SquareTrade vs Asurion Tech Care
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SquareTrade
Protect your electronic devices from accidental damage and malfunctions. Manage your coverage, file claims for repair or replacement, and access tech support. Get peace of mind for your valuable gadgets.
- Accidental damage protection
- Malfunction coverage
- File repair/replacement claims
- Upload item receipts
- Check phone health
- Chat with an agent
- Purchase new plans
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SquareTrade Protection Plans cover all of your electronic devices for accidents like drops and spills, plus common malfunctions. We’re trusted by over 80 million customers and have an A+ rating from the Better Business Bureau. Plus, SquareTrade Protection Plans are the only plans backed by Allstate. Our mobile app makes it easy to access all our services, right at your fingertips. Use the SquareTrade mobile app to: • Understand your coverage • Upload your item receipt • File a claim to get your item repaired or replaced • Check your phone health and network speeds to help troubleshoot your device • View tips on how to get more from your technology • Chat with an agent • Buy a plan to protect a new item • Update your account information • Access premium features like Tech Support, ID Protection and Roadside Assistance on selected plans To view our Notice at Collection, go to www.squaretrade.com/notice-at-collection
Asurion Tech Care
Access comprehensive tech support for all your home devices, including phones, laptops, and smart home gadgets. Get instant AI assistance, connect with live experts, and manage claims easily. Designed for members, it simplifies tech troubleshooting for everyone.
- Manage and get support for all home tech
- Start, track, and manage claims
- Connect with live experts
- Personalized help for your devices
- Guided steps for common issues
- Instant AI support
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Tech problems don't have to slow you down. The Asurion Tech Care app brings all your home technology support into one simple place — from phones and laptops to TVs, appliances, and smart devices. Designed for Asurion Tech Care members, the app gives you quick answers, step-by-step guidance, and personalized help that understands your setup. Start with instant AI support, connect with a trusted expert anytime you need extra help, and manage your claims all in one place. With this app, you can: - Manage and get support for all the tech in your home - Start, track, and manage claims - Connect with live experts for more complex problems - Get personalized help that remembers your devices and preferences - Fix common issues fast with clear, guided steps - Feel confident knowing help is always within reach Whether you're the tech-savvy helper or the one who just wants things to work, this app makes tech support easier for everyone in the household. Available for customers with an active Asurion Tech Care plan. Support that fits your life — simple, personal, and always available.
Screenshots
Verdict
The clearest difference is rating: SquareTrade at 4.5 against Asurion Tech Care's 1.0. SquareTrade also leads on ratings volume (2.8K vs 1) and device support (3 vs 1). Asurion Tech Care's advantage is update cadence (weekly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SquareTrade holds the better App Store score, 4.5 against 1.0. That said, the two scores are not equally well evidenced: SquareTrade has 2.8K ratings behind it against 1, so its average is the more settled of the two.
SquareTrade ships an update every 2 months, Asurion Tech Care weekly. The most recent releases landed on September 16, 2026 and September 22, 2026 respectively.
| Parameter | SquareTrade | Asurion Tech Care |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (2.8K ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 20.3% of reviews | — |
| Number of ratings | 2.8K — better | 1 |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 14.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 58 MB | 82 MB |
| Age rating | 4+ | 17+ |
| Developer | SquareTrade | Asurion Mobile Applications Inc |
Customer experience
SquareTrade
Asurion Tech Care
Bugs and requests
SquareTrade
Reported bugs
4 issues- Login issues
- Incorrect device information
- App crashes on launch
- Disconnects during use
Requested features
5 requests- Ability to delete old devices
- Easier receipt/document upload
- Live agent support
- Improved app stability
- Clearer claim status updates
Asurion Tech Care
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SquareTrade
No in-app purchases
Asurion Tech Care
No in-app purchases
