Affinity Water

Affinity Water

by Affinity Water

0 ratings
48 reviews
Free

Details

Released
July 10, 2026
Updated
November 11, 2026
Affinity Water screenshot #1 for iPhone
Affinity Water screenshot #2 for iPhone
Affinity Water screenshot #3 for iPhone
Affinity Water screenshot #4 for iPhone
iphone
ipad
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About

Easily manage your water account with a few taps. View bills, track usage, submit readings, and get personalized support. Report issues and receive service updates.

✓Manage payments
✓View and download bills
✓Track water usage
✓Submit meter readings
✓Report leaks
✓Personalized support
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+1

What's New in Affinity Water

1.0.10

November 11, 2026

Added helpful guidance for customers updating their password.

User reviews

Laughable update

Fixed an issue with third party phone numbers and added some helpful password guidance? For goodness sake stop fiddling with this app until you’ve fixed the login bug. This app is currently 100% pointless, having the same usability as the website.

Useless Affinity

Just moved to the area from Thames water supplier I thought they were bad but Affinity put a new meaning to bad you can’t get through to a person on the phone the app is useless all I want to do is set up a direct debit an hour on the phone had to give up

Face ID

Face ID does not stay enabled.
I am using an iPhone 15 pro max with Affinity Water appversion 1.0.8. I can go to Account Detail and switch Face ID on successfully, but when I leave the page and return to accounts detail, Face ID has changed back to off

Face ID works normally on my iPhone and with other apps

Please investigate this biometric login problem in version 1.0.8

iPhone 15 pro Max app version 1.0.8 face ID switches back off please Repair

Thank you
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Just doesn’t work!

Have tried to enter the site via both my iPhone, my laptop and my wife’s computer. Can’t get into it at all - the whisky wheel just keeps going round even before I’ve got to the log in page!

Why do i have to login every single time?

Please fix the bug that makes me have to login every time i use this app. Also it doesn’t work properly with password managers so I have to manually input my email, then it will work for the password.

Update: there is a biometric login toggle, disabled by default. If you enable it, then click Back, then look at the toggle again, it is disabled again. SHODDY.
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FAQ

How do I set up my Affinity Water account?

You can set up your Affinity Water account directly within the app by following the on-screen prompts. It's designed to be a simple and secure process.

Can I view past bills with Affinity Water?

Yes, the Affinity Water app allows you to view and download your past bills. This feature helps you keep track of your billing history easily.

Does Affinity Water offer support for Priority Services?

Yes, Affinity Water provides personalized support through its Priority Services feature within the app. This ensures you receive the assistance you need.

How often is Affinity Water updated?

The app was last updated on November 11, 2026, with version 1.0.10. Updates are released to improve functionality and security.

What devices support the Affinity Water app?

The Affinity Water app is supported on iPhone, iPad, and iPod. It is designed for a seamless experience across these Apple devices.

Is Affinity Water free to use?

Yes, Affinity Water is completely free to download and use. There are no charges for managing your account through the app.

Can I report issues like leaks through Affinity Water?

Absolutely. The Affinity Water app allows you to report leaks or other service issues directly, ensuring prompt attention.

Does Affinity Water have ads?

No, Affinity Water does not contain advertisements. The app is ad-free, providing an uninterrupted user experience.