Falaya vs SoftBCom Service Desk Mobile

Falaya is reimagining the way real estate is done. At Falaya, our mission is to upend the real estate industry by putting tools once only available for professionals in the hands of the actual buyers and sellers in the market. SELL A HOME - When you download the Falaya app are able to list a property, right from your device, in less than 10 minutes. With a variety of pricing options, starting as low as a $399 flat fee, you get pick a plan and add on-demand services that work best for your unique situation. You are in control from day one! BUY A HOME - Falaya’s property search allows you to browse listings in your area. When you find your dream home you can easily book a tour and communicate directly with the home seller, or one of our agents. Don’t see your ideal property? Save your favorites and come back to them whenever you want. As a Falaya Family member, you’ll have access to a variety of game-changing features all specifically designed to maximize efficiency and create more transparency in the real estate process. Tools For Sellers: • Get notified via the app for all leads, tour requests, offers, and tasks • View easy to read offer summaries and respond with a couple taps • Create and manage all legal documents by simply filling out some forms • Keep your Tours organized with our easy to read calendar view • Book Realtor a-la-carte services for pricing, contract negotiation, inspection, and more • Share your listing to social media or email to a friend all from the app • Manage and edit your listing with ease via the mobile app Tools For Buyers: • Browse homes with our interactive maps and photo galleries • Book Tours directly with sellers saving you time and money • Pick a date and time that works best for your tour • Save your favorite homes on a list to easily compare houses • Quickly filter your search to limit the number of properties in your search • Manage and edit your listing with ease via the mobile app For any questions, please contact us at sales@falaya.com or visit our website at https://falaya.com

Automated business processes of your company going mobile. All objects are now available to users their mobiles or tablets: tasks, requests, inquiries, approvals, letters, comments, files. – No-code – Drag and drop – Comments – Phone and address recognition – Offline mode – Push notifications – Geolocation One app for different user roles: MOBILE SOLUTION FOR DISTRIBUTED TEAMS Brings together all the colleagues within a business process: – Support experts working from out of the office – Engineers in the field – People in multi-office structures – Service teams Open requests can be processed and monitored from anywhere: – Prompt registration of new requests – Change of status, of the person in charge, etc. – Notification of any changes and activities – Context search – Receiving and updating of key information – Creating tasks within the request solution MOBILE CLIENT FOR TEAM LEADERS AND TOP MANAGERS A full-fledged leader’s workplace – Provides access to corporate info – Participation in multi-step approvals – Initiation and approval of applications and tasks – Comments on decisions – Monitoring – Performance control – Escalation MOBILE CLIENT FOR CUSTOMERS A supporting communication channel – Registration of new requests – Additional info from service divisions through comments – Access to knowledge base – Tracking of request processing progress – Confirmation and resumption of request processing – Feedback upon request completion