myPhonak Junior User Reviews

Customer Experience

Positive experience42.4% of reviews
Neutral18.2% of reviews
Negative experience39.4% of reviews

~ Based on 33 written reviews from the US App Store.

What users say

Is myPhonak Junior Safe?

myPhonak Junior appears safe based on user ratings. AppsHunter Safety Score for myPhonak Junior is 91/100.

This assessment is based on 813 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.5% of ratings point to a safe experience
5.0% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 813 App Store ratings for myPhonak Junior.

Is myPhonak Junior Legit?

myPhonak Junior appears to be a legitimate app. AppsHunter Legitimacy Score for myPhonak Junior is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

So good

It helps me hear so much since I have hearing loss I can change the adjustments of my hearing aids I love it!!!

Response from developer

Thank you so much for sharing your experience with us and taking the time to leave an excellent rating. We really appreciate it!

Hearing aid app

I like this app

Response from developer

Thank you so much for sharing your experience with us and taking the time to leave an excellent rating. We really appreciate it! Regards, Sonova Support Team

šŸ¦»šŸ»

Really good for turning the sound up or down on my hearing aids

Bryan hi

Doesn’t stay on the program that I put in ,just flips back to automatic all the time ,tell me do I have to leave it on my browser and no close my browser ? Kind regards b r cooper

Can’t use for more than one child

Can’t seem to set it up for more than one child. I have 3 children, all with genetic need for hearing aids. Frustrating that the app isn’t functional for them all!

Totally suggest for yonder and! Older kids with Phonak hearin’ aids…. šŸ˜ŽšŸ˜Ž

I love this app it’s been helpful along my hearing aid journey! But I did have a… flunk with the app during my third trimester of my eighth grade year! But I’m still in it lol, But! I asked my hearing aid specialist and she fixed it and Leo (the app lol if you’re wondering who I was talkin’ abt ^_^) has been with me since when I was in kindergarten! But other than that I LOVE THIS APP my hearing aid lady I forgot her name but I’m not gonna tell anyone it tho…. But thank you Phonak for being there for me throughout the years! ā¤ļøā¤ļø
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Response from developer

Thank you so much for taking the time to leave an excellent rating. We really appreciate! Regards, Sonova Support Team

app icon

I’m 17. the icon is embarrassing to have on my phone. is there any way you can implement a way to change the icon? there are many different apps that already do this. this would mean i can put it on the hotbar for easy access as having a cartoon bear on my screen at all times is just not it

Pretty good

It’s easy to work, connect to my hearing aids, and navigate the app. I just wish there was a laptop version for school. I’m a HOH college student and I use my laptop more than my phone

Response from developer

Thank you for your feedback. We will pass your remarks to our developers team. Regards, Sonova Support Team

Kopplung nicht mehr mƶglich

Es ist nicht mehr mƶglich die HƶrgerƤte mit der App zu verbinden. Als ā€žKopfhƶrerā€œ funktioniert es. Sehr Ƥrgerlich, wenn es nicht mehr funktioniert.

Question

I like the app, but are there any plans to make this compatible with Apple Watch? That would be ideal for young kids who are likely to get a watch before a phone and more practical for them to use to make adjustments at school like going from the classroom to the gym or cafeteria. Thank you.

Response from developer

Thank you for your feedback. We have forwarded your suggestion to our developers team. Unfortunately, there is no timescale available at the moment, but we will certainly notify our users as soon as the Apple Watch becomes compatible with the myPhonak app. Regards, Sonova Support Team

Makenzie Porter

It’s ok it’s not the best lol

Response from developer

Hi, could you please send details of what you’re experiencing to our customer support at: apps@sonova.com We will try to evaluate the issue and get back to you. Regards, Sonova Support Team.

App logo

The app is good but being a twelve/thirteen yr old the app icon a bit to young for ppl over ten so could you maybe give options on the app logo?

Connectivity problem

I am currently unable to connect my aids to the app. They work fine with other Bluetooth applications on my phone. Any advice please? They used to connect fine.

It is cool but…

I need to use the app to adjust my volume so that’s annoying

Response from developer

Hi, Could you please send details of what you’re experiencing to our customer support at: apps@sonova.com We will try to evaluate the issue and get back to you. Regards, Sonova Support Team

Thank you

I love this app. It helps me a lot. I used to not hear in my left ear, but now that I have this hearing aid and this app helps me a lot so thank you!!!!!!!!!!!!!!!!!!!!!!!!

Response from developer

Thank you so much for taking the time to leave an excellent rating. We really appreciate! Regards, Sonova Support Team

Bateria

Brakuje poziom baterii.

Helped a lot

It is very easy to use and it helps with volume control

MarĆ­a j Aparicio

Estoy muy contenta con estos audífonos, porque la recepción auditiva es la adecuada para mi.
No obstante tengo dificultad en la parte de manejar la tecnologƭa, ya tengo 87 aƱos y como verƔn lleguƩ un poco tarde
Eso es lo que me dificulta un poco en la adaptación, pero sigo insistiendo hasta vencer este inconveniente.
Gracias
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Response from developer

Thank you so much for taking the time to leave an excellent rating. We really appreciate! For any help and support, please contact us at: apps@sonova.com Regards, Sonova Support Team

Good, but…

Its a good app, but you can’t use it without an internet connection, and since I don’t have cell service, I can’t use it away from home…

Response from developer

Hi, please note the internet connection is needed only during the pairing process. To assist you further, could you please send details of what you’re experiencing to our customer support at: apps@sonova.com Regards, Sonova Support Team

Worthless

Can’t connect to Bluetooth

Response from developer

Hi, Could you please send details of what you’re experiencing to our customer support at: apps@sonova.com We will try to evaluate the issue and get back to you. Regards, Sonova Apps Team.