myPhonak Junior Reviews: Is It Legit?

Customer Experience

Positive experience42.6% of reviews
Neutral17.0% of reviews
Negative experience40.4% of reviews

~ Based on 47 written reviews from the US App Store.

What users say about myPhonak Junior

Is myPhonak Junior Safe?

myPhonak Junior appears safe based on user ratings. AppsHunter Safety Score for myPhonak Junior is 91/100.

This assessment is based on 1,077 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.5% of ratings point to a safe experience
4.9% of ratings suggest some concerns
5.7% of ratings point to a risky experience

~ Based on 1,044 App Store ratings for myPhonak Junior.

Is myPhonak Junior Legit?

myPhonak Junior appears to be a legitimate app. AppsHunter Legitimacy Score for myPhonak Junior is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App crashes as soon as it opens.

App crashes as soon as it opens.

Awesome 😎

This app has helped me so much. I absolutely love it all the features it provides are amazing for me as someone who has been wearing hearing aids since I was 6 this app is a huge game changer I love it! 😍

Update doesn’t work

Have just updated the app and it closes straight away on my iPhone 17.

After advice from the support team all good now.

Would be good if it gave battery status for my Sky M70-SP aids. It would then be a 5 star review.

Nutzlos

Die Hörgeräte lassen sich nicht verbinden. Frustrierend.

Response from developer

Thank you so much for sharing your experience with us We sincerely regret the inconvenience caused. We recommend you follow the troubleshooting steps in the below link: https://www.phonak.com/en-int/support/knowledge-base/articles/is-my-mobile-phone-compatible-with-the-myphonak-junior-app https://www.phonak.com/en-int/support/knowledge-base/articles/myphonak-junior-app-pairing-with-compatible-hearing-aids If the issue persists, please contact us via a form in the following link: https://product-support.phonak.com. Regards, Sonova Support Team

Seriously

Sucks at connecting and is so uinhelpfull

포낙.나의동반자

나는.포낙만 있으면 됩니다

Response from developer

Thank you so much for sharing your experience with us and taking the time to leave an excellent rating. We really appreciate it! Regards, Sonova Support Team

About this App

It can let you connect your hearing aids to this app

Won’t connect

Won’t connect

Good, could be better …

I use the app to monitor my sons usage of the aids when in school and I love how it now has the ‘find hearing aid ‘ when one gets slung - I spent 2 hours hunting one down in the car as the ‘hot area’ of the location was a 1/4 of the car and I couldn’t find it until I removed my sons seat, and it was in the isofix point. If the find hearing aid could make a beep of something on the missing hearing aid, this would be a game changer. As my
Son is forever chucking them
Show more

So good

It helps me hear so much since I have hearing loss I can change the adjustments of my hearing aids I love it!!!

Application inutile

Je suis aveugle et cette application me propose des solutions auditives
Donc je vais chez un orthodontiste qui me dit que je me suis trompé d’application, mais donc je dois brûler les créateurs de cette application MDR c’est une blague je ne pensais ce n’est pas une blague. Ah ah ah ah ah ah ah ah ah ah ah ah ah ah ah ah ah ah ah ah ah ah ah ah ah ah
Show more

Response from developer

Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve encountered with our app. For assistance and troubleshooting resources, please visit our Product Support Center: https://www.phonak.com/en-int/support. You can also find a form to contact us in case you are unable to find the answer to your question: https://product-support.phonak.com Regards, Sonova Support Team

Hearing aid app

I like this app

🦻🏻

Really good for turning the sound up or down on my hearing aids

おかしい

繋がらない

Bryan hi

Doesn’t stay on the program that I put in ,just flips back to automatic all the time ,tell me do I have to leave it on my browser and no close my browser ? Kind regards b r cooper

Can’t use for more than one child

Can’t seem to set it up for more than one child. I have 3 children, all with genetic need for hearing aids. Frustrating that the app isn’t functional for them all!

Location tracking needed

Would be great if updates to this app could include location tracking for when children misplace or lose their hearing aids. Other specific hearing aid locating apps cannot recognise my child’s phonak hearing aids but the Phonak app doesn’t have this functionality. Frustrating! Good app apart from this oversight.
Show more

Response from developer

Thank you for the feedback. We will forward your suggestion to our developers team. Regards, Sonova Support Team

Totally suggest for yonder and! Older kids with Phonak hearin’ aids…. 😎😎

I love this app it’s been helpful along my hearing aid journey! But I did have a… flunk with the app during my third trimester of my eighth grade year! But I’m still in it lol, But! I asked my hearing aid specialist and she fixed it and Leo (the app lol if you’re wondering who I was talkin’ abt ^_^) has been with me since when I was in kindergarten! But other than that I LOVE THIS APP my hearing aid lady I forgot her name but I’m not gonna tell anyone it tho…. But thank you Phonak for being there for me throughout the years! ❤️❤️
Show more

app icon

I’m 17. the icon is embarrassing to have on my phone. is there any way you can implement a way to change the icon? there are many different apps that already do this. this would mean i can put it on the hotbar for easy access as having a cartoon bear on my screen at all times is just not it

Pretty good

It’s easy to work, connect to my hearing aids, and navigate the app. I just wish there was a laptop version for school. I’m a HOH college student and I use my laptop more than my phone