311 Toronto vs IncomLink
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311 Toronto
Report city service issues and track their progress. Submit requests for over 600 services, including bylaw violations and waste collection, with photos and location data. Receive status updates and connect with customer service representatives.
- Submit service requests
- Attach photos and location
- Track request status
- Book/cancel appointments
- Live agent chat
- Explore open requests map
- Search city services
Read full descriptionHide full description
Connect with 311 Toronto while on the go using the device and channel of your choice, 24 hours a day, seven days a week, 365 days a year. Use the app to make requests for more than 600 different services including Animal Services, Bylaw Violations, Service Complaints, Graffiti Removal, Noise Complaints, Road Maintenance and Traffic Safety, Tree Maintenance, Waste Collection, Water and Sewer Services and Winter Maintenance and more. Use the location-based technology on your smart phone to report a problem and easily attach a photo to show exactly what you are looking at. Track your service request using your unique reference number and opt-in for text message (SMS) or email notifications to receive instant status updates of your request. Easily book, reschedule or cancel appointments for select services. Connect directly with a Customer Service Representative through the 311 Live Agent chat function. Review and explore open service requests in public spaces through the new Explore Map function which allows you to see open requests within 8km of your location. Use the expanded knowledge base and enhanced search function to find the information about City services and programs you are looking for quickly and easily.
IncomLink
Read full descriptionHide full description
IncomLink represents the state of art in communicators. Easy to install with a simple user interface, the INCOM-LTE-WF interprets Contact-ID protocol and forwards the message in SIA DC 09 format to the monitoring station IP receiver through the TCP/IP network. WIFI communication allows access to the IncomLink app and software for complete supervision and management of your communicators. • Web browser or USB connection for setup and configuration • Remote serial connection for almost any security or fire alarm control panel • IncomLink Application • Status LEDs for both communication mode separately • Primary WiFi and alternate LTE connection • Minimum communication cost • Wide range (WIFI 802.11 b/g/n) • High-tech LTE Network connection For more details please visit our website: https://www.inaxsys.com/en/products/communicators-receivers/?alarm-communication-devices=211&page=1
Screenshots
Verdict
The clearest difference is update cadence: 311 Toronto at every 2 months against IncomLink's every 17 months. IncomLink's advantage is iOS requirement (8.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
311 Toronto ships an update every 2 months, IncomLink every 17 months. The most recent releases landed on October 16, 2026 and October 6, 2026 respectively.
| Parameter | 311 Toronto | IncomLink |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | — |
| Positive reviews | 8.5% of reviews | — |
| Number of ratings | 2 — better | — |
| Update frequency | Every 2 months — better | Every 17 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.6 | 8.0 — better |
| Further details — not scored | ||
| Size | 24 MB | 55 MB |
| Age rating | 17+ | 4+ |
| Developer | City of Toronto | Inaxsys Security Systems Inc |
In-app purchases
311 Toronto
No in-app purchases
IncomLink
No in-app purchases









