Tech Pack Insurance vs Affinity Water
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tech Pack Insurance
Manage your device insurance and get support for your covered mobile phone or gadget. File claims, access troubleshooting guides, and receive industry-leading assistance.
- File insurance claims
- Manage covered devices
- Access troubleshooting guides
- View FAQs
- Get industry-leading support
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Download the Tech Pack Insurance app and help will always be at hand for devices covered on your Barclays Tech Pack or Tech Pack Lite. If you’re a Barclays Tech Pack or Tech Pack Lite customer, you can use this app to file a claim for your covered mobile phone or gadget. You’ll also get access to our industry-leading support, including videos, guides and FAQs to help you solve problems with your device. The app can even help you decide whether you should file a claim.
Affinity Water
Easily manage your water account with this secure app. View bills, track usage, submit readings, and get personalized support. Report issues and receive service updates conveniently.
- Manage payments
- View and download bills
- Track water usage
- Submit meter readings
- Report leaks
- Personalized support
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The simple, secure way to manage your account in just a few taps. What you can do: • Set up, make and manage payments • View and download bills • Track your water usage • Submit meter readings • Tell us if you’re moving • Add or remove names from your account • Get personalised support from Priority Services • Report leaks or other issues • Receive updates and alerts about your service • Manage properties as a landlord or agent
Screenshots
Verdict
The clearest difference is review sentiment: Tech Pack Insurance at 28% against Affinity Water's 2%. Affinity Water's advantage is update cadence (fortnightly vs every 5 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Tech Pack Insurance ships an update every 5 weeks, Affinity Water fortnightly. The most recent releases landed on October 1, 2026 and October 18, 2026 respectively.
| Parameter | Tech Pack Insurance | Affinity Water |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (23 ratings) — better | — |
| Positive reviews | 28.3% of reviews — better | 2.4% of reviews |
| Number of ratings | 23 — better | — |
| Update frequency | Every 5 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 95 MB | 154 MB |
| Age rating | 4+ | 4+ |
| Developer | Lightning E-Com | Affinity Water |
Customer experience
Tech Pack Insurance
Affinity Water
Bugs and requests
Tech Pack Insurance
Reported bugs
13 issues- App crashes on iPhone when opening
- Login button hidden behind keyboard
- Password confirmation button non-functional
- Cannot scroll device list in app
- IMEI search not working properly
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- Unable to upload receipts or documents
- App freezes during claim submission
- Device list items cannot be deleted
- Inconsistent information between app and website
- Claim status shows 'on hold' indefinitely without updates
- Chat support unavailable despite option being present
- App unresponsive and slow performance
- Login page inaccessible on mobile
Requested features
10 requests- Improved app responsiveness and performance
- Better device recognition in app database
- Clearer documentation of coverage terms
- Mobile-optimized support website
- Real-time claim status updates
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- Simplified claim submission process
- Better communication channels (chat, email)
- Transparent pricing and excess fee structure
- Dark mode for app
- Advanced analytics and account management
Affinity Water
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Tech Pack Insurance
No in-app purchases
Affinity Water
No in-app purchases
Questions
Is Tech Pack Insurance free?
Is Affinity Water free?
Do Tech Pack Insurance or Affinity Water have ads?
Which is updated more often, Tech Pack Insurance or Affinity Water?
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