John Hancock Retirement vs FutureStep
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
John Hancock Retirement
Manage your retirement plan securely and conveniently on the go. Access account details, make changes, and set financial goals with real-time projections. Utilize educational resources for personal finance and wellness.
- Manage retirement plan account
- View account balance and history
- Update contribution rates
- Set retirement goals
- Model saving scenarios
- Access financial education
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Manulife John Hancock Retirement's app makes it easy for our plan participants to safely manage their retirement plan, anytime, anywhere. Use the app on the go to securely connect with your plan and its financial tools • Register, enroll, and access your plan account • View account details, including balance, rate of return, account/transaction history, and investments • Make account changes, including contribution rate and profile updates • Set your goals and get real-time projections of estimated spending and income in retirement • Model saving scenarios, receive guidance to help meet your spending needs, and track your progress • Use helpful tools and resources for timely education on personal finance and wellness topics
FutureStep
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FutureStep™ brought to you by Manulife John Hancock Plan, save, and invest for your retirement. Stay connected to your retirement account—anywhere, anytime—in 19 languages, including English and Spanish. This app provides secure, convenient access to your retirement plan, helping you track your progress, manage contributions, and make informed investment decisions. Use device-level features like Face ID or Touch ID (where supported) for quick and secure sign-in, and access tools designed to support you at every step of your retirement journey. Take control of your financial future: - Register and enroll in your plan - Set your contribution rate - Streamline your accounts - Use planning tools - Focus on living better for longer FutureStep is a Manulife John Hancock Retirement platform with certain recordkeeping and related services provided by Vestwell.
Screenshots
Verdict
The clearest difference is review sentiment: FutureStep at 100% against John Hancock Retirement's 15%. FutureStep also leads on rating (5.0 vs 4.7). John Hancock Retirement's advantage is ratings volume (38K vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FutureStep holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: John Hancock Retirement has 38K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 15% of John Hancock Retirement's written reviews are positive against 100% of FutureStep's.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | John Hancock Retirement | FutureStep |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (38K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 15.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 38K — better | 1 |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.4 | 15.0 — better |
| Further details — not scored | ||
| Size | 54 MB | 287 MB |
| Age rating | 4+ | 4+ |
| Developer | John Hancock | Vestwell Holdings Inc. |
Customer experience
John Hancock Retirement
FutureStep
Bugs and requests
John Hancock Retirement
Reported bugs
3 issues- Login issues and inability to reset password
- Inconsistent app behavior across devices
- Failure to save beneficiary information
Requested features
4 requests- Improved performance and reliability
- More detailed portfolio analytics and reporting
- Modernized and intuitive user interface
- Better access to transaction history and contribution details
FutureStep
Not enough reviews yet to summarise bugs or requests.
In-app purchases
John Hancock Retirement
No in-app purchases
FutureStep
No in-app purchases
Questions
Is John Hancock Retirement free?
Is FutureStep free?
Which has better reviews, John Hancock Retirement or FutureStep?
Do John Hancock Retirement or FutureStep have ads?
Which is updated more often, John Hancock Retirement or FutureStep?
Other comparisons
