hearing care professionals, providing convenience and personalized care.
- Remote Control for hearing aid settings
- Personalize hearing programs
- Access hearing aid status information
- Remote Support with hearing care professionals
- Parental controls for tailored experience
- Quick information, FAQs, tips and tricks
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The myPhonak Junior app allows you and your child to be more involved in the hearing journey in a way that fits into the child’s and the family’s needs. Working together with your hearing care professional is essential to determine which features of the app will be most beneficial. The Remote Control function has been specially designed for children aged 6 years and above (with supervision when needed). It gives your child the ability to adjust the settings on their hearing aids to suit their listening preferences in more challenging environments. The myPhonak Junior app has been precisely designed to empower children in an age-appropriate without sacrificing hearing performance. Remote Support* is suitable for families and children of all ages. It gives you the opportunity to stay connected with your hearing care professional remotely. Whether your child is still young and you are the main contact person, or your child is old enough to take on the responsibility for their hearing appointments, Remote Support provides the opportunity to have ‘hearing check ins’ which can be aligned with your busy lifestyle. Remote Support appointments can be combined with clinic appointments to provide minor adjustments to the hearing aids, or simply as a special consultation touch point. * Speak to your hearing healthcare provider to see if this service is offered in your country The myPhonak Junior app empowers your child (age 6 years and above, with supervision when needed) to: - adjust the volume and change program of the hearing aids - personalize and customize hearing programs to suit challenging environments - access status information such as wearing time and battery state of charge (for rechargeable hearing aids) - access quick information, FAQs, tips and tricks Safety features in the app allow parents/guardians to: - tailor the child’s experience according to their level of development and independence through Parental control - configure Auto On when out of charger for rechargeable hearing aids - change Bluetooth bandwidth configuration for phone calls Compatible Hearing Aid models: - Phonak Audéo™ E (EON) Sphere - Phonak Audéo™ E (EON) - Phonak CROS E (EON) - Phonak Audéo™ Infinio - Phonak Sky™ Lumity - Phonak CROS™ Lumity - Phonak Naída™ Lumity - Phonak Audéo™ Lumity R, RT, RL - Phonak CROS™ Paradise - Phonak Sky™ Marvel - Phonak Sky™ Link M - Phonak Naída™ P - Phonak Audéo™ P - Phonak Audéo™ M - Phonak Naída™ M - Phonak Bolero™ M Device compatibility: The myPhonak Junior app is compatible with Phonak hearing aids with Bluetooth® connectivity. myPhonak Junior can be used on phones with Bluetooth® Low Energy (LE) capability running iOS® 16.0 or newer. To check smartphone compatibility, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility IOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.
AB Remote Support
This application enables remote fitting support for specific hearing devices via Bluetooth. It acts as an interface for hearing care professionals to program devices remotely over a WiFi or cellular connection.
- Remote fitting support
- Bluetooth connectivity
- Device programming
- WiFi/cellular connection
- Interface for professionals
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The AB Remote Support app is designed to allow remote fitting support for Naída CI M/Sky CI supported devices using Bluetooth connectivity. The app is designed to be the interface between the mobile device and Marvel supported devices to allow hearing care professionals to remotely program recipients in Target CI over WiFi/cellular connection. You may access the user manual in PDF format at: https://www.advancedbionics.com/ifu Instructions for obtaining a printed version of the user manual can be found on the country-specific page. Printed IFUs will be supplied within seven days for no additional charge. AB Remote Support app - UDI-DI: 08400944CI6517YL Advanced Bionics, LLC 28515 Westinghouse Place Valencia, CA 91355 Australia Sponsor Advanced Bionics Australia Pty Ltd B2 / 12 Inglewood Place, BAULKHAM HILLS NSW 2153 Australia
Screenshots
Verdict
The clearest difference is ratings volume: myPhonak Junior at 1K against AB Remote Support's 8. myPhonak Junior also leads on update cadence (every 6 months vs every 32 months). AB Remote Support's advantage is review sentiment (50% vs 41%). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for myPhonak Junior against 4.6 for AB Remote Support. That said, the two scores are not equally well evidenced: myPhonak Junior has 1K ratings behind it against 8, so its average is the more settled of the two. Written reviews are what separate them: 41% of myPhonak Junior's written reviews are positive against 50% of AB Remote Support's.
myPhonak Junior ships an update every 6 months, AB Remote Support every 32 months. The most recent releases landed on September 21, 2026 and August 2, 2026 respectively.
| Parameter | myPhonak Junior | AB Remote Support |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1K ratings) | 4.6 (8 ratings) |
| Positive reviews | 40.9% of reviews | 50.0% of reviews — better |
| Number of ratings | 1K — better | 8 |
| Update frequency | Every 6 months — better | Every 32 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 239 MB | 68 MB |
| Age rating | 9+ | 12+ |
| Developer | Sonova AG | Advanced Bionics, LLC |
Customer experience
myPhonak Junior
AB Remote Support
Bugs and requests
myPhonak Junior
Reported bugs
3 issues- Can't save custom settings
- Hearing aids keep reverting to automatic mode
- App only connects to one hearing aid at a time
Requested features
4 requests- Ability to connect multiple hearing aids
- Laptop/desktop version of the app
- Apple Watch compatibility
- Option to change app icon
AB Remote Support
Not enough reviews yet to summarise bugs or requests.
In-app purchases
myPhonak Junior
No in-app purchases
AB Remote Support
No in-app purchases
Questions
Is myPhonak Junior free?
Is AB Remote Support free?
Which has better reviews, myPhonak Junior or AB Remote Support?
Do myPhonak Junior or AB Remote Support have ads?
Which is updated more often, myPhonak Junior or AB Remote Support?
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