myKCMO vs Asurion Tech Care
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myKCMO
This app connects residents with their city government. Access municipal court services, report city issues, find elected officials, and pay bills online. Stay informed about city resources and public safety.
- Municipal Court access
- Report and track city issues
- Find elected officials
- Pay city bills online
- Access city resources
- KC BizCare information
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Engage with your city like never before by downloading the official City of Kansas City, MO app! With features like Municipal Court, Report an Issue, Compass KC, Pay Online, and KC BizCare, you’ll find it easier than ever to stay connected with the City of Kansas City, MO with just a few taps on your mobile device. Elected Officials and Hear From Us features allow you to have all the important contact and destination information in your city. Learn about your city’s resources, public safety and elected officials. Easily report and track issues within the city with just a few taps with the Report an Issue and Issues I’ve Reported features. Download your city’s app and start engaging with your city on a more meaningful level. Become a MyKCMO resident today!
Asurion Tech Care
Access comprehensive tech support for all your home devices, from phones to smart home gadgets. Get instant AI assistance, step-by-step guides, and connect with live experts for personalized help. Manage claims and even arrange repairs at physical locations.
- Manage and get support for all home tech
- Instant AI support
- Connect with live experts
- Step-by-step guidance
- Arrange repairs at uBreakiFix
- Start, track, and manage claims
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Tech problems don’t have to slow you down. The Asurion Tech Care app brings all your home technology support into one simple place. From phones and laptops to TVs, wearables, and smart devices. Designed for Asurion Tech Care members, the app gives you quick answers, step-by-step guidance, and personalized help that understands your setup. Start with instant AI support and connect with a trusted expert anytime you need extra help. With this app, you can: - Feel confident knowing a team of experts is here to help - Manage and get support for all the tech in your home - Use voice, camera or text to solve common issues fast with clear, guided steps - Get personalized help that remembers your devices and preferences - Connect with live experts for more complex problems - Arrange a repair at one of our 700+ uBreakiFix stores - Start, track, and manage claims Whether you’re the tech-savvy helper or the one who just wants things to work, this app makes tech support easier for everyone in the household. Available for customers with an active Asurion Tech Care plan. Support that fits your life: simple, personal, and always available.
Screenshots
Verdict
The clearest difference is rating: Asurion Tech Care at 4.0 against myKCMO's 2.1. Asurion Tech Care also leads on update cadence (every 8 days vs every 2 weeks). myKCMO's advantage is ratings volume (86 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Asurion Tech Care holds the better App Store score, 4.0 against 2.1. That said, the two scores are not equally well evidenced: myKCMO has 86 ratings behind it against 4, so its average is the more settled of the two.
myKCMO ships an update every 2 weeks, Asurion Tech Care every 8 days. The most recent releases landed on October 22, 2026 and October 29, 2026 respectively.
| Parameter | myKCMO | Asurion Tech Care |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (86 ratings) | 4.0 (4 ratings) — better |
| Positive reviews | 9.3% of reviews | — |
| Number of ratings | 86 — better | 4 |
| Update frequency | Every 2 weeks | Every 8 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 27 MB | 84 MB |
| Age rating | 4+ | 17+ |
| Developer | City of Kansas City, MO | Asurion Mobile Applications Inc |
Customer experience
myKCMO
Asurion Tech Care
Bugs and requests
myKCMO
Reported bugs
27 issues- 🐛 Display format is messed up after closing a photo
- 🐛 App times out constantly
- 🐛 Tickets can’t be tracked
- 🐛 App barely works, slow loading
- 🐛 Some things never seem to work
Show 22 moreShow fewer
- 🐛 App won't let me select a type of issue
- 🐛 App won't let me submit any reports
- 🐛 Map to report an issue/location not working, stays loading
- 🐛 Mapping doesn't work, search by address/city/state/zip doesn't work
- 🐛 Moving the location on the map moves about half a mile every 3 minutes
- 🐛 App always seems to time out and fail to submit reports
- 🐛 No back button
- 🐛 Navigation is not intuitive or user friendly
- 🐛 Can't easily go from one section to another
- 🐛 App freezes up every time or says network error
- 🐛 Requests constantly time out
- 🐛 System timed out multiple times
- 🐛 Map freezes
- 🐛 Pull down menus don’t always drop
- 🐛 App freezes and you can’t continue submitting issues
- 🐛 Constantly saying there’s server issues
- 🐛 Display format bug
- 🐛 Timeout issues with map and submission
- 🐛 Glitches and long load time when moving pin on map
- 🐛 Property search functionality doesn’t work
- 🐛 Moving the pin to the property doesn’t work
- 🐛 App locks up when getting the location map
Requested features
3 requests- 💡 Add a filter option for viewing reports (open/closed/pending)
- 💡 Need satellite map view for more accurate reporting
- 💡 Change font of the header to something lighter
Asurion Tech Care
Not enough reviews yet to summarise bugs or requests.
In-app purchases
myKCMO
No in-app purchases
Asurion Tech Care
No in-app purchases
