Workpulse Desk vs Aro Staff

The Desk App is a facilities and equipment maintenance solution which is part of the Workpulse Operations Excellence Platform. Unplanned maintenance and emergency repairs often cost businesses over $400,000 every year. The reactive approach to maintenance leads to excessive downtime, expensive emergency service costs, and negative impact on the reputation of the business. With the Desk app, you can manage tickets for all reported maintenance issues in real time and ensure that the resolution is done on time. The app provides a hybrid approach to maintenance with cost saving elements of preventative maintenance, and the agility of reactive maintenance. Based on the foundations of the popular Workpulse Task app, the desk app connects maintenance service providers with businesses through an intuitive mobile platform. Key Features: - Easy Ticket Management With the desk app, it is very easy to report facility and equipment maintenance issues. The details can be filled using a simple form and all activities related to the ticket can be tracked. - Visual Supportive Evidence for Each Ticket All tickets have the option of uploading image, video (less than 2 MB), or a PDF document as a supportive evidence for the issue. Users can attach either a video and a PDF, or an image and a PDF with each ticket. - Service Board Management The Desk app allows service boards to be created. Users can either subscribe to a service board or publish their own service board. Subscriptions have to be approved by the service board admin before the services are accessible to the subscriber. Services can be classified into categories and sub-categories in the service board. - Real Time Monitoring & Reporting The Desk App provides real time monitoring and reporting for all tickets in the system. The summary as well as details of the tickets can be viewed on the dashboard. Permission based access ensures that only relevant tickets are shown to the users. In case any ticket is pending or cannot be completed by a vendor, it can be reassigned in the app. The vendor can also create a ticket on behalf of the customer for fixing any maintenance related issue.

Managing a team is one of the hardest parts of running a small business. Aro Staff gives managers the tools to coordinate people, work, and day-to-day operations without the complexity of enterprise software or the gaps left by generic tools. Built for businesses in the Arogya network, Aro Staff brings scheduling, task management, staff development, performance, compliance, and operational checks into one place. Whether you're planning the week, assigning work during a shift, tracking employee development, or making sure required temperature checks are completed, Aro Staff helps managers stay on top of what matters. WHAT YOU CAN DO — Schedule shifts and manage employee availability — Assign and track tasks across your team — Organize recurring and shift-specific responsibilities — Record food and equipment temperature checks — Maintain a history of temperature readings for food safety and compliance — Track staff development goals and progress over time — Give structured feedback and document performance — Communicate directly with staff through the platform — Keep important operational and compliance activities in one place — See what needs attention from a single manager dashboard BUILT FOR THE WAY SMALL BUSINESSES ACTUALLY OPERATE Aro Staff is designed for businesses that need structure without unnecessary overhead. Managers can establish expectations, assign responsibility, and keep a record of important work without forcing employees to spend their shift inside an app. The result is a clearer operating rhythm: people know what they are responsible for, managers know what has been completed, and important checks are less likely to fall through the cracks. PART OF AROGYA Aro Staff is part of the Arogya software family and is built for businesses in the Arogya network. Arogya helps small and medium-sized businesses operate more effectively using software, technology, and better operating practices. Our goal is to help businesses become stronger while creating workplaces where people can do good work. Aro Staff is designed for teams of approximately 1–200 employees and can support everything from a single location to multi-location operations. By downloading and using Aro Staff, you agree to Apple's Standard End User License Agreement (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/